Healthcare Direct
4.0 out of 5 stars.
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Healthcare Direct Careers and Employment

About the company

  • CEO
    Ben Willoughby
  • Industry
Learn more


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Personal Care & Home Health

73 jobs


Salary estimated from 2K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 28 reviews and is evolving.



HCA/Support Worker in Ashford, Kent
on 19 August 2021
Brilliant company
Managers are all brilliant who work in the office best management team ive worked with, very understanding, all the staff are really nice and highly proffesional, many of variety of care to choose from to build up your skills, overall such a great agency to work for
Health Care Assistant in Maidstone, Kent
on 22 June 2021
Productive work place and well managed
You mostly have your schedule given to you a few days ahead although in the nature of the Industry they will quite often call you the night before or the morning before and offer you a shift.The Company is well managed. You send you time sheet on Monday morning - you get your pay slip on the Wednesday and the Pay is in your Bank account on Friday morning .
Health Care Assistant in Canterbury
on 21 March 2021
Great workplace
I worked for healthcare direct for under six months and they were fantastic in developing my skills in the health care sector; they were supportive, understanding and honest. The pay was good and we could choose when we got to work.
Health Care Assistant in Ashford, Kent
on 19 August 2020
Very poor
I work for 3 agencies and this is the worst by far. The communication is very poor and often abrupt. Little amount of work available and unorganised. I calculated my holiday pay which was approximately£200 I completely forgot about requesting it at end of year their response was too late you have lost it. No little reminder to staff to request holiday pay before end of tax year over all disgusting.
Support Worker in Ashford, Kent
on 26 June 2020
Not enough shifts
I like the agency, the staff are very nice and helpful and I'm still working for them. The one major drawback is that they hire a lot of people, so there aren't many shifts available. There were weeks when I wasn't offered any shifts, it's really hard when you have bills to pay. Also, at first they promised to give me shifts near where I live, but that didn't happen and I had to travel for more than 40 minutes on bus to go to work.

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Questions and answers

People have asked 21 questions about working at Healthcare Direct. See the answers, explore popular topics and discover unique insights from Healthcare Direct employees.

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Interview insights

Insights from 9 Indeed users who have interviewed with Healthcare Direct within the last 5 years.

Average experience
Interview is easy
Process takes about two weeks
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