Healthcare Homes Group Limited Employee Reviews

Interesting as no 2 days the same , general maintinence duty and a lot of record keeping and certificate chasing, company are very generous where buying spares and general items for home is concerned

Cons

Can't think of any

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Official response from Healthcare Homes Group Limited

1 June 2023

Thank you for your review and feedback, it is greatly appreciated

The whole interview was carried out in a professional and friendly manner. The questions were very easy, you just used your common sense.

Learning difficulty Support worker (Current Employee) - In people’s homes in and around Great Yarmouth - 28 November 2023

The training given was very thorough and informative and executed in a friendly manner. The initial shadowing was brilliant as it allows you to get to know each service user and their needs, whilst putting into practise everything you have learned over the course of your training.

Pros

You chose your own working hours, Great pay & benefits, A great feeling knowing that you are helping others lead a normal life.

Cons

None

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Official response from Healthcare Homes Group Limited

30 November 2023

Thank you for your review and feedback, it is greatly appreciated

Insights into Healthcare Homes Group Limited

Based on 142 survey responses

What people like

Clear sense of purpose

Areas for improvement

Support from manager
Trust in colleagues
Sense of belonging

A good employer

HR Manager (Current Employee) - Head office - 23 November 2023

I'm happy to share my positive experience working for healthcare homes, where I've recently been promoted after three years of dedicated service. This accomplishment is a clear reflection of the company's commitment to recognising and rewarding hard work and dedication.Throughout my tenure, the atmosphere within this medium size organisation has consistently felt like a family-run business, blending professionalism with a personal touch. The flexibility offered has allowed me to maintain a healthy work-life balance, and the approachability of the senior management team has facilitated open communication.One standout feature is the company's investment in employee development. Personally, I've benefited from their generous sponsorship of my qualification, a clear demonstration of their dedication to fostering the growth and success of their staff.In addition to these development opportunities, the company consistently acknowledges and appreciates its employees. Regular tokens of appreciation, such as wine and chocolates, contribute to a positive and rewarding work environment. Furthermore, the company's support extends to covering expenses for Christmas work parties and a summer BBQ, enhancing the sense of camaraderie among colleagues.The incorporation of a Christmas choir adds a festive touch, showcasing the company's commitment to creating a vibrant and enjoyable workplace.I've observed that others who are willing to put in the effort and dedication have also seen their contributions acknowledged with well-deserved promotions.I look forward to continuing to contribute -

Pros

Generous, flexible and approachable.

Cons

A bit behind the times with driving efficiencies through technology

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Official response from Healthcare Homes Group Limited

27 November 2023

Thank you for your review and feedback, it is greatly appreciated

Love working here

Accounts (Current Employee) - Head Office - 23 November 2023

From the moment I started working here, I knew it was going to be a good place to work.The location is good, so my commute isn't too far and there is parking.The staff are great and the management are open. I have been able to further my studies with the support of the company. I couldn't have asked to work for a better company. I felt part of the team from the beginning.

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Official response from Healthcare Homes Group Limited

27 November 2023

Thank you for your review and feedback, it is greatly appreciated

Never fun

Care Assistant (Former Employee) - Diss - 21 November 2023

What is the best part of working at the company?They don't care about the residents they want them woke up at night for continence reasons at 2 hourly intervals to save on the laundry billWhat is the most stressful part about working at the company?They do not care about the welfare of staff you take ill they don't like it What is the work environment and culture like at the company?Don't work for them management are not supportive they are evilWhat is a typical day like for you at the company?Glad not there now already told you they don't care about their work force in any area they work in

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Official response from Healthcare Homes Group Limited

27 November 2023

We are sorry to hear that you have had a bad experience while working for Healthcare Homes Group. We would greatly appreciate the opportunity to learn what we could do differently. Would you be happy to speak to the HR team here? You can email us at hr@healthcarehomes.co.uk

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Family Atmosphere

Administrator (Current Employee) - Selsey, West Sussex - 20 November 2023

Working at Tenchley is, overall, a positive experience. The staff have become like a family; we have our ups and downs, but we support each other. Our manager is very knowledgeable, supportive and really cares about our Residents.I have been encouraged to further develop my knowledge, to support my role.

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Official response from Healthcare Homes Group Limited

27 November 2023

Thank you for your review and feedback, it is greatly appreciated

Fabulous place to work

Apex Office (Current Employee) - Colchester, Essex - 20 November 2023

A fabulously 'inclusive' company and a great place to work. Everyone is treated with respect and management take a genuine interest in me as an individual. Great L&D offering and the opportunity for career progression is available to everyone. Never been happier :-)

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Official response from Healthcare Homes Group Limited

27 November 2023

Thank you for your review and feedback, it is greatly appreciated

Lovely team

RGN (Current Employee) - Swindon, Wiltshire - 10 November 2023

Lovely team; that's the best part of the job! Friendly but strict manager. Hard work but rewarding. Training is badly organised. No pay rewards for working nights or weekends.

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Official response from Healthcare Homes Group Limited

13 November 2023

We are sorry to hear that you have had a bad experience with our training and will pass your comments on to our Learning and Development Team alternatively you can email us at hr@healthcarehomes.co.uk

Sadly not great working environment

Activities Co-ordinator (Former Employee) - Diss, Norfolk - 8 November 2023

Hardly any support from management mainly because they have far too many things to be doing to run a care home. Went through various managers during my years there and a lack of support for departments.

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Official response from Healthcare Homes Group Limited

10 November 2023

One of the worst experiences of my entire career.

Maintenance Engineer (Former Employee) - Selsey - 29 October 2023

What is the best part of working at the company?Low wages,vile management,no sick pay,a truly awful organisation.What is the most stressful part about working at the company?No appreciation and constant toxic atmosphere.What is the work environment and culture like at the company?Toxic atmosphere, poor working conditions, no acknowledgment or appreciation What is a typical day like for you at the company?A living nightmare from start to finish.

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Official response from Healthcare Homes Group Limited

30 October 2023

Jobs at Healthcare Homes Group Limited

Challenging but so rewarding at the end of the day

Head Chef (Current Employee) - Peterborough - 10 October 2023

What is the best part of working at the company?The teamwork, support from each other, from all departments What is the most stressful part about working at the company?When someone phones in sick, puts a strain on everyone What is the work environment and culture like at the company?Great, we all treat each other equally and with respect What is a typical day like for you at the company?Busy, I’m in the kitchen and never stop

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Official response from Healthcare Homes Group Limited

17 October 2023

Thank you for your review and feedback, it is greatly appreciated

Health Care Homes seems to be promoting staff growth and best practice therefore making it employee friendly and client oriented

Registered Nurse (Current Employee) - Beaumont Park Biggleswade - 6 October 2023

I have just completed my induction and thus far I am impressed by the feedback on the management of the care and the practices and policies which Health Care Homes has embarked on. The standards appears to be in alignment with mine and I look forward to a long progressive tenure with Health Care Homes.

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Official response from Healthcare Homes Group Limited

17 October 2023

Thank you for your feedback and we are pleased your first weeks have been enjoyable. We look forward to you staying with us for years to come.

Helpful and supportive

Nurse (Current Employee) - Watford, Hertfordshire - 22 September 2023

The induction training was very thorough and informative. It was a good way to refresh a lot of old training I haven’t done in a while and the trainer was very lovely and helpful.

Pros

Online teams training

Cons

None

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Official response from Healthcare Homes Group Limited

17 October 2023

Thank you for your feedback and we are pleased your first weeks have been enjoyable. We look forward to you staying with us for years to come.

Brilliant place to work

Support Worker/Carer (Current Employee) - Lowestoft, Suffolk - 18 August 2023

Been here just over a month and I’m still excited to go to work in the mornings. Co workers are great and service users are amazing . Everyday is different which I love

Pros

Time flies, help when needed, supported brilliantly

Cons

None

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Official response from Healthcare Homes Group Limited

22 August 2023

Thank you for your feedback and we are pleased your first weeks have been enjoyable. We look forward to you staying with us for years to come.

Amazing

Administration Assistant (Current Employee) - Romford - 16 August 2023

What is the best part of working at the company?The team I work with like a big family. Lots of support from management.What is the most stressful part about working at the company?Loosing a Resident or staff member leaving What is the work environment and culture like at the company?Brilliant environment we have a mixed cultureWhat is a typical day like for you at the company?Busy but fun never a dull moment.. no day is the same

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Official response from Healthcare Homes Group Limited

22 August 2023

Thank you for your feedback on working with Healthcare Homes and we are pleased you are enjoying the role.

Busy and challenging though rewarding if your determined

Senior Care Assistant (Current Employee) - Beccles, Suffolk - 15 August 2023

A typical day (well night) at work:Handover and plan the shift. Prepare and administer medication safely and effectively. Assist with answering call bells and supporting the care staff with the care tasks. Update and record paperwork, following up on any actions and managing time effectively to ensure smooth running of your shift. Assist with cleaning, tidying and preparing things for the next day shift. Review and complete care plans, updating as appropriate, reviewing risk assessments and other personalised records for each resident. In the morning, assist with personal care for residents, offering baths and showers as appropriate. From 7am complete the early morning medication round (pre-breakfast round), before completing and giving handover to the day staff, providing as much useful information as possible. In the event of emergencies / unplanned events, follow risk assessments, care plans and residents wishes as much as possible, and/or liaise with emergency services to ensure the best out of hours support and medical attention can be sought for residents with any concerns to health. Keeping families informed (as much as they wish) of serious events or ill-health, ensuring all documentation is being completed as expected. What I believe to have learned: Being able to put my knowledge and skills into care and support, ensuring best possible outcomes for residents, health and wellbeing. HCH have a lot of E-Learning and In Person Training available to continue to learn and develop in your role which will aid in confidence, understanding of care needs -

Pros

Close to Home, A Great Environment

Cons

Nightwork and Impact of Health (long term)

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Official response from Healthcare Homes Group Limited

22 August 2023

Thank you for your feedback and insight into your day (well, night) at work and we hope you continue to enjoy your role and working with Healthcare Homes.

Love certain parts

Senior Care Assistant (Current Employee) - Beccles, Suffolk - 15 August 2023

Can be the best place to work there are times like any job that can become hard and stressful however everyday life can be. I do love my job and the people I care for

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Official response from Healthcare Homes Group Limited

22 August 2023

Thank you for your feedback and we are glad to hear that you are enjoying working for Healthcare Homes.

Great place to work, with fantastic training and opportunities

Activities Co-ordinator (Current Employee) - Kingsmead - 9 August 2023

I worked in a previous care home for a year which I enjoyed, I wasn't offered any training for my role however.Within the 6 weeks that I have been at Kingsmead care home, for Healthcare homes, I have had quadruple the amount of training I received in the year I was in my previous care home.Other than the training and the opportunities for more training, which has blown me away. When I joined Kingsmead we were in the process of interviewing as we didn't have a manager, a deputy manager, an admin and we had a new maintenance and the activities lady had left already. I prepared myself to walk into chaos. However it was so calm, we had our regional manager as a stand in manager and she was so welcoming and has time for everyone. We soon had a deputy and our new manager has started now and admin will be joining us soon. Also the activities lady had set it up so well for me to have a smooth transition and has stayed on bank so comes in to support me on the busy days also.Moving over to Healthcare homes was a risk for me, and it is one that I am so grateful I did, it has been the best move for me and I am so excited for the new training opportunities available to me. Even though I am really happy with my job role and don't wish to progress I love that the company invests in their staff and offers me training and even an apprenticeship, to get a level 2 in adult care and activities, so that I have more qualifications under my belt and also just to learn more about my job role.

Pros

Training, community, home feel, very welcoming

Cons

No bus for the home, perhaps something we may one day have.

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Official response from Healthcare Homes Group Limited

14 August 2023

Thank you for your comments and feedback and we are delighted to hear that your first six weeks have been so positive and we look forward to developing you further.

A supportive workplace

Head of Care (Current Employee) - Mundford, Norfolk - 7 August 2023

I have worked for healthcare homes for many years, starting as a care assistant. The company have aided me in progressing my career through endless training and opportunities where I am now head of care. There is always someone on the end of the phone if you need support, whether it’s the home manager or a regional support. The company puts their staff and their residents at the heart of what they do and this is shown through staff retention and resident satisfaction.

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Official response from Healthcare Homes Group Limited

8 August 2023

Thank you for your review and feedback, it is greatly appreciated

If you work here please be careful and go in with your eyes open.

Head of Care (Former Employee) - Beccles - 4 August 2023

What is the best part of working at the company?The pay is fair.The induction training was satisfactoryOther homes may of been different, I hope so.What is the most stressful part about working at the company?Management were disrespectful, vindictive, unprofessional, What is the work environment and culture like at the company?Be careful of manipulation, and dishonesty.What is a typical day like for you at the company?I tolerated as long as I could.

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Official response from Healthcare Homes Group Limited

8 August 2023

Good

Activities Co-ordinator (Former Employee) - Ceres, Fife - 4 August 2023

Hard work but really rewarding it was good experience for me and a great summer job. I loved connecting with the residents and ensuring they have fun with activities

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