HealthHarmonie Careers and Employment

people are so nice, get alot of experience and the manager acknowledges your requests- however it is quite strict when it comes to dismissing individuals working there. however as long as you work hard, youre alright

Front Office Administrator in Harborne, West Midlands

on 21 September 2022

Horrible environment

Not a great place to work at all. The staff were very clicky if you didn’t fit in you were made to feel very uncomfortable. The job itself was easy to do. A lot of calling patients and sending out letters so your average boring admin job.

Patient Care Advisor in Birmingham

on 19 August 2022

Avoid at all costs

Firstly I want to start off by saying don’t be fooled by how nice staff are when you first have your interview! SMILING ASSASSINS. The staff are hard to work with as the place has its own little groups so if your not in it with the mangers don’t bother expecting to get any type of friendly behaviour or progression out of the job. They pick and choose who they want to climb in their career there. The computers hardly work and management get frustrated at you as if it’s your fault, the office space doesn’t cater to the amount of staff they have and you’ll probably be standing up for a while before you sit down and log in if you work in the evening then get an email as to why you haven’t logged in on time which is rather funny to me. You are over worked and pressured to always stay on target rather than focusing on the PATIENTS. You’ll have to have minimal talk with your colleagues so be aware you probably get an email if you have to many conversations. There’s a lot of talking behind each other’s backs so much that the place should have its own tv show. You hardly get appreciation for your hard work and dedication. The job benefits are a lie because health harmonie are not flexible at all. If you work in the evening team be aware that you won’t get included in staff treats but the day team will of course, so if you like left over pizza and doughnuts that have been left there open in the lunch room for a few days enjoy. Oh yeah remember don’t get sick because it’s a crime. And if you plan on leaving before the end of the working year then make sure you remember that they won’t pay you your wage for the last month as you’ll owe them back any holidays you have taken so enjoy that to. On a side note the evening team manager is the only person there that will acknowledge your hard work, make sure you feel appreciated and will fight for your corner so that’s a bonus that you won’t have a rubbish manager. The directors are moody, bossy and always have a face on them. The place is unorganised, clinics are always a mess. No perks to the job at all, your mental health will decline and the wage is rubbish for how hard you work.

Administrator in Birmingham, West Midlands

on 2 August 2022

Awful place to work

Treated like rubbish. Unless you are related to management you are treated like garbage. They expect loyalty from you but get rid of people without a second thought.It’s more about making money and not about the patient. Too many cliques and woe betide if you try to raise a concern. The last few people who did were dismissed!The list of negatives go on and on. Do yourself a favour and avoid!!!!

Various Positions in Birmingham, West Midlands

on 29 April 2022

Good to kickstart a career

I worked here for a quite a while and progressed through a variety of roles. I left as I didn't feel I could progress further, however my experience here was invaluable for progressing my career elsewhere. I would definitely recommend this job for the short term to gain experience and transferable skills. After a year or so, either go for a promotion as there's always plenty of opportunities to progress, or start to look elsewhere. Whilst I did not agree with a lot of changes that had occurred, especially during COVID and after a change of certain key managers, I do understand that this is a private company with an aim to make profit. You will put in a lot more work than you are paid for, but the skills I gained made up for that and my current situation, albeit elsewhere, is thanks to this job. I am not the only one who faced this and know plenty of people who worked here and have used the vital experience to move on to bigger and better things. Whilst working here, I felt I could be open about personal situations that were effecting my work. Additional support was put in place. My comments/complaints were discussed fairly with managers. I have never worked anywhere where even directors get involved with everyday running of the business and try to interact and get to know all staff. The hours were good for a work/life balance as you are never expected to put in unpaid overtime and people consistently left on time at the end of their shifts (this is for the office based work, I cannot comment on the experience of those based in clinics)To improve, I think the company should realign their expectations of what they expect lower paid workers achieve with the time, resources and motivation provided. I would also ask them to reconsider the cuts in certain incentives and benefits that used to make working here stand out a little more from other similar roles.

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