Heathcotes Group
Happiness score is 48 out of 100
2.8 out of 5 stars.
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Heathcotes Group Careers and Employment

Work happiness

Scores based on about 86 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel their work has a clear sense of purpose?
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About the company

  • Company size
    1,001 to 5,000
  • Industry
  • Headquarters
    Registered Office 37 Station Road Chesterfield Derbyshire S41 7BF
  • Link
    Heathcotes Group website
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Personal Care & Home Health

36 jobs


Salary estimated from 5.3K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 275 reviews and is evolving.



Manager in East Midlands
on 7 June 2022
Like all care company's
Service users are great.Some support workers were great others ruled the service and had no consequences Higher management over stretched No support when dealing with issues
Support Worker/Team Leader in Bridlington
on 4 August 2022
Undervalued staff and shortages
I worked at Heathcotes for just over 6 years and for the most part it was ok at first and then gradually began going downhill this continued and was caused by a variety of factors. It has a high staff turnover so you may be working with new faces on a near weekly basis this means the challenging behaviour becomes even more challenging from residents that you support. Complaints and queries were very much swept under a rug and hardly dealt with or very under exaggerated to make the home appear to be well run and no problems arising. These coupled with the fact that anyone who works above home management level i.e. regional management and above, care so little about what staff are facing and going through they would rather replace them than help them makes this a very harsh environment to work in. In short if you can face being under valued, over worked, expected to live to work, face verbal abuse from supervisors and above, have any concerns and complaints ignored meaning your workplace is potentially dangerous and then be expected to be paid less than what other homes are paying then this would tick them boxes. My time in heathcotes came to an end abruptly when I raised concerns about staff being assaulted ona near daily basis and my concerns were ignored they do not do a good job at ensuring staff have a good welfare and are happy within their job.
CQC Registered Manager in Nottingham
on 2 August 2022
Hard at times but very rewarding
Heathcotes can say times be a challenging place to work. No 2 days are ever the same and as with all care companies at present, staffing is an issue at times. Meaning there is often a need to work long shifts over a long period of time. The home life/work life balance is not good; however, I do feel that is more to do with the present staffing issues rather than the company as a whole. The management team above me are supportive and are contactable whenever I need them which makes me feel valued as a manager and a colleague.
Support Worker in East London, Greater London
on 21 July 2022
Nice work place
Nice environment and good team work. The hours are consistent and no rota changes. Polite management. A nice place to be and work compared to my old job
Registered Manager in Nottingham
on 12 July 2022
Great place to work and makes a difference to people's lives.
Started has a support worker and progressed to management quickly.Good support from head office. Provided me with all the qualifications I needed.Great place to work that offer a great quality of life for the people that we support.

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Questions and answers

People have asked 45 questions about working at Heathcotes Group. See the answers, explore popular topics and discover unique insights from Heathcotes Group employees.

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  • Part Time Jobs

Interview insights

Insights from 394 Indeed users who have interviewed with Heathcotes Group within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

Are you good at time keeping

Shared on 20 July 2019

You may be asked about person centred care

Shared on 23 June 2019

You will be asked about person centered care, you may have scenarios to answer

Shared on 21 June 2019

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