Helen And Douglas House
4.1 out of 5 stars.
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Helen And Douglas House Management reviews

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A great charity to work for!

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During my time at Helen and Douglas house I was treated well by management and staff. At times it was an emotionally challenging environment but the support staff received was amazing! It’s a great charity that offers essential care for the families that access it. Would highly recommend.
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Nice staff, good environment

Good management Nice staff Excellent place to do voluntary work/ casual work Flexible with their hours Work quite repetitive Good if looking for experience in retail environment
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Inspiring and Productive

When volunteering for this company I usually would work for 2 hours a day where I would price and tag donated clothes, which are then carried downstairs. I learned about how important pricing clothes can be and how to improve my communication skills when working within a new environment. Management was very friendly and helpful when showing me how to handle equipment and price clothing. The hardest part of the job was adapting to a new environment however, it wasn't long until I became much more comfortable. The most enjoyable part of the job was working with all age groups, from individuals who were the same age as me, to elderly individuals.
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Handled mental health very badly

I left the job due to not being treated well due to asking for time off due to anxiety. I left a year ago and saw my previous manager in the pub. He then spoke openly about my anxiety in the pub to his friend, mocking me, and in the knowledge that I could see him. Bordering on harrasment. Although I believe that the charity does a very helpful thing I would not suggest working here to anyone with a mental health difficulty as they clearly do not have a good understanding of the Equality Act or how to treat people with any form of disability. Ironic really.
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fun workplace always something to do

the day was always fun the other co-workers were always nice and supportive. I learned that retail is not a easy business to go in to also it is very active. The management was not great but it was bareable.the co-workers were supportive and they would never hold back when I was making a mistake. the hardest part of the job was I had to go to certain places that had a lot of dust and I am allergic. The most enjoyable part of the job was that I got to work with different people and get t know one another.
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Overall rating

4.1

Based on 16 reviews
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Ratings by category

4.5Work/Life Balance
3.0Salary/Benefits
3.6Job security/advancement
4.0Management
3.9Culture
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