Helping Hands Careers and Employment

Senior management teams have no care experience and therefore do not understand the role of the CC’s BCMs. HH used to be a great, family run, caring business to work for. Now it’s all about delivered hours & profit with no regard to the quality of care provided to the customers or carers.

Care Coordinator in Stratford, Greater London

on 13 November 2023

Adequate

What is the best part of working at the company?Training provided was very goodWhat is the most stressful part about working at the company?Staff cancelling their shift at the last minuet

Carer in Maldon, Essex

on 7 November 2023

Just ok

It was okay. People that I looked after were nice. Managers didn't always keep us updated with everything, but nothing terrible happened. It's just like every other care company.

Care Assistant in United Kingdom

on 23 October 2023

Very uncomfortable work environment

Under appreciated and given minimal hours. Expected to be available all day but only given one hour long shifts. Shifts are given last minute yet you are shamed for cancelling a shift even if it’s in advance. The scheduling of the work is a mess!

Care Assistant in Doncaster, South Yorkshire

on 14 October 2023

Absolutely do not apply

Worst care company I've worked for. Management is horrible and rude, put ridiculous hours onto you without seeing if you're able to work them beforehand, won't approve already booked holidays, can be out the house for 16hours and only paid for 8

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Questions and answers

People have asked 26 questions about working at Helping Hands. See the answers, explore popular topics and discover unique insights from Helping Hands employees.

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Interview insights

Insights from 209 Indeed users who have interviewed with Helping Hands within the last 5 years.

Average experience

Interview is easy

Process takes about a day or two

Interview questions

Why you would like to work as a care assistant and what skills and qualities would you bring? What do you think makes a good carer? Are you comfortable with providing personal care? Do you drive and can you commit to every other weekend?

Why you would like to work as ...

Shared on 9 December 2022

Why I wanted to be a carer? What did I think I could bring to the job?

Why I wanted to be a carer? Wh...

Shared on 15 October 2018

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Working at Helping Hands

Caregiver2.8 out of 5 stars.
Care Assistant2.9 out of 5 stars.
Care Coordinator3.0 out of 5 stars.
Support Worker2.0 out of 5 stars.
Healthcare Assistant4.0 out of 5 stars.

In Home Caregiver4.0 out of 5 stars.

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Helping Hands locations

Alcester2.7 out of 5 stars.
London2.0 out of 5 stars.
Reading3.0 out of 5 stars.
Newcastle upon Tyne3.5 out of 5 stars.

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Helping Hands