Work wellbeing score is 73 out of 100
3.5 out of 5 stars.
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Helping Hands Careers and Employment

Work wellbeing

Results based on 102 responses to Indeed's work wellbeing survey.
Work wellbeing score is High, 73 out of 100


How enjoyable people find their day-to-day life at work
Above average


How meaningful people find their work


How manageable people find their work stress
Above average


How content people feel with the way things are at work
Above average

About the company

  • Founded
  • Company size
    1,001 to 5,000
  • Revenue
    less than £1M (GBP)
  • Industry
    Civic, Welfare & Social Services
Learn more


Salary estimated from 84 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 221 reviews and is evolving.

2.00 out of 5 stars.20202.89 out of 5 stars.20223.24 out of 5 stars.2023


Care Coordinator in Kent
on 24 November 2023
Used to be great.
Senior management teams have no care experience and therefore do not understand the role of the CC’s BCMs. HH used to be a great, family run, caring business to work for. Now it’s all about delivered hours & profit with no regard to the quality of care provided to the customers or carers.
Care Coordinator in Stratford, Greater London
on 13 November 2023
What is the best part of working at the company?Training provided was very goodWhat is the most stressful part about working at the company?Staff cancelling their shift at the last minuet
Carer in Maldon, Essex
on 7 November 2023
Just ok
It was okay. People that I looked after were nice. Managers didn't always keep us updated with everything, but nothing terrible happened. It's just like every other care company.
Care Assistant in United Kingdom
on 23 October 2023
Very uncomfortable work environment
Under appreciated and given minimal hours. Expected to be available all day but only given one hour long shifts. Shifts are given last minute yet you are shamed for cancelling a shift even if it’s in advance. The scheduling of the work is a mess!
Care Assistant in Doncaster, South Yorkshire
on 14 October 2023
Absolutely do not apply
Worst care company I've worked for. Management is horrible and rude, put ridiculous hours onto you without seeing if you're able to work them beforehand, won't approve already booked holidays, can be out the house for 16hours and only paid for 8

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Questions and answers

People have asked 26 questions about working at Helping Hands. See the answers, explore popular topics and discover unique insights from Helping Hands employees.

Popular questions

See questions about:

  • Working Environment
  • Working Culture
  • Benefits
  • Hiring Process
  • Interviews
  • Salaries
  • Working Hours
  • CEO
  • Company Future
  • Dress Code
  • Part Time Jobs
  • Promotion
  • Work from Home
  • Work Life Balance

Interview insights

Insights from 209 Indeed users who have interviewed with Helping Hands within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

Why you would like to work as a care assistant and what skills and qualities would you bring? What do you think makes a good carer? Are you comfortable with providing personal care? Do you drive and can you commit to every other weekend?

Why you would like to work as ...

Shared on 9 December 2022

Why I wanted to be a carer? What did I think I could bring to the job?

Why I wanted to be a carer? Wh...

Shared on 15 October 2018

Common questions about Helping Hands

Working at Helping Hands

  • Caregiver2.8 out of 5 stars.
  • Care Assistant2.9 out of 5 stars.
  • Care Coordinator3.0 out of 5 stars.
  • Support Worker2.0 out of 5 stars.
  • Healthcare Assistant4.0 out of 5 stars.
  • In Home Caregiver4.0 out of 5 stars.

Helping Hands locations

  • Companies
  • Helping Hands
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