Helping Hands
Happiness score is 62 out of 100
3.4 out of 5 stars.
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Helping Hands Careers and Employment

Work happiness

Scores based on about 87 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel their work has a clear sense of purpose?
Do people feel they often learn something at work?

About the company

  • CEO
    Andy Hogarth
    70%
    approve of Andy Hogarth's performance
  • Company size
    5,001 to 10,000
  • Industry
    Healthcare
  • Headquarters
    Helping Hands House, 10 Tything Road West, Kinwarton, Alcester, B49 6EP
  • Link
    Helping Hands website
Learn more

Jobs

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Personal Care & Home Health

371 jobs

Salaries

Salary estimated from 11K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 513 reviews and is evolving.

3.8520182.5020193.1320203.6920213.832022

Reviews

Care Worker in Cheltenham, Gloucestershire
on 27 June 2022
Rewarding, amazing customers
Have some fond memories of my regular customers from my time spent at HH. Can be stressful at times with staff shortages and very fast-paced if your calls run over but overall very rewarding.
Care Assistant - home to home in Halifax
on 21 June 2022
Poor practice, lack of support, endless hours of working
Halifax branch very poor management, very short staffed, this become a regular thing as staff rang in sick due to mental health, over worked, constantly covering calls, no support from management, doing their job, going out to complete new business as well as being a cater and working in the office doing paperwork, no one listened or supported apart from care-co and CTP who had there own jobs but was told to do other things and struggled to keep up their role, it was a joke.
Care Assistant in Barnsley, South Yorkshire
on 10 June 2022
false advertisement
Don’t believe everything that is said in interview. They ignore your availability, the pay is absolutely too low for what is expected of you and guaranteed pay contract? That is non existent. They don’t tell you it’s zero hours in interview. You’re expected to just check the app at all times as they throw calls in without telling you. Most of the customers are lovely some are rude and very demanding. More training should be given due to some of the customers having very complex needs. No social life is what you get from this job. On call staff make you feel like a burden for calling them.
Carer Assistant in Cannock
on 7 June 2022
Caring helpful workplace
This company are a wonderful company to work for the help and training is next to noneManagement are very approachable Work life balance is spot onThe company are extremely caring to the staff
Carer in North Somerset, Somerset
on 3 June 2022
Supportive team
Lovely company but pay not amazing but you do get job satisfaction.Supportive manager and office team.Good benefits and lovely customers.Get nominated for moments of kindness awards

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Questions and answers

People have asked 115 questions about working at Helping Hands. See the answers, explore popular topics and discover unique insights from Helping Hands employees.

See questions about:

  • Salaries
  • Working Hours
  • Hiring Process
  • Benefits
  • Interviews
  • Hiring Age
  • Shifts
  • Background Check
  • Working Environment
  • Dress Code
  • Job Opportunities
  • Working Culture
  • Work from Home
  • CEO
  • Part Time Jobs

Interview insights

Insights from 431 Indeed users who have interviewed with Helping Hands within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

I was asked about my experience as a live in carer

Shared on 7 February 2022

What you would do in certain situations.

Shared on 6 November 2018

What is your availability? ONLY answer with the hours & times you WANT to work, NOT when you CAN... otherwise you will be expected to work ALL the availability you stated.

Shared on 5 September 2018

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