Helping Hands
Happiness score is 59 out of 100
3.6 out of 5 stars.
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Helping Hands Job security & advancement reviews

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Location
United Kingdom8 reviews

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3.7Work-life balance
3.1Job security & advancement

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Found 2 reviews matching the searchSee all 132 reviews

Insights into Helping Hands

Based on 38 survey responses
What people like
  • Clear sense of purpose
Areas for improvement
  • Trust in colleagues
  • Support from manager
  • Sense of belonging

Poorly Supported, stressful job

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The most useful review selected by Indeed
Helping Hands had the potential to be a good experience, but fails to meet the mark. The interview process and training week were actually excellent and initially I was really looking forward to the job. I made some good friends during the training, who I still talk to years later. I expressed interest when starting in live in care stints no longer than 2-3 weeks. I am young and went to England to be close to unwell family and good friends, so 2/3 weeks on, one off was my ideal. I got placed almost immediately but on arrival is is when I first noticed communication struggles. The family of the lady I cared for were expecting a more static carer- her previous was a much older lady with grown children of her own and as such was happy to work for several months running, without days off. Noting that you're not allowed to really make friends in the area you work, constant days for multiple weeks are really intense. Following this, I many times agreed to a 5/6 week run. The lady I cared for had quite advanced learning needs and didn't understand or would sometimes 'punish' me for taking breaks. I cannot fault my service users family- her sister was excellent and without her support and communication I certainly wouldn't have lasted a year. Helping Hands however were at fault as soon as the interview process was over. When starting a placement, contract requires you have a support visit the day of, I believe a week later and then every month following. The care manual at my placement was roughly a year out of date, so I actually rewrote mine with assistance from - 

Cons

Infrequent Support visits
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Son un desastre, increíblemente desorganizados

Se equivocan en las nóminas, en los viajes (a veces te mandan al sitio equivocado), no hay una persona de referencia cuando llamas a las oficinas, no se molestan en cumplir en famoso 'match' entre cliente y cuidador, simplemente te mandan donde les conviene a ellos, sin preocuparse del perjuicio al cuidador y/o cliente. No valoran la calidad de tu trabajo... Después de 4 años me harété y me fuiDespués de 4 años sin un miserable aumento de suekfo

Pros

Te organizas el tiempo como mejor te conviene

Cons

No hay manera de promocionar, han crecido extremadamente rápido y adolecen de falta de organización
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Overall rating

3.6

Based on 132 reviews

Ratings by category

3.7
Work/Life Balance
3.1
Salary/Benefits
3.1
Job security/advancement
3.3
Management
3.6
Culture

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