Her Majesty's Passport Office Careers and Employment
Work wellbeing
Results based on 24 responses to Indeed's work wellbeing survey.Work wellbeing score is Average, 65 out of 100
Happiness
How enjoyable people find their day-to-day life at workBelow average
Purpose
How meaningful people find their workAverage
Stress-free
How manageable people find their work stressBelow average
Satisfaction
How content people feel with the way things are at workBelow average
About the company
- IndustryGovernment & Public Administration
HM Passport Office is the sole issuer of UK passports and responsible for civil registration services through the General Register Office....
HM Passport Office is the sole issuer of UK passports and responsible for civil registration services through the General Register Office.
Reviews
Administrative Assistant in London, Greater London
on 4 October 2022
Stepping stone career
Throughout my time at hmpo, I've gained experience in all areas. Some are incredibly more stressful than others but are paid the same if not worse. The senior managers never seem interested in you unless they need you to do overtime or cover during rail strikes. The work itself is straightforward but tedious meaning you almost have to beg for more responsibility or tasks to do. It's a good place f...Passport Officer in Peterborough
on 13 September 2023
Strict and non-understanding
Management didn't really know how to manage people. The staff are not the priority. If you need time off sick or for an appointment you're made to feel bad for asking. Quite a few people got sacked while I was there for having too much time off sick.Colleagues were nice.Administrative Officer in Newport
on 10 May 2023
Pressured and poorly paid
Little training, pressured targets, very low morale, very poorly paid for skills and ecpentations of staff. Bullying high handed management in some departments and areas.Administration Assistant in Peterborough
on 30 January 2023
Fun place to work
Relaxed. Enjoyed my time there. Friendly people and flexible working hours agreed by management. Senior management never around though. Targets not too hard to meetCustomer Service Advisor in bangor
on 22 December 2022
Awful
You need therapy after working here . 10/10 would NOT recommend. If you value your sanity/mental health RUN! 2faced backstabbing management, overworked, poor pay etcWhat would you say about your employer?
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Questions and answers
People have asked 20 questions about working at Her Majesty's Passport Office. See the answers, explore popular topics and discover unique insights from Her Majesty's Passport Office employees.
Interview insights
Insights from 57 Indeed users who have interviewed with Her Majesty's Passport Office within the last 5 years.
Average experience
Interview is average
Process takes more than one month
Working at Her Majesty's Passport Office
- Administrative Officer4.5 out of 5 stars.
- Customer Service Representative3.4 out of 5 stars.
- Administrative Assistant3.5 out of 5 stars.
- Examiner2.7 out of 5 stars.
- Executive Officer3.5 out of 5 stars.
- Data Entry Clerk4.5 out of 5 stars.
Her Majesty's Passport Office locations
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