Her Majesty's Passport Office
Work wellbeing score is 65 out of 100
3.7 out of 5 stars.
Write a review

Her Majesty's Passport Office Careers and Employment

Work wellbeing

Results based on 24 responses to Indeed's work wellbeing survey.
Work wellbeing score is Average, 65 out of 100


How enjoyable people find their day-to-day life at work
Below average


How meaningful people find their work


How manageable people find their work stress
Below average


How content people feel with the way things are at work
Below average

About the company

  • Industry
    Government & Public Administration

HM Passport Office is the sole issuer of UK passports and responsible for civil registration services through the General Register Office....

HM Passport Office is the sole issuer of UK passports and responsible for civil registration services through the General Register Office.

Learn more

Rating overview

Rating is calculated based on 42 reviews and is evolving.

3.33 out of 5 stars.20192.75 out of 5 stars.20204.00 out of 5 stars.20212.71 out of 5 stars.20223.00 out of 5 stars.2023


Administrative Assistant in London, Greater London
on 4 October 2022
Stepping stone career
Throughout my time at hmpo, I've gained experience in all areas. Some are incredibly more stressful than others but are paid the same if not worse. The senior managers never seem interested in you unless they need you to do overtime or cover during rail strikes. The work itself is straightforward but tedious meaning you almost have to beg for more responsibility or tasks to do. It's a good place f...
Passport Officer in Peterborough
on 13 September 2023
Strict and non-understanding
Management didn't really know how to manage people. The staff are not the priority. If you need time off sick or for an appointment you're made to feel bad for asking. Quite a few people got sacked while I was there for having too much time off sick.Colleagues were nice.
Administrative Officer in Newport
on 10 May 2023
Pressured and poorly paid
Little training, pressured targets, very low morale, very poorly paid for skills and ecpentations of staff. Bullying high handed management in some departments and areas.
Administration Assistant in Peterborough
on 30 January 2023
Fun place to work
Relaxed. Enjoyed my time there. Friendly people and flexible working hours agreed by management. Senior management never around though. Targets not too hard to meet
Customer Service Advisor in bangor
on 22 December 2022
You need therapy after working here . 10/10 would NOT recommend. If you value your sanity/mental health RUN! 2faced backstabbing management, overworked, poor pay etc

What would you say about your employer?

Help fellow jobseekers by sharing your unique experience.

Questions and answers

People have asked 20 questions about working at Her Majesty's Passport Office. See the answers, explore popular topics and discover unique insights from Her Majesty's Passport Office employees.

Popular questions

See questions about:

  • Working Environment
  • Hiring Process
  • Interviews
  • Promotion
  • Salaries
  • Working Culture
  • Benefits
  • Part Time Jobs
  • Working Hours
  • Work Life Balance

Interview insights

Insights from 57 Indeed users who have interviewed with Her Majesty's Passport Office within the last 5 years.

Average experience
Interview is average
Process takes more than one month

Working at Her Majesty's Passport Office

  • Administrative Officer4.5 out of 5 stars.
  • Administrative Assistant3.5 out of 5 stars.
  • Examiner2.7 out of 5 stars.
  • Executive Officer3.5 out of 5 stars.
  • Data Entry Clerk4.5 out of 5 stars.

Her Majesty's Passport Office locations

People also viewed

  • Companies
  • Her Majesty's Passport Office