Her Majesty's Prison and Probation Service
3.3 out of 5 stars.
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Her Majesty's Prison and Probation Service Careers and Employment

About the company

  • Company size
    more than 10,000
  • Revenue
    £730m to £4bn (GBP)
  • Industry
    National Services & Agencies
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Security & Public Safety

145 jobs


Salary estimated from 2K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 1.3K reviews and is evolving.



Senior prison officer in Hindley
on 3 November 2021
Not easy and not well paid
Not a good work life balance. Initial salary way too low. Issues with recruitment and staff retention. Constantly understaffed. Great colleagues who look after each other every day is different. If you are squeamish then this is not the job for you
prison Specialist Instructional Officer in Midlands.
on 23 November 2021
I work as a specialist Instructor in a workshop at an establishment. The number 1 priority is the prisoners! Staff safety comes second in my eyes which is very unfortunate considering the nature of the job. Where the workshops are concerned the governors are only bothered about getting as many prisoners into the workshops regardless of their suitability for the type of workshop they are put in. We deal with prisoners with serious mental health problems who should not even be in a workshop with tools and machines. Their is no assessment or criteria that the prisoners have to meet that governs this! The amount of work we have for the prisoners to do is little, yet governors and managers still insist on putting more prisoners into workshops. This ultimately creates its own big problem with prisoners sitting around in the workshop and doing little or nothing, it then leads to them messing about and causing problems or breaking things where the instructors basically turn into babysitters, policing bad behaviour whilst trying to continue with production to meet the targets set. There is little in the way of meaningful activity for the prisoners to do which is unfair on them as some actually want to work and learn, not many, but some do. The workshop where I work is seriously understaffed and management cannot get suitably qualified people through the door. This is probably down to the lower pay compared to private sector workers and no possibility of regular overtime. The plus side is what drew myself to the job and that is working 5 days a week, Mon-Fri, no early starts or late finishes, and no weekends, that is really the only pro for working here. The job in my eyes is an accident waiting to happen, understaffed workshops with too many prisoners in, what could go wrong! This could be a very good job if they just sorted out a few things, but unfortunately I cannot see it happening any time soon as apparently these problems are historic according to the longer serving instructors. I would like to say this is a job for the long term, but unfortunately I don’t think It is one I am willing to stay in due to the conditions.
Prison Officer in Birmingham
on 10 November 2021
Avoid … your mentalHealth will be affected so badly … your family life ruined … overworked , the forgotten service very unsafe .. constant turnaround of very young immature staff
Administrator in Salford, Greater Manchester
on 4 November 2021
Admin overlooked
If you are applying for an admin/supply role expect to be undervalued and overlooked. Management do not care about you and you do not get paid enough even if they tell you, you are.
Supervising Officer in Bristol
on 2 November 2021
Underpaid and terrible conditions
Poor work conditions, terrible pay for what the job is. Treated poorly by management. Hectic and stressful environment. Definitely not for everyone and unfortunately you will not know if you have what it takes until you start working.

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Questions and answers

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Interview insights

Insights from 780 Indeed users who have interviewed with Her Majesty's Prison and Probation Service within the last 5 years.

Average experience
Interview is average
Process takes more than one month

Interview questions

General questions to test your mental strength and people skills

Shared on 1 July 2021

Security awareness Take orders Shift work Military environment

Shared on 17 February 2021

All about the company

Shared on 1 January 2021
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