Happiness score is 45 out of 100
2.1 out of 5 stars.
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Hermes Employee Reviews for Truck Driver

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Truck Driver19 reviews
United Kingdom19 reviews

Ratings by category

2.3Work-life balance

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Good job

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Not the worst job, money wasn't the greatest when i was there, work fairly straight forward and shifts were around 8/10hours. Sometimes you could struggle to get 40hours a week.
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Just a number!

When I first started I quite enjoyed the role. However due to poor management that enjoyment was soon stripped away. It became apparent that drivers were treated with utter contempt and that we were all utterly disposable. This included people that had been there a number of yrs. Avoid like the plague!!




Treated like dirt. Poor management.
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Insights into Hermes

Based on 568 survey responses
Areas for improvement
  • Sense of belonging
  • Support from manager
  • Trust in colleagues

Bad company

Working for this company was a bad idea I would strongly recommend staying away from them. No organisation more manager/ supervisor than actual worker. no one knows what is happening.left hand don't communicate with right hand. Conflicting instructions with senior personnel. Best avoided if possible.
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Stay away! Horrendous

Transport office (if you can call it that) really have no idea what they’re doing and have very poor knowledge of driving hours and WTD, basically young lads chucked into an office from a warehouse environment with little training just to fill a void. I have 20 years of HGV driving experience and this is by far the worst employer I have ever worked for. Overtime is paid incorrectly if paid at all, vehicles are not well maintained and the cabs are always filthy and unhygienic. My advice would be to stay well clear.


Was local to where I live


Management, poor vehicle cleanliness and incorrect wages every pay day
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All good for me

Night shifts for good money, everyone is nice and helpful, but you have loading your truck by yourself forklift driver will help you if you’ve got 15 minutes to leave warehouse
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stressful and under pressure

work is quite straightforward, mangement try to force you to drive substandard vehicles, pay is very poor for job, bullying on a daily basis, shame it could be a good place if run correctly


good hours


mangemant, money, environment
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Bad pay and management

Pay rate really low job is dead easy but the management team no respect for drivers treat u bad and vechiles always bracking and bad conditions and management don't talk to each other
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Bad place to work

There is bad management, if you have a problem during the job they don’t answer the phone , the units are new but they are untidy and sometimes unsafe.
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Undervalued by upper management

Culture of lies to get people on board and no support from any managers when they mess up, costing you money. They take no care with customers packages. Encourage drivers to lie to sub depots about why they don’t get their stuff on time. When the managers mess up they expect drivers to handball masses of parcels into small vans and deliver to subs at the end of their shift. Happened to me several times.
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Easy, sometimes pointless

Easy enough work, sometimes get sent round the country with an empty trailer.Driving gas ivecos and older wagons all in a terrible state.Generally friendly place to work, just stupid policies on siteMoney is not the best
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Class 2 Driver

Trucks are old and knackered, but you can smoke in the cab which is a bonus. It's a driving job, could be worse, could be better. Overall it's decent, albeit the supervisors are questionable.
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Easy and fun workplace

Enjoyed working at hermes Normanton easy work great laugh. all great people great laugh very helpful I would definitely recommend specially if you are newly passed and have no experience.
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One of the worst places I’ve ever worked

It is absolutely the worst place to work it is so disorganised really bad paying you the right salary every time you get your pay it’s not right when your enquiry it takes three months to get what you owed!!! Don’t waste your time working for these people!!!!!!
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not something i will recomend

is good place to get experience as a hgv driver and nothing else more,rude office staff no one has a clue what they doing,allways underpaid ,missing hours which they don’t bother to sort them out playing the game to blame each other until you give up


long hours
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Okay place to work

Start time for night drivers won't suit everyone common 00:00 start times. Vehicles range from old to new. As most places management and organisation are lacking. Good place to get experience if you a new HGV Class 2 driver.




Start time, Management
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Easiest lorry driving job

It’s an easy job but the drivers aren’t paid very well. Mostly all the runs are up north. Most artics are unloaded with a forklift and unload yourself if using a rigid with a tail-lift. Lots of waiting around for empty pallets and returns.


Easy work


Low pay
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Great place to work

Easy job, great bunch of people. Loved every minute I worked there. Good place to start your hgv career and get some experience. Would recommend working there to any new drivers


Good work/life balance


Not the greatest pay
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If you can’t find anything else

A really weird place To secured a good place it’s not what you know , but who you know . You could be the biggest drip ever but if you knew someone up the chain your safe . Even if you can’t do the job. Night wave always on to get the trucks out and load them as quickly to get more runs out of you 24 pallets on 24 off . The units are a very poor show held together with tape and only fit for the scrap yard . Mangers and supervisor are a joke . Allways on your back no people skills as all Hermes reviews state . But nothing gets done . It’s ok to change the name but still the same underneath. Like moving the deck chairs on the titanic it still sunk . It needs a very big shake up to get everyone singing from the same page .


Free water at the tap


To many to mention
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Being rushed constantly

After working for hermes nearly 2 years i got Forced to go on night shift or leave the company by transportmanager.This place has poor management and unorganised place theStart times change daily via WhatsApp chat.




Transport manager and unsafe HGV
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Overall rating

Based on 167 reviews

Ratings by category

2.3 out of 5 stars for Work/Life Balance
2.0 out of 5 stars for Salary/Benefits
1.9 out of 5 stars for Job security/advancement
1.9 out of 5 stars for Management
2.1 out of 5 stars for Culture

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