Work wellbeing score is 63 out of 100
3.0 out of 5 stars.
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Hesley Group Employee Reviews

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Location
United Kingdom206 reviews

Ratings by category

3.1Work-life balance
3.0Pay & benefits
3.1Job security & advancement
2.7Management
3.0Culture

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Found 206 reviews matching the searchSee all 236 reviews
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I love working at Dragonby Road

Featured review

Hesley Group selected this as a representative review
I have worked at Dragonby Road for a year now, and I love every minute! The whole team including managers, are brilliant, everyone is so supportive and approachable. We are all the same at Dragonby Road, we have different roles but everyone is important and listened to and we all work together for the best possible outcomes!
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Nice

Nice but toxic place to work some staff do Amazing job, some are bullies and nothing gets done about it. Everything is a blame game when something goes wrong
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Insights into Hesley Group

Based on 109 survey responses
What people like
  • Clear sense of purpose
Areas for improvement
  • Sense of belonging
  • Trust in colleagues
  • General feeling of work happiness

Waste of time and effort

If you value yourself and your career prospects then I'd give the so-called opportunities here a miss. This company will make good use of your time, enthusiasm and skills learned previously in return for very little useful cpd, career prospects and recognition unless your face fits. Forget professional competence. Work at having a laugh and bringing in treats and you'll go much further! If you want a job where you go the extra mile, only to see the one still parked at the service station having a Costa and a giggle getting the rewards then this is the place for you. Shame because students are amazing and deserve better. Do yourself a favour - keep your skills level and self esteem and don't bother.
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I enjoyed my time supporting people with complex needs

Although the job was stressful at times, I mostly enjoyed supporting the people that lived within the service. Some of the staff do an amazing job every day.

Pros

Pay

Cons

No breaks
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Good if your in with the cliques

It was a nice place to work, friendly staff. However when raising issues to management it takes a while for them to be looked into or sorted. Very cliquey and if they like you you'll be picked for the better jobs!
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Don’t do it

As a support worker the job is fine. But don’t ever go for team leader. You get treated like rubbish, even if it isn’t your fault you get blamed for it. Bad management. Bad company
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poor

there is poor care and support from managers at all levels. i felt like just another number through the door, and there is a high turnover of staff every month.
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Minimum wage private care

Wouldn’t recommend unless it’s starting job, managers were unapproachable.Hours are fixed little flexibility or understanding if struggling with mental health
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Good

I really enjoy my job and the people I work with are amazing. The job can be very hard at times. The training is well presented and informative. Rates of pay are good if you look at others.
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Exciting work environment

Care and attending to clients which includes basic support and ensuring they are well taken care of.I have learnt how to work with patients and manage their personal support.Getting to see work and life balance well established seems like a great deal for me.T
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Fun workplace

Lovely place to work. Great staff that support you throughout your days.lovely individuals that live there with a range of different personalities and varied life style. Not every day will be a challenge but every day will be different going in understanding what you may face…
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Simple do not send any potential staff

I would not give Hesly any review as it is not a good place to workManagement are constantly putting staff in harmful situations and then saying it is the staffs problem
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One of the worse places I have worked

What is the best part of working at the company?The individuals that live in the properties.What is the most stressful part about working at the company?Bad management that don't listen and are not bothered about their staff..What is the work environment and culture like at the company?Management have favourites. If your not up their butt's, their not interested in you.What is a typical day like for you at the company?Busy. It changes depending on the individual you're supporting
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Avoid

If you appreciate your well-being - don't do this to yourself and don't apply for this job. I have experience from quite few office environments and management never treated me as bad as they did at Hesley. Be prepared that your boundaries will be tested in differenet ways. You will be offended or ignored. If you confront it, manager will gaslight you in a second.

Pros

Just an admin job as advertised - no customer service

Cons

Management!
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Toxic workplace

Toxic workplace bad management excellent training poor support on the floor save your.mental health if your face fits your good if it doesnt it will ruin your life
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Toxic

Please avoid. The culture is toxic. Management are clicky and the only way you will advance is if your face fits. Please do your research about this company. The company will dismiss you if your face doesn’t fit destroying your career potential.

Pros

Good wages

Cons

Toxic environment
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Avoid

Higher management were fab, very supportive. Cannot say the same for fellow colleagues who would leave you to deal with behaviour challenges alone. I left with PTSD from the violence encountered which I had to deal with alone.
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I love my work life

I get to daily enhance lives. Working with the individuals at hesley brings me pride and happiness. I enjoy this daily. Every day is different and I am surrounding by support.

Pros

Relaxed, Good Management

Cons

No breaks
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A good 11 years thoroughly enjoyed my time here

I worked at Low Laithes for 11 years. There was an awesome vibe of support from your fellow colleagues and management especially in times when crisis situations happened. Very good training with full pay. I have a disability and was supported via extra training and time to write notes. Do not go into this job if you are the kind of person who is not energetic and enthusiastic about care as individuals with autism will sense that and you will be a hinderance to the team you need to work and put that effort in. Managers extremelly supportive. I’ve recently applied to go back after leaving after having my third baby 😨 But am withdrawing my application as I’ve managed to progress into a support role in a prison. This kind of work can prepare you for progression if you do your job properly keep your records hand any important information over after your shift making sure monies and medications are signed journals filled and care plans filled in cleaning done etc. you will learn skills that will stay with you for life. I appreciate my 11 years at Hesley it has been my longest job and I thank the management team at Low Laithes for the glowing reference that they provided me with. I will consider applying for management position in the future once I’ve had a few more work experiences as you do need to be assertive with people in general if you want to progress to management here. I did apply while I was there but didn’t get it for that reason. See you soon Hesley Group miss you.

Pros

Free and paid training

Cons

Some staff create cliques …. Avoid these and just do your job
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Toxic workplace

Low laithes wombwell. All staff are in cliques, culture of management having inappropriate relationships with support staff. Not a very caring environment. Taught to fear service users and very hands on approach with them.

Pros

Good pay

Cons

Toxic work environment
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Ok

Management not always around on all shifts Staff supporting staff Agency staff making situations worse as they don’t know triggers. Lots of paperwork to complete while also being hands on m
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Overall rating

Based on 236 reviews

Ratings by category

3.1 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job security/advancement
2.7 out of 5 stars for Management
3.0 out of 5 stars for Culture

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