HFH Healthcare
Happiness score is 61 out of 100
3.5 out of 5 stars.
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HFH Healthcare Careers and Employment

Work happiness

Scores based on about 20 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel their work has a clear sense of purpose?
Do people feel they often learn something at work?

About the company

  • Company size
    501 to 1,000
  • Industry
  • Headquarters
  • Link
    HFH Healthcare website

HFH Healthcare delivers high-quality, individually-tailored and flexible care through teams of nurses or nurse led HCAs that are highly trained in specialist care and rehabilitation for a wide variety of injuries, disabilities and long-term conditions.

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7 jobs


Salary estimated from 3.5K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 45 reviews and is evolving.



Spinal injury Live in carer in London, Greater London
on 14 May 2021
Productive and challenging

The work at HFH was great, l thought. I found that if you are confident and finally get a client that likes you and you also get along with them, t0he job could be worth while. The money was good

Health Care Assistant in London
on 7 November 2022
good educator

hardest part was when patient is in stress and calm them down is the only one hardest part of the job. But i worked hard and got very good experience and also explored lot skills .

Health Care Assistant in London
on 30 October 2022
The worst place one can work at

Lack of support from care coordinators or any staff in the office. They don't care about their carers ,they only want the job done and money from the clients. Whenever I sent an email or left message with someone to call me back , I either had to wait for days/week for a reply but most times there was no reply or call back NEVER!!!! THEY are only contact their clients because they know their money comes from them. Poor management and lack of support. Please avoid this organisation, they are the worst.

Carer in London, Greater London
on 14 July 2022
Good support training and pay.

Good amount of choice when selecting new clients to work with, most are within 45mins travel. I used to work in domcare and had to travel a lot between clients, that I was not paid for! The shifts with HFH are full day or night shifts with no travel other than at the start and end of your shift, so what you actually bank at the end of the month is much higher than domcare!

Care coordinator in London
on 6 April 2022

No progression, high office staff turn over (over 35+ office staff left in the time I was there). You feel a lot of pressure with zero support and have to figure it out on your own. However, should anything not go to plan it’s COMPLETELY your fault. Even if you can prove that you escalated the situation on time, it falls on deaf ears. The only time there was any sign of progression was when they introduced a senior care co role as a way to stop people from leaving. Two people were promoted for the role and STILL left the company. You come in early, stay late just to get on top of the workload and you rarely can. It is so difficult and stressful to cover shifts and build a core team because the pay rates are so low/or the client is too challenging for a carer. The cost of living is high and the risk of working with (some of) these complex (challenging) clients is also high so to pay people low wages is reflective on how out of touch this company is. So unkind, uncaring and unappreciative. All they care about is profit.

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Questions and answers

People have asked 20 questions about working at HFH Healthcare. See the answers, explore popular topics and discover unique insights from HFH Healthcare employees.

See questions about:

  • Working Environment
  • Working Hours
  • Interviews
  • Job Opportunities
  • Salaries
  • CEO
  • Benefits
  • Promotion
  • Working Culture

Interview insights

Insights from 65 Indeed users who have interviewed with HFH Healthcare within the last 5 years.

Average experience
Interview is average
Process takes about a week

Interview questions

Interview was more like a chat and well done you can now be booked into UNPAID training. Then to turn round after you've spent a fortune getting to training and have the offer taken back.

Shared on 30 December 2021

Very silly question you can see they many times don’t even know what they are asking for.

Shared on 23 January 2021

You don't have the chance to ask. If you pass the interview they'll make you go through 4 full days of unpaid training

Shared on 19 September 2020

Common questions about HFH Healthcare

HFH Healthcare locations

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