Hillarys Blinds Employee Reviews

It’s a commission only role so if you require a guaranteed income every months it’s not for you as the quiet weeks can see you barely making more than a couple hundred £’s. The freedom the job offers is definitely a positive though & you get to meet a lot of nice people.

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Total inexperienced from managerial staff down to the supervisory staff at all levels

Maintenance Technician (Current Employee) - Colwick, Nottinghamshire - 29 August 2023

What is the best part of working at the company?As my grandmother says if u can't say anything nice say nothing What is the most stressful part about working at the company?The total incompetent management What is the work environment and culture like at the company?Bullying , nepetance, by the supervisory staffWhat is a typical day like for you at the company?After 50 years of experience not being listened to by staff with little or no experience

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Insights into Hillarys Blinds

Based on 41 survey responses

What people like

Ability to meet personal goals
Time and location flexibility

Areas for improvement

Energising work tasks
Sense of belonging
Overall satisfaction

OK if you put the hours in

Advisor (Current Employee) - Liverpool, Merseyside - 6 August 2023

Don’t be fooled thinking this job you can work when you want because you manage your own time, you have to treat this job like a full time job from 8am to 6pm. You can make good decent money if you commit to that. Support network is good, training is good.

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Work by yourself and own initiative

Advisor (Former Employee) - West Yorkshire - 18 July 2023

You have to buy in to the franchise, at the beginning it can take time to get use to all the fuss, but Hillary's does have a good training plan in place, once you get used to it then it's a breeze and can earn decent money.

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Take take take very little giving

Curtain and blinds Advisor / installer (Former Employee) - Plymouth - 20 May 2023

What is the best part of working at the company?You get to meet some nice people (customers) overallWhat is the most stressful part about working at the company?All commission led. You don't get paid to refit hillarys defective blinds that is all covered in their commission payment, which is based on 1 x sales appt, 1 x fitting appointment. Another returns die to defects are at your expense and timeTheir sales team have no idea of logistics and constantly want more and more appts completedWhat is the work environment and culture like at the company?Corporation mentality. BlinkeredWhat is a typical day like for you at the company?There's not a typical day due to defect returns and doubt when replacements will turn up

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Ok place to work

Sales Consultant (Former Employee) - South East London, Greater London - 11 April 2023

Had no issues working for Hillarys as a self employed consultant, rewards for hard work are worthwhile, they supply you with plenty of good leads and appointments. You mostly work alone but with support from Management and head office.

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Poor earnings/leads & support. Great flexibility

Design Consultant (Current Employee) - United Kingdom - 23 March 2023

Joining Hillarys is simply after attending a Zoom call where they pitch their two roles either a Design Consultant (which I opted for) which is a sales role mainly selling shutters (which expands to conservatory blinds and awnings after a few months experience and attending a second course in Nottingham) or a Local Advisor selling standard blinds that you also return to fit.Hillarys charge a £2500 joining fee badged as covering training, samples, brochures etc - having now worked here for some time I do not believe it is worth outlaying this amount.There is no vetting - as long as you have the joining fee then you're in (not ideal in my opinion).Upon joining you attend an induction course in Nottingham which trains you mainly to sell shutters as well as a small amount of time devoted to standard window coverings.After that you're out on your own doing appointments supposedly with the support of your BDM (and your fellow trainees within a WhatsApp group should you have decided to join it - I did and it's been very helpful).It clearly became apparent that my BDM was uninterested in anything other than sales and diary cover - forget any empathy. Also a distinct lack of any structured further guidance/tips to help you navigate your new role other than three weekly calls that covered a few new things eg selling/processing finance.The area I covered transpired to be much larger/further away from home than originally badged (a trait echoed by my fellow trainees) ie I may not have signed up if I'd known this to start with. Clearly a BDM trick initially claiming an area closer -

Pros

Flexibility

Cons

£2500 joining fee, lack of leads/liveable earnings, poor management support

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Factory operative

Factory Worker (Former Employee) - Washington, Tyne and Wear - 21 March 2023

Unachievable targets. And I mean it ....I'm normally quite fast and I find it difficult to keep (reach)to the hourly target. Terrible management as they won't back you even if you're a good worker . Overtime is forced on us no excuses. The worst place I worked at

Pros

Nothing

Cons

Everything

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Not a long term thing

Install and sales (Former Employee) - Durham - 17 March 2023

Poor management, lot of work for little money plus storing a lot at home and not having the best communications between head office logistics and peopleOn your own and not very much support but some people seem to thrive working with them

Pros

Cheap blinds and curtains

Cons

Can’t afford the blinds and curtains as don’t make enough money

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Good place to work with some cons

Production Operative (Former Employee) - Washington, Tyne and Wear - 12 March 2023

Overall the work environment was alright at first, once I was trained on the hoist I was able to make more friends and therefore it made the job alright. The team leaders were the only downside they’d not listen to requests nor would they assist properly with any problems with work that you’d have

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Jobs at Hillarys Blinds

Customer Care Professional

Good to work

Warehouse Operative (Current Employee) - Nottingham, Nottinghamshire - 7 March 2023

Good to work and very easy. Some days harder than other but other than that it’s good. Some early starts also but instead of late starts and late finishes

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Good if your willing to work all hours

Advocate (Former Employee) - London - 12 February 2023

Training is goodTrainers are knowledgeable and friendly Be prepared to work very long hours to earn a living wage (your competing with endless cut price deals). Bear in mind as a sales advocate / fitter you’ll pay for your training and tools, you sort your tax / NI, fuel, phone and tablet data before you earn anything.

Pros

Potentially flexible but that’ll hit your earnings, opportunity to earn ok if you work 10 hours a day and most weekends

Cons

Commission only, chaotic deliveries, storage of deliveries takes a lot of space at home, poor sales support (actually non existent), Barking deals that take you 1/2hr plus to sell, 1/2 hour to install, time and costs between clients at personal cost

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£2500 Initial Fee to Join

Sales Advisor (Current Employee) - United Kingdom - 8 February 2023

Beem Self Employed at Hillarys for over a year. Joining fee is £2500. Training is 5 days in Nottingham. Then there is a What's App group to ask any questions. Other than that on your own. Customer Service is appalling, Commission rate is poor. Travel costs high. This is definitely a second income role.

Pros

Self employed

Cons

Travel costs and commission rate

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Be sure

Advisor (Former Employee) - Scotland - 4 February 2023

It's run in an extremely autocratic way. There is a "walking on egg shells" culture. It pretends to be a self-employed opportunity, but every aspect of your "business" is dictated by Hillarys. You may as well be an Employee.

Pros

Known brand.

Cons

Arrogant.

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Great company

Sales Advisor (Former Employee) - Tyne and wear, northumberland, most places with a NE postcode - 24 January 2023

Hillary's is a really nice company to work for as a self employed advisor. Training is second to none at their academy in Nottingham. Why is this asking for more when there's nothing to say?

Pros

Very flexible

Cons

Commission only

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Good pay and easy job

N/A (Current Employee) - Nottingham, Nottinghamshire - 14 January 2023

Great place to work good pay . Friendly colleagues . Good benefits , great discounts for products . Can be slow at times when season not kicked in .

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Commission could be better

Design Consultant (Current Employee) - Derby, Derbyshire - 22 November 2022

Love the flexibility to work around my own lifestyle. The training could definitely improve as you're much pretty thrown onto the job with a very steep learning curve. Commission is only 8% of sale price which is great for a high value order but not so great if you've only sold a roller blind that day

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It’s a fun company but poor management

Local Account Manager (Former Employee) - Nottingham - 8 November 2022

Management are very sly and it’s one of those companies of ‘who you know’ not ‘what you know’ if you want to progress. Contact centre are over worked and under paid and so so stressed with no reward. They care too much about dress up days than actually putting thoughts to the staff and helping them manage workload.

Pros

Hours of work (mon-fri)

Cons

Pay, management and no progression unless you know someone high up

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Room for improvement with communications

Specialist Products Sales Representatve (Current Employee) - Field Based - 1 October 2022

Good job and easy to learn however fulfilling the customer orders on time is needing managed and coordinated a lot betterAll the sales advisors and fitters are self employed, huge lack of communication between everyone Very good work life balance Good support from BDM’s

Pros

Commission paid weekly

Cons

Commission revoked without notice or explanation

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Horrible place to work

Production Operative (Former Employee) - Nottingham - 30 August 2022

Been with the company for many years. It was great to start of with staff were friendly and everyone joined in until the last 5 years and most of the old faces has gone and now they employed riff raff.it’s a very fast paced and you must meet your hourly targets . There’s a lot of favouritism to certain members of staff they let them get away with things. Also there’s a lot of cliques can turn nasty and bullying and management allow it to happen instead of solving it. If things go wrong with the blinds line leaders still send it out to customers to get the daily targets. I wouldn’t recommend it to anyone

Pros

Weekends and Christmas off

Cons

Bullying. Favouritism. Judgemental people and cliques

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Productive

Factory Operative (Former Employee) - Nottingham - 16 July 2022

It's a fast paced but organised company,,they recognise when your working hard and thank you,if your not doing your job well,they retrain you or give you another job to try, it's a good company to work for