Hillarys Blinds
Happiness score is 38 out of 100
3.6 out of 5 stars.
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Hillarys Blinds Employee Reviews for Customer Service Representative

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Job Title
Customer Service Representative5 reviews
Location
United Kingdom5 reviews

Ratings by category

3.3Work-life balance

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Found 5 reviews matching the searchSee all 113 reviews

Very stressful

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Fitters constantly missing fitting appointments and irate customers who have taken their old curtains down and a day off work. Management don't care.

Pros

Free fruit

Cons

angry customers
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would not recommend it

Very fast, hard environment to work, have not enjoyed it. Don't feel valued or appreciated as an employee. Feel very disappointed with managers and team leaders.

Pros

blind discount

Cons

work enviroment
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Insights into Hillarys Blinds

Based on 18 survey responses
Areas for improvement
  • Support from manager
  • Inclusive work environment
  • General feeling of work happiness

Good secure workplace

This really is just a general day to day job, Not something I can see myself staying in as there is nowhere to progress. Easy going job, good staff, nice location.
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great people to work with/ fun job

a typical day at Hillarys involves being on the phone waiting for a customer to call in with either a query about product knowledge or and issue they have with there purchase and also dealing with finance and placing orders over the phone. also at Hillarys I would arrange for advisor to go to customers house to either quote customer or to fit there order to suit the customer and the advisor.

Pros

local

Cons

not too challenging
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Very kind people in the workplace

Everything I seen at Hillary's was very beneficial and interesting to me. I went to Hillary's for four days on work experience and I learned how to use and send emails also I learned how to co-operate and work to the best of my ability under pressure. For me I found the hardest part of the job was being under pressure knowing if I make any mistake in what I was doing it could take the company down.

Pros

People around me

Cons

Long hours
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Overall rating

Based on 113 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.3 out of 5 stars for Culture

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