Hillarys Blinds Employee Reviews for Customer Service Representative

Very fast, hard environment to work, have not enjoyed it. Don't feel valued or appreciated as an employee. Feel very disappointed with managers and team leaders.

Pros

blind discount

Cons

work enviroment

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Insights into Hillarys Blinds

Based on 18 survey responses

Areas for improvement

Support from manager
Inclusive work environment
General feeling of work happiness

Good secure workplace

Customer Service Advisor (Current Employee) - Nottingham - 20 June 2016

This really is just a general day to day job, Not something I can see myself staying in as there is nowhere to progress. Easy going job, good staff, nice location.

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great people to work with/ fun job

CUSTOMER SERVICE ASSOCIATED (Current Employee) - Nottingham - 29 March 2016

a typical day at Hillarys involves being on the phone waiting for a customer to call in with either a query about product knowledge or and issue they have with there purchase and also dealing with finance and placing orders over the phone. also at Hillarys I would arrange for advisor to go to customers house to either quote customer or to fit there order to suit the customer and the advisor.

Pros

local

Cons

not too challenging

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Very kind people in the workplace

Customer Services Associate (Former Employee) - Nottingham, ENG - 9 July 2013

Everything I seen at Hillary's was very beneficial and interesting to me. I went to Hillary's for four days on work experience and I learned how to use and send emails also I learned how to co-operate and work to the best of my ability under pressure. For me I found the hardest part of the job was being under pressure knowing if I make any mistake in what I was doing it could take the company down.