Happiness score is 64 out of 100
4.0 out of 5 stars.
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Hilton Careers and Employment

Work happiness

Scores based on about 100 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are appreciated as a person at work?
Do people feel their work has a clear sense of purpose?

About the company

  • CEO
    Christopher J. Nassetta
    approve of Christopher J. Nassetta's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    £4bn to £7bn (GBP)
  • Industry
    Hotel & Travel Accommodation
  • Link
    Hilton website
Learn more


Browse jobs by category

Food Preparation & Service

382 jobs


Salary estimated from 3.9K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 14.3K reviews and is evolving.



Receptionist in London, Greater London
on 28 April 2022
Pretty decent
Good team working environment which is needed in this fast paced industry. Benefits were pretty decent for the job I had. Overall work-life balance could be a bit better.
Painter/Decorator in Docklands, Greater London
on 1 May 2022
Poor hotel staff and management
Treated poorly by management, management lie to help each other, with evidence of lies management still take management sides Not a nice environment to work in, poor wages what’s expected of you
Food and Beverage Assistant in Birmingham, West Midlands
on 30 April 2022
Management could do with some major help. No one wanted to work there because the company is basically falling apart. If u want a job where you will constantly be on ur feet with no help or training then this is the one for u
Despatch Supervisor in Laforey road Grimsby
on 27 April 2022
Stressful at times
I had 23 years here mostly good until the last few which I never enjoyed,due to some staff issues.Orders were struggling to be completed and staff overworked.Management didn't take on board problems at daily meetings.I was made redundant due to staff restructuring.Lots of good people left due to the way the factory was being run.
Waitress/Bar Staff in Central and Westminster
on 26 April 2022
Great atmosphere with a real team spirit but poor pay
Shift work with a very strict routine & timetable. Fast-paced with little downtime. Other members of staff really helpful to new staff and make them feel welcomed. Shifts and part-time available. Management friendly.Expect people to pick things up pretty quickly without training. Cons Half hour meal break with no formal tea break, so exhausting as you are on your feet all day.

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Questions and answers

People have asked 69 questions about working at Hilton. See the answers, explore popular topics and discover unique insights from Hilton employees.

See questions about:

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  • Working Environment
  • Hiring Process
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  • Background Check
  • CEO
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  • Work from Home
  • Hiring Age
  • Company Future
  • Part Time Jobs

Interview insights

Insights from 682 Indeed users who have interviewed with Hilton within the last 5 years.

Favourable experience
Interview is average
Process takes about a day or two

Interview questions

I applied for the RECEPTIONIST position and I was asked to come in for open day where they explained the position and had each table of people do a team building exercise to see how we react in certain situations then they gave us one to one scenarios to see how we would react and lastly I was asked to come in for open recruitment where they explained the position and had each table of people do a team building exercise to see how we react in certain situations then they gave us one-to-one scenarios to see how we would react and lastly in the interview they asked about my previous Experience, top 3 skills I would need as a receptionist which of these three is the most important and why. They asked what is customer service to me.

Shared on 23 August 2019

They are me questions about my past experiences

Shared on 3 January 2019

Are you self motivated and use your own initiative Are you a good team player with good communication skills Can you work to deadlines and targets (under pressure) Are you a all rounder and willing to work extra hours if necessary

Shared on 28 March 2018

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