Hilton Employee Reviews

Had the chance to meet people and learn new skills customers colleagues had the chance to work in every place related to food and beverage so ended up on VIP was a good experience

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Good work environment

Cook (Current Employee) - London, Greater London - 24 November 2023

Good work environment. Lot of overtime. Fair wages. Can recommend as your colleague make it a fun environment to work in. Can be hard work though. Good luck

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Cool place

Front Desk Supervisor (Former Employee) - London East, Greater London - 21 November 2023

Working in Hilton is a rewarding job, although manily I did it for a temporary job while I was looking for a new one. If you are good with people its great, otherwise not so much

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It was great to work there

Manager (Former Employee) - London, Greater London - 10 November 2023

i really liked the kind colleagues there and it was fun to learn new things and be able to be in a manager role was really great i will work there again i

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Lovely team

Night Auditor/Receptionist (Former Employee) - Gatwick Airport Station, West Sussex - 8 November 2023

Great team nice support lovely place to work and growing up in your skills the management are very helpful and looking forward with all staff and departments

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Insights into Hilton

Based on 305 survey responses

What people like

Supportive environment
Feeling of personal appreciation
Clear sense of purpose

Fantastic

Housekeeper (Current Employee) - Cardiff - 7 November 2023

What is the best part of working at the company?Good Environment Helpful staffAmazing Management What is the most stressful part about working at the company?No stressful working environment here. Hilton is a best company What is the work environment and culture like at the company?Work environment is good and it’s a multicultural company. There are different cultural people working in this company.

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Bad organization

Bartender (Former Employee) - London, Greater London - 4 November 2023

Negative place to work, the people are not happy, managers are useless and they don't help in busy moment, I worked in other 5 stars hotels but that one is not, has just the name of the company...No training at all.

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Stressful and lack of management

F&B Assistant (Former Employee) - Reading, Berkshire - 2 November 2023

The management was very poor and they didn't care about you at all. 90% of the time were understaffed and I was ending up doing 2 people's job which made our life very difficult and stressful. There was no training at all and I didn't even get an induction when I started. They just throw you on the floor from the first day and you learn most things by yourself. I put 2 stars and not 1 only because of my coworkers, we were a good team and had a good bond including the kitchen. They say Hilton is one of the best places to work but that's only if you are corporate team member and not in the hospitality sector.

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Great benefits tough labour

F&B Assistant (Former Employee) - Leeds, West Yorkshire - 1 November 2023

High expectation for income. Low staff respect but the rates on hotels can make up for it. Depending on shift times can be very late working on conferences

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Good team work

Housekeeping Room Attendant (Former Employee) - London, Greater London - 23 October 2023

It is a good place to work and the boss is friendly. But housekeeping supervisor should not be hired from agencies which are not helpful and not friendly

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Productive and fun

Housekeeper (part-time) (Former Employee) - Luton, Bedfordshire - 21 October 2023

What is the best part of working at the company?Friendly colleagues and owners What is the most stressful part about working at the company?Doesn't have any stressful part being working in this company

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Productive and nice

Guest Relations (Former Employee) - Dibaig, Highland - 19 October 2023

It’s was fine, but could be better in terms of work culture The benefits of travel are great Highly recommended it for that mainly.Traveling the world is always amazing

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Great team

Front of House Staff (Former Employee) - Gatwick Airport Station, West Sussex - 19 October 2023

Good staff training and supportive HR. Good team overall. Flexible approach to career development and working hours. Opportunity to move internationally. Good staff discounts.

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Decent

Porter (Former Employee) - Canary Wharf, Greater London - 18 October 2023

Decent place to work if you’re starting either your first job or just need some extra money it is a decent place to work for decent pay but it is pretty tiring and hard work

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Inequality

Breakfast Host (Former Employee) - Trafalgar Square, Greater London - 10 October 2023

•The beginning of shift starts perfect until it gets busy and stuff becomes unorganised (so you have to do extra work and not being rewarded)•Superficial skills were learned as for unexperienced employee, afterwards-you get blamed for not being deeply detailed in service job ‘curves’(as well as not being taught so)>that can be their reason of your dismissal •Managing stuff is rude,has no chain of command (general manager, supervisor) , as well as their ability of gossiping , and not fixing problem at the moment which is not professional as they talk about themselves

Pros

Free lunches, fair money share

Cons

Emotional pushing

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Testing

Electrician (Former Employee) - Cornwall - 10 October 2023

At the end of this you have a written test and a practical test. After these two weeks you get into work, great social shifts surrounded with likeminded people. Don’t worry worry about someone not pulling their weight as the training is so good it makes sure everyone is up to a standard and not drag

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Excellent

Production Operative (Current Employee) - Grimsby - 8 October 2023

What is the best part of working at the company?●The program.●Swapping time after max 1 hour. ●Team workingWhat is the most stressful part about working at the company?When I'm working to the Cold areaWhat is the work environment and culture like at the company?Is working ok. Not so bad. Good employer, good staff...What is a typical day like for you at the company?On Saturday and Sunday, the shift is 12 hours, but we have 3 breaks.

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Do not work for them they give you fultime to start you off then cut the hours back due to the contract

Breakfast Chef (Current Employee) - South West London - 7 October 2023

Hard work for one person having to make staff lunch and supper and do your own preparation.Very busy but you have to be finished on time with out any breaks

Pros

Lunch free but use leftover food from the day before some times two to three days

Cons

Hard work for the hours you do with no break's

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fun workplace

Receptionist (Former Employee) - Newcastle upon Tyne, Tyne and Wear - 4 October 2023

days can be slightly long and get repetitive after a while but i had great support from management and good progressive opportunities into every area of the business

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Great

Manager (Current Employee) - London, Greater London - 29 September 2023

great environment amazing place to work and a lot of benefits i would definingly is one of the best places to work and the staff members are fantastic

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Great place to work

Housekeeping Supervisor (Former Employee) - Glasgow, Glasgow - 27 September 2023

The work is very fast-paced, but it’s a good workplace. I enjoyed my time there. Break time is paid, and there is also free coffee/tea available during your shift.

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