HM Land Registry Employee Reviews
United Kingdom36 reviews
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I've learned a lot within the workplace, primarily administrative duties, tasks, how to delegate tasks, leadership and teamwork, but more importantly communication and service. Although i wasn't able to fully show my potential due to limitations (lack of promotion or development), it is a great place to work and management are ok. The hardest part of the job is keeping up to date with policy changes and withstanding the fact that you may be stuck where you are, doing the same thing, for years due to lack of development opportunities and hard interviews. The easiest and most enjoyable part if having FLEXI and the work itself.
Flexi, leave and good practices
lack of development
Only work here if you're a corporate yes person. A lot of bullying goes on in plain site. Managers don't like having to manage staff with disabilities and are often quite bigoted. The ones who get promoted are the ones who go to the pub with managers every Friday. Others get no look in with this. Older male managers promote younger female staff beyond their capabilities over experienced staff and buy them gifts like bottles of prosecco. The same older men who drool over the young women make disparaging comments about LGBT members of staff whilst pretending they champion diversity, aided and abetted by very senior Civil Servants. An example of this being called a "diva" when challenging homophobic language which compounds the homophobia. If you speak out you're threatened and told that you'll never work within public services again as they will blacklist you. Having worked in modern Civil Service departments I can honestly say, thankfully, Land Registry was the exception and other departments are far more modern with much more diversity in management and robust procedures to give staff the ability to challenge behaviour. Do not challenge behaviour here as it could lead to the demise of your career.
Lovely staff at operational level
Bullying, intimidation, high levels of sick leave for stress
good public service ideal with professional emphasis, where ideas and proposals are widely shared. Autonomy in workload with respect for diversity of approach
time to discuss issues properly with colleagues
long unpaid hours
I enjoyed my time here. There is a culture of learning. Everyone wanted to help eachother and nothing was too much hassle for anyone. There are also a lot of very talented people on site, which I benefited from.
Relaxed, friendly atmosphere to work in with great learning opportunities.
Some people are reluctant to change, but they are in the minority.
The benefits and expectations of you in this job are great, however it is monotonous work that is mind-numbingly boring, the culture is great and they offer a fantastic work/personal life balance but for my I like to be busy and that just isn't the case in this job
Fantastic place to work, lots of variety within the day to day role and scope to pick up interesting pieces of work. Great team of people to work with, professional and fun - lots of social events you can be included in.
Flexible working hours, work life balance & civil service pension and discounts
Ever changing in type of work undertaken. Very fast turnover but absolutely amazing team of people. Always friendly and willing to help. Good flexible hours but high targets to meet. brilliant social team and always something to attend.
Flexible working - good holidays
High targets and can be long hours to meet targets
I enjoyed my time working at the Land Registry The majority of the staff and management are lovely and supportive. The best managers I've ever had have all been in the Land Registry. Flexi time is offered so you can come and go as you please as long as you manage your time well. Great holidays and very social hours. No weekend wolf unless you want to do overtime. Many activities offered to staff throughout the year. The Christmas party is one to remember (although few people do). The pay is saraly based, and by comparison to many other companies, pretty reasonable. The job offers frequent rotation, so you're unlikely to stay in one place for too long, you learn new things very often. The expectations of you are very reasonable and goals are usually achievable. The only negative is the Contact Centre. Staff must spend at least six months on the phones, away from casework. I was not informed of this when I started. Managers in the call centre and not always visible, frequently away from their desks in meetings (which makes it very difficult to refer calls). Some managers in this area micro-manage, it's the only place in the office where I was not happy. Progression can also be hard to achieve and is not that frequent. Many staff members have been unsuccessful in their promotion attempts for years, despite having the necessary knowledge. Promotions are subject to tests and an interview, so if you're not great at one to one interviews, you're unlikely to be promoted.
Excellent hours, Flexi time, great staff and managers
The Contact centre
great work/life balance with the flexible working hours and good pay for the work you do but extremely boring and repetitive, no progression whatsoever especially for the lower grades. Managers have their favourites and if you arent one then you are disliked by managers and are given no opportunities. Management is honestly appalling they have no concern for mental health and wellbeing of employees and aren't even trained on it! They don't want to know when you raise issues and challenge you when you make them. Complete favouritism, job isn't too bad but management ruins the whole thing, completely appalling.
Flexible working hours, good pay, good leave allowance, stable job
very poor management, no progression, dull and repetitive work
worked for a year and a half not clear plans for any members of staff the longer people seem to work there the more they hate the place. Easy work good work life balance but work is very repetitive same 35 applications every day for the year and a half