Work wellbeing score is 75 out of 100
3.8 out of 5 stars.
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HM Passport Office Careers and Employment

Work wellbeing

Results based on 14 responses to Indeed's work wellbeing survey.
Work wellbeing score is High, 75 out of 100


How enjoyable people find their day-to-day life at work


How meaningful people find their work


How content people feel with the way things are at work
Above average


How manageable people find their work stress

About the company

  • Industry
    National Services & Agencies
  • Link
    HM Passport Office website

HM Passport Office is the sole issuer of UK passports and responsible for civil registration services through the General Register Office....

HM Passport Office is the sole issuer of UK passports and responsible for civil registration services through the General Register Office.

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Rating overview

Rating is calculated based on 27 reviews and is evolving.

4.67 out of 5 stars.20193.25 out of 5 stars.20203.80 out of 5 stars.20223.00 out of 5 stars.2023


Passport Officer in London, Greater London
on 11 May 2023
good place to work
low pay but good place to progress. been in 6 month . good manager and alot of training . nien to five job , sometime customer make issue but apart from that all really good
EO in Durham
on 27 November 2023
Terrible workplace
Poor workplace with a bad culture of not supporting staff who needs extra support. Management force staff to move across different work streams without no consultation which causes unnecessary stress. Far better departments to work for, avoid hmpo unless getting your step into the civil service .
Customer Service Advisor in Work from home
on 21 August 2023
Not good
Poor experience, managers do not care about you, you’re left on your own with very poor training. On the other hand, colleagues were amazing and more friendlier than the trainers and managers
Passport Examiner (PO3) in Durham
on 11 June 2023
Nice colleague’s but stressful job and workplace
Fortunately I had a good team leader but everyone from the top down is under constant pressure to hit targets. Took months from accepting the job to starting due to security checks they need to do.
Passport Officer in Glasgow City Centre, Glasgow
on 20 January 2023
2/10, do not work here
good colleagues and the work itself is straight forward once trained, however poor management. Management can be very toxic especially on their bad days and like to have favourites.

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Questions and answers

People have asked 18 questions about working at HM Passport Office. See the answers, explore popular topics and discover unique insights from HM Passport Office employees.

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Interview insights

Insights from 36 Indeed users who have interviewed with HM Passport Office within the last 5 years.

Average experience
Interview is average
Process takes more than one month

Working at HM Passport Office

  • Administrative Assistant4.4 out of 5 stars.
  • Examiner3.7 out of 5 stars.
  • Executive Officer4.5 out of 5 stars.
  • Administrator5.0 out of 5 stars.

HM Passport Office locations

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