HM Revenue & Customs
3.6 out of 5 stars.
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HM Revenue & Customs Careers and Employment

Work happiness

Scores based on about 64 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they have the time and location flexibility they need?
Do people feel they are appreciated as a person at work?

About the company

  • CEO
    Jim Harra
  • Founded
  • Company size
    more than 10,000
  • Revenue
    more than £7B (GBP)
  • Industry
    Government & Public Administration
Learn more


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Information Design & Documentation

16 jobs


Salary estimated from 2K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 1.1K reviews and is evolving.


Revenue Executive (Officer) in Edinburgh
on 30 September 2021
I enjoyed the work, but with all the impending changes regarding locations and staff numbers reductions, i took early retirement.
I had been in the one job since leaving school till i turned 60 and had seen the streamlining and changes within the Department first hand over the years. Due to "modernisation", which included relocation and centralisation of offices, i, like many others in the same age group, elected to take early retirement. I still miss many of the people i worked with.
Higher Executive Officer in Cardiff City Centre, Cardiff
on 12 October 2021
Great colleagues, Flexible working & Good Work-life balance
Very friendly colleagues, always someone willing and able to help you with anything. The flexible working recently introduced helps work-life balance with a combination of office work and working from home. Lots of benefits available to assist a work life balance but sometimes not aware of what is actually available until you search, and then you'll find there are quite a lot. New offices are modern, but only downfall for some like me is that they are now located in City Centres so no parking and public transport (which not very reliable) only way to get there. However, the city centre locations may actually benefit some, but but others.
Administrative Officer in Southend
on 26 September 2021
Good Emoloyer
HMRC is a great place to work. Good salary, Pension and job security. Good prospects for promotion once you are in the job too. Staff training is also good.
Customer service agent in Glasgow City Centre, Glasgow
on 26 September 2021
Bunch of crooks
Loved staff . Management was terrible. Never appreciated my work.Manager never understood what we did and was always asking us to show him. Then always say we're behind in our work. That's cause we always had to help him
Administration Assistant in Paignton
on 19 September 2021
Not thrown in at deep end!!
Training given for all tasks, starting with easiest tasks first and adding difficulty and responsibilities at a pace suited to your abilities and performance so far. The more “can-do” attitude you show and have the faster you can progress.

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Questions and answers

People have asked 64 questions about working at HM Revenue & Customs. See the answers, explore popular topics and discover unique insights from HM Revenue & Customs employees.

See questions about:

  • Working Environment
  • Working Hours
  • Interviews
  • Hiring Process
  • Working Culture
  • Benefits
  • Company Future
  • Salaries
  • Work from Home
  • Background Check
  • CEO
  • Dress Code
  • Job Opportunities
  • Part Time Jobs
  • Promotion

Interview insights

Insights from 466 Indeed users who have interviewed with HM Revenue & Customs within the last 5 years.
Average experience
Interview is average
Process takes more than one month

Interview questions

Set interview

Shared on 2 July 2021

Competency based examples.

Shared on 26 June 2017

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