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HMV Careers and Employment

About the company

  • Founded
  • Company size
    1001 to 5,000
  • Revenue
    £1bn to £5bn
  • Industry
    Retail & Wholesale
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Rating overview

Rating is calculated based on 854 reviews and is evolving.


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Work-life balance


Sales Assistant in Leeds
on 13 December 2020
Potentially good: Highly dependent on your in-store team
My store (Leeds) honestly might've been an outlier. We were consistently one of the best stores in the country. I used to think that meant we were really good, after helping relocate a neighbouring store I started to wonder if the average was just low. Honestly, it'll all depend on the team around you. If nothing else you'll likely share an interest in film, music, tech, etc that you can find common ground with. You don't have to like great swathes of what they sell, or be an expert, or afficianado. I don't particularly like music but I made it on the Visual and Tech sections for years. It certainly helps if you have some interest in some of the stuff you're selling (and merchandising, and remerchandising, and pricing, and repricing, and repricing, and repricing).Honestly, my main word of caution would be that the company (above store level) tends to go off on tangents without informing stores until you get an update that some major change is going to occur very soon. That and they greatly over-estimate how much you can get done on a Sunday afternoon (spread it thorough the week for god's sake!), oh and they routinely give you a group code with a couple hundred product lines to reprice, only to realise a few days later that they messed up some of the prices and expect you to do the whole thing again.But yeah, the people I worked with were sound and the discount was good
Sales Assistant in Belfast
on 23 November 2020
Fun workplace at times
Lack of job security, been with hmv two years and it's been taken over due to administration, new Management wants to cut working hours in order to increase profit while throwing triple the workload on top of understaffed stores. Lack of communication from management regarding anything, can be a very clique place to work at times. Great staff don't get acknowledged enough. 30% staff discount is an okayish offer.
Various Roles in Various London stores
on 23 November 2020
It all depends on who, what and where...
I worked in many hmvs. In both management and customer service capacities and I was luckily enough to meet some of the best people I've ever met in some of my roles. Unfortunately there's a flip side and, well, if you happen to end up with a manager who is a psychopathic sociopath then I fear for you. But hopefully you don't! hmv is peppered with wonderful people, exciting product and was always an ambitious company, looking to expand and optimise. Although my experience is from the pre-administration and subsequent takeover period so I'm not sure how the land lies now...
Sales Assistant in Plymouth
on 18 November 2020
Repetitive but fun
A typical day at HMV starts with an update on the individuals, store and company performance, then it's onto your tasks, could be on the tills or putting stock out. Management was hit and miss but you get that in any role but for all their faults they taught me some valuable lessons for roles like this. Workplace culture doesn't get much better than this, I've never worked in a job where I got on with everyone I worked with over the years, it's refreshing to be surrounded by people who love the same things that you do and I'll always be grateful for that, at HMV I can honestly say I've made some friends for life. The hardest part would be the customers, whilst most were lovely there were always some who it felt like it was their job to make you miserable or take out their frustrations on you. Most enjoyable part was the people I worked with. Overall whilst the tasks were repetitive, it was the people around me that kept me there so long.
Seasonal Sales Workforce in Blackpool, Lancashire
on 12 November 2020
Extremely fun workplace.
I worked as a Christmas Temp for the last few years and honestly loved every second. From the minute I walked through the doors, I felt welcomed and like I’d joined a family. Every person there is passionate about what they do and it shows. It can get hectic during the busy Christmas period but there is such camaraderie and dedication from the team, that it doesn’t matter as everyone pulls together. There are targets, mini incentives sometimes and regular team meetings and fun quizzes to keep everyone informed and motivated. You get fabulous discount on the products and work in a place filled with music, fun and passion. I enjoyed going to work every day and although you do work hard, it’s very rewarding and a lot of fun. Highly recommend.
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Interview insights

Insights from 104 Indeed users who have interviewed with HMV within the last 5 years.

Favourable experience
Interview is easy
Process takes about a day or two

Interview questions

My initial role was as a seasonal employee. Why do you want to work for HMV? What customer service experience do you have? Can you give an example of dealing with a difficult customer? What product are you most passionate about? Are you flexible for shift work? When can you start? I've had 3 internal interviews for roles above, senior sales & supervisor positions. You will need to know your store and if applied to another store their figures, department performances, how to improve the store layout, innovative ideas to drive morale and productivity, and how you have improved departments performances.

Shared on 17 January 2019

None-didn't have an interview

Shared on 12 November 2018

Hours. Pay. Uniform. Discount. Holiday entitlement.

Shared on 8 October 2018
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