Working at Holroyd Howe: 126 Holroyd Howe Reviews

Letdown from the start

Head Chef/Manager (Current Employee) - Bath - 18 October 2023

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What is the best part of working at the company?Hours Weekends off Paid monthly Online perksWhat is the most stressful part about working at the company?No communication Lack of trained staff Lack of staff full stop What is the work environment and culture like at the company?A highly stressed environment with elements of bullying What is a typical day like for you at the company?StressfulFar to much work for one person

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Official response from Holroyd Howe

3 November 2023

Good afternoon,Many thanks for taking the time to provide us with some important feedback. We are of course always concerned when a member of our team does not have a positive experience. We would always encourage anyone who does have concerns to report these to either their Line Manager/Operations Manager or the People Team. Holroyd Howe as soon as we are aware of any issues would manage these situations using the appropriate internal process and ensure a thorough investigation takes place. Any concerns that are raised are always investigated and managed to a conclusion.Therefore, I would encourage you to contact me at hr@holroydhowe.com and provide me with a number/email address and I will arrange for someone from our People Team to make contact to discuss your concerns in more detail.Kindest RegardsThe People Team

Has given me many skill sets and I have enjoyed working with them.

Front of House (Former Employee) - London - 29 November 2023

What is the best part of working at the company?Enjoyed working for them. Food is great, teams in most cases are great as is management.What is the most stressful part about working at the company?Working with time constraints due to demand.What is the work environment and culture like at the company?Everyone helps each other. Family feel.What is a typical day like for you at the company?Busy, different, interesting, learning

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Official response from Holroyd Howe

30 November 2023

Good Afternoon,Thank you for taking the time to leave your review, we are glad that you had a positive experience whilst working at Holroyd Howe.Best WishesThe People Team

HR and Payroll department a total disaster

Anonymous Employee (Former Employee) - London, Greater London - 28 November 2023

I should have a been a chef within the company but, instead, I was more like a general assistant. 80% of my duties were mostly focused to help on general tasks rather than cooking or paperwork stuff. The biggest issue in my experience has been to deal with Holroyd Howe HR and Payroll departments: very difficult to get in touch over the phone ( let's say impossible). They don't sort out important enquiries in a reasonable time or they messed up. Don't bother to contact them on Fridays cause they all work from home and if you need some urgent help it's completely pointless.

Pros

Average hours

Cons

Too many to mention

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Dreadful job

Kitchen Porter/Assistant (Former Employee) - Scarborough - 27 November 2023

Take my advice and STEER CLEAR. The job was dreadful, hard, dirty, and most of all completely draining. No one liked working there except the bakery chef, and even she was miserable.

Cons

Everything

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Bad place to work

Porter (Former Employee) - Chelmsford, Essex - 8 October 2023

Within a week of my starting at Holroyd Howe four established colleagues had already handed in their notice.All the promises I was told during my interview were quickly forgotten.You are constantly reminded how you are on the bottom rung of the ladder and deemed worthless. Management, and there are a of a lot of them, love to lord it about to the point where nobody knows who is in charge of whom.There is a lot of training to done online, hours of it, you will initially be told this will be done during working hours, this is a lie, nobody got to do it during working hours, everyone had to complete it at home and to a deadline, if it wasn't completed you got a threatening email promising further action.The food is lovely looking but out of date stock is still used, leftovers from earlier sittings are recycled.Staff are constantly stressed because of the demands put on them, overtime is expected rather than requested and weekend functions are compulsory even though they are not included in your hours.These are covered by basic pay level, not even overtime.Avoid working with these people

Pros

Free lunches

Cons

Everything else

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Official response from Holroyd Howe

3 November 2023

Good afternoon,Many thanks for taking the time to provide us with some important feedback. We are of course always concerned when a member of our team does not have a positive experience. We would always encourage anyone who does have concerns to report these to either their Line Manager/Operations Manager or the People Team. Holroyd Howe as soon as we are aware of any issues would manage these situations using the appropriate internal process and ensure a thorough investigation takes place. Any concerns that are raised are always investigated and managed to a conclusion.Therefore, I would encourage you to contact me at hr@holroydhowe.com and provide me with a number/email address and I will arrange for someone from our People Team to make contact to discuss your concerns in more detail.Kindest RegardsThe People Team

Stress and understaffed

Kitchen Cleaner (Current Employee) - Shrewsbury - 27 September 2023

Very busy days, mainly 12-9 shifts, lots of weekends. No staff as lots leave and change, and takes about 3 months before a new starter can start as DBS and interviews take forever.

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Official response from Holroyd Howe

3 November 2023

Good afternoon,Many thanks for taking the time to provide us with some important feedback. We are of course always concerned when a member of our team does not have a positive experience. We would always encourage anyone who does have concerns to report these to either their Line Manager/Operations Manager or the People Team. Holroyd Howe as soon as we are aware of any issues would manage these situations using the appropriate internal process and ensure a thorough investigation takes place. Any concerns that are raised are always investigated and managed to a conclusion.Therefore, I would encourage you to contact me at hr@holroydhowe.com and provide me with a number/email address and I will arrange for someone from our People Team to make contact to discuss your concerns in more detail.Kindest RegardsThe People Team

Could be great

General Manager (Current Employee) - Kent - 17 September 2023

Once systems are in place and understood could be outstanding. Lots of training available, online and in person. Great team to work with. Can be long hours.

Pros

Free meals

Cons

Short staffed

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Official response from Holroyd Howe

3 November 2023

Good Afternoon,Thank you for taking the time to leave your review, we are glad that you had a positive experience whilst working at Holroyd Howe.Best WishesThe People Team

Wouldn’t recommend

Catering Assistant (Current Employee) - Northamptonshire - 8 September 2023

Haven’t had a good experience working with Holroyd Howe.Shifts are extremely understaffed yet management don’t care nor do anything about it. End up working ridiculously hard and then going over time which is not guar to be paid for.Chasing up incorrect pay is an absolute nightmare.So worried about what the students think yet don’t care one bit about their staff in lower positions to themselves.

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Official response from Holroyd Howe

3 November 2023

Good afternoon,Many thanks for taking the time to provide us with some important feedback. We are of course always concerned when a member of our team does not have a positive experience. We would always encourage anyone who does have concerns to report these to either their Line Manager/Operations Manager or the People Team. Holroyd Howe as soon as we are aware of any issues would manage these situations using the appropriate internal process and ensure a thorough investigation takes place. Any concerns that are raised are always investigated and managed to a conclusion.Therefore, I would encourage you to contact me at hr@holroydhowe.com and provide me with a number/email address and I will arrange for someone from our People Team to make contact to discuss your concerns in more detail.Kindest RegardsThe People Team

Don’t go there.

Kitchen Assistant (Former Employee) - West Sussex - 30 August 2023

I’ve worked in catering for a lot of my life & this by far tops it. The overall management are just a joke, there’s no guidance what so ever. Fearful of the more ‘loudmouted’ workers, no discipline or boundaries.People allowed to just do what they want when they want, speak to you like trash.Expect a lot of you within a short frame of time.

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Official response from Holroyd Howe

3 November 2023

Good afternoon,Many thanks for taking the time to provide us with some important feedback. We are of course always concerned when a member of our team does not have a positive experience. We would always encourage anyone who does have concerns to report these to either their Line Manager/Operations Manager or the People Team. Holroyd Howe as soon as we are aware of any issues would manage these situations using the appropriate internal process and ensure a thorough investigation takes place. Any concerns that are raised are always investigated and managed to a conclusion.Therefore, I would encourage you to contact me at hr@holroydhowe.com and provide me with a number/email address and I will arrange for someone from our People Team to make contact to discuss your concerns in more detail.Kindest RegardsThe People Team

Very bad.

Executive Chef Manager (Former Employee) - Cambridge, Cambridgeshire - 20 August 2023

What is the best part of working at the company?This company has no working culture. They use their workers as slaves. They fill the companies they work for with lies, promising things they can't keep.What is the most stressful part about working at the company?Working double hours due to lack of staff and not getting paid for the extra hours.What is the work environment and culture like at the company?Like I said they don't have any culture. What is a typical day like for you at the company?Work as an animal and after that nobody said at least thanks to you.

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Official response from Holroyd Howe

3 November 2023

Good afternoon,Many thanks for taking the time to provide us with some important feedback. We are of course always concerned when a member of our team does not have a positive experience. We would always encourage anyone who does have concerns to report these to either their Line Manager/Operations Manager or the People Team. Holroyd Howe as soon as we are aware of any issues would manage these situations using the appropriate internal process and ensure a thorough investigation takes place. Any concerns that are raised are always investigated and managed to a conclusion.Therefore, I would encourage you to contact me at hr@holroydhowe.com and provide me with a number/email address and I will arrange for someone from our People Team to make contact to discuss your concerns in more detail.Kindest RegardsThe People Team

Ok

Chef (Current Employee) - London, Greater London - 6 August 2023

Nice work lovely people never been .always buying new things and never getting used again but always happy with what they have done and what they’ve achieved and how much you can achieve with it

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Official response from Holroyd Howe

3 November 2023

Good Afternoon,Thank you for taking the time to leave your review, we are glad that you had a positive experience whilst working at Holroyd Howe.Best WishesThe People Team

supportive

catering assistant (Former Employee) - West Sussex - 9 July 2023

A very collaborative environment where everyone chipped in and got their hands dirty. There was a large emphasis placed on ensuring everyone was well trained and safe which makes you feel valued and cared about as an employee.

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There Great!

Catering Manager (Current Employee) - Devon - 5 July 2023

It has been great working for Holroyd Howe!I can honestly say that the senior management has been very supportive and engaged. They do care and have great training, both in house and enrollment on apprenticeships. Food is freshly cooked each day!

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Don’t work

Commis Chef (Current Employee) - Cambridge - 13 June 2023

Not good company no bonus no appreciationWork for nothing , they care more about the company then the staff , less staff more stress poor management and poor food quality

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Disappointed

Sous Chef (Former Employee) - Newbury - 25 May 2023

I worked for the company for just short of two years, I expressed to learn book work and to develop within the company, I helped out on many occasions when short staffed and stepped up when senior personnel were absent, but the communication disappeared, no involvement with menu planning, no communication with up coming events and stopped from cooking, just ended being a prep chef / washer up.I felt let down and demoralised, so felt I had to leave for my mental health.When I handed in my notice, didn’t seem interested, never informed the client,

Pros

Reasonable salary

Cons

No communication, no career progression, no support ( in the final months) ……..

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Great place to work

Director of Catering (Current Employee) - Cheltenham, Gloucestershire - 24 May 2023

Really love working for Holroyd Howe, not only is it a company that grows and invests in talent but it is a company that cares. Although there are challenges in the industry you feel supported by the wider network.

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Bullying work culture

General Assistant (Former Employee) - Canterbury - 21 May 2023

What is the best part of working at the company?The long holidays at term timeWhat is the most stressful part about working at the company?The bullying and the acceptance from middle and higher management What is the work environment and culture like at the company?Both were severely lacking not a good company to work for.What is a typical day like for you at the company?Long and stressful made worse by a small group of low vibrational staff members.

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Low staff

Senior CDP (Current Employee) - Dorking - 14 May 2023

Budgets are always tight and low on staff. Pay is not fair as every location gets paid differently and not fair on the work load done. Online training is to MUCH with the company sending training nearly every month which sometimes the subjects are pointless and you are expected to do it at YOUR OWN TIME!

Pros

Lunch, and holidays

Cons

Over worked and low staff

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Appalling

Management (Current Employee) - South East - 30 April 2023

Used to be a fantastic company to work for but changes at the top have ruined the ethos of the company. Senior team only interested in advancing their careers

Pros

Reasonable salary

Cons

Loyalty only works one way

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Lovely people, terrible managment

Kitchen Porter (Current Employee) - West Midlands - 24 April 2023

I love working with my colleagues but the guys at the big table have no interest in what we do in the front line. All they care about is reports and make us feel inferior

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Professional team and very good training

Hospitality Assistant (Current Employee) - Rutland - 24 April 2023

I have loved working for this Company. My first time in hospitality. I thought the online training was great. I could choose the hours I worked and we had discounts and the food was phenomenal. Such professionalism. I have learnt so much and feel part of a team. I love seeing all the food service ideas on instagram. I am a great believer in eating well presented healthy food.