Home Instead
Happiness score is 70 out of 100
3.6 out of 5 stars.
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Home Instead Careers and Employment

Work happiness

Scores based on about 171 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel their work has a clear sense of purpose?
Do people feel they often learn something at work?

About the company

  • CEO
    Leaders around the Globe
    approve of Leaders around the Globe's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    £730m to £4bn (GBP)
  • Industry
  • Link
    Home Instead website
Learn more


Browse jobs by category

Personal Care & Home Health

1,142 jobs


Salary estimated from 13.3K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 6.9K reviews and is evolving.



Elderly Client Care/Companionship in Dorset
on 28 April 2022
Good Company but not a long term option
I worked for Homeinstead for over 6months and whilst I loved the job and the clients the commitment in hours is crazy - you only got paid for appointment time so if i was out of the house for 15hours i will probably only be paid for 8-9 hours.
Care Professional in Leek, Staffordshire
on 18 May 2022
Supportive Office Team
The management team are experienced and supportive, always available to help with any issues no matter what they may be. The team make you feel like part of the family from day one.
Client consultant in Leek, Staffordshire
on 18 May 2022
Doing a career I enjoy with the benefit of a very supportive management team
I have worked at Home Instead for nearly 3 years and had previously had no care experience at all. From the interview process, the in house training and on the job support, I felt equipped to start my role as a care professional. Every day as a care professional is different but at the end of my shift I feel happy that I have helped my clients to keep as much of their independence as possible whilst staying in their own homes (most of them become like family). I have worked my way up the career ladder at Home Instead and am now a client consultant, however I still do care calls that help me to keep my hand in and also enable me to see what our care professionals are experiencing on a day to day basis.
Office staff in York, North Yorkshire
on 16 May 2022
Awful management
Expected to work extra hours for no pay. Management were awful to work for. Very high staff turnover all the time. Huge workloads but not enough time to complete the work.
Care Manager in Greenock & North Ayrshire
on 15 May 2022
After hearing how fantastic Home Instead was, I was so excited to take up my post as Care Manager starting off a new franchise. The excitement quickly went after the care manager training in Warrington which was nothing more than a waste of time as it took us 4 hours to travel there including having to stay overnight. Very poor content and no real purpose to the training. The challenges of working with an owner who doesn’t have a clue about care and spends most of the day writing on the whiteboard to then make a decision then change his mind multiple times was frustrating. This branch of Home Instead will likely never succeed due to the controlling nature of the owner which is a shame as it could be a good service if the price was reduced slightly. This company said it treats its staff well yet I seen differences in paying some care givers for training and again “changing his mind” about paying others. Definitely won’t be employer of choice.

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Questions and answers

People have asked 101 questions about working at Home Instead. See the answers, explore popular topics and discover unique insights from Home Instead employees.

See questions about:

  • Work from Home
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  • Working Hours
  • Benefits
  • Interviews
  • Hiring Process
  • Working Culture
  • Working Environment
  • Dress Code
  • Job Opportunities
  • Part Time Jobs
  • Hiring Age
  • Background Check
  • CEO
  • Work Life Balance

Interview insights

Insights from 764 Indeed users who have interviewed with Home Instead within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

Very simple. Why you want to work as caregiver (and why that company in particular), what qualities you will bring, then just practical questions about what hrs you want to work/when you want to work etc.

Shared on 26 August 2021

How many hours . Different rates of pay ie weekdays and weekends. What shifts.

Shared on 31 January 2019

Are you an alcoholic or drug taker.

Shared on 10 December 2017

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