The raye of pay sounds great and it keeps going up to get people in. But you have big gaps between calls which are usually at mealtimes. There is never often a run of calls so a lot of coming and going or waiting around. If its short staffed you are expected to cover and if you can't they can be funny with you because they are paying a higher rate. Hours very inconsistent depending on how many are off, if they have new starters so hours are taken off you to give to them and so on. Not the great job they convince you it is.
They promise guaranteed minimum number of hours and blocked hours. This is absolutely not true. You get work when they need you. Usually breakfast lunch and evening. Big gaps in between calls and hours go down when they take on new carers. No consistency or job security. They say these things to hook you in. You rarely get enough hours unless a load of people leave, then you're expected to work when they want you to regardless of your availailability. Only a good job if you need a top up wage.
People rarely.get the number of hours they would like. Often seem to be under. Take on new staff before packages so hours dip when there's a new intake.
not enought hours
Flexible or contracted hours
Very slow start, it can take months to really get established.
balanced and all scheduled around your availability
Anytime any day required
Very long as its live in one to one with a client
Whenever they want you to work, you will be expected to work. Days off, outside your agreed availability, late at night and early in the morning. There is no work/home life balance. You belong to the company