Home Instead
Home Instead Employee Review
Meh
Customer Service Advisor (Former Employee) - Katesbridge - 22 September 2023
Slow day to day work. Not really anything challenging to do. Customers are nice to talk to but that's about it to he honest. I would rate it a 5 out of 10
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Fulfilling, for not money oriented persons, be ready to experience rude comments/harassment cases but not on a daily basis
Care Assistant (a cyber security research project in care sector) (Current Employee) - Leicester - 27 November 2023
What is the best part of working at the company?Flexibility, training, friendly staff members and ManagersWhat is the most stressful part about working at the company?Irregular working hours despite your availability , late night shifts, underpaid mileage, low hourly pay, some gaps the way things are being administeredWhat is the work environment and culture like at the company?Generally great, there are events oriented for staff, however, I have experienced poor harassment handling case which is supporting the experience of other carersWhat is a typical day like for you at the company?Could be very fulfilling or a complete miss
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Ok place to work at
Carer (Current Employee) - Derbyshire - 25 November 2023
Friendships with colleagues are a lifeline, they listen and don’t judge. Pay rate ok, doesn’t change the more qualified you are, all levels are paid the same
Pros
None
Cons
Long days, rota changes at the drop of a hat with no warning
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Sounds excellent till you start, its then you realise nothing is what it should be
Professional (Current Employee) - cleveland - 19 November 2023
You cant get work and go for days with nothing then you might be lucky to get 1 hr shift, part time doesnt mean part time, it means full time staff get the jobs you get sick cover or odd 1 hour shift.I've learnt there is no one to trust, you cant contact them out hours via email, only whilst office hours are open you can contact them, but they cancel appointments where they know your reason for going in is to complain, so they say they are on sick, but send email from works email address, which is impossible to do, if you live in a different town to the office, So they Lie.You dont get money back when your supposed to.you get get rewarded like they say you dothen they stop your fuel allowance when its states you get 20p from the 45p the clint is charged per mile.I found nothing rewarding at all with company, the only reason Im staying is the clients i have a bond ing with and feel for them.
Pros
the elderly clients are so grateful and loving
Cons
No dbs money, no bonus, no fuel money. no reimbursements, no work.
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Ask a question about working or interviewing at Home Instead. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.5 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job security/advancement
3.4 out of 5 stars for Management
3.5 out of 5 stars for Culture
Questions about Home Instead
- How are the working hours at Home Instead?32 people answered
- How does someone get hired at Home Instead - Leek Moorands? What are the steps along the way?Answered by Home Instead
- How often do you get a pay rise at Home Instead?20 people answered
- What is Home Instead holiday leave policy? How many holiday leave days do you get per year?19 people answered
- What is the promotion process like at Home Instead?18 people answered
- What is a typical day like for you at the company?15 people answered
- How is feedback from management delivered at Home Instead?15 people answered
- What is the interview process like at Home Instead?15 people answered
- If you were to leave Home Instead, what would be the reason?14 people answered
- On average, how many hours do you work a day at Home Instead?13 people answered