Work wellbeing score is 75 out of 100
3.6 out of 5 stars.
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Home Instead

Home Instead Employee Review

Busy, fun, stressful, unappreciated, lack of support.

What is the best part of working at the company?The job itself, my role was varied and lovely. I loved the industry. What is the most stressful part about working at the company?The owners and expectations. You are asked to do a lot of work for no recognition, appreciation or monetary compensation. What is the work environment and culture like at the company?Not great, the owners care about money only and have no empathy and compassion for their staff. (Franchise Godalming and Guildford and Woking).
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Good support for workers

The training was well conducted. Although I only had one service user, the support from the management was excellent. In the end I was only working a couple of hours per week so it wasn't worth it for me to carry on in that position.
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I’ve been a care pro with home instead for almost three months now. I was a nurse and mental health practitioner for many years previously. I wish so much that I’d made the shift to this work sooner. It’s really revitalised my work life. The management and office team are incredible. Supportive and so welcoming. I can’t fault them. As I come to know my clients more, my love of this work just grows. The money is not great, but that’s care work in general. I’d love to see it recognised and rewarded more financially within our culture. But, that’s a long game. For now, I love my job and the people I meet, both clients and colleagues, really do make this a very enriching experience.


Wonderful people


Poorly paid
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Very happy to work here

Lovely clients and an rewarding role. we have enough time to care for clients and I feel very well looked after. The training is very good too and advanced but interesting and interactive and very regular. Lots of training.
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Overall rating

Based on 8,608 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job security/advancement
3.4 out of 5 stars for Management
3.5 out of 5 stars for Culture

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