Average salary
£886 per week37%
Above national average
Average £886
Low £400
High £1,400
Salary estimated from 7 employees, users, and past and present job advertisements on Indeed in the past 36 months.
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Reviews for Caregiver at Home Support Matters
Hard work pays off
Carer (Current Employee) - Lowestoft, Suffolk - 27 September 2022
Office team - pretty good always seem busy but willing to listen and assist were possibleCarers - 90 % hard working, caring and reliable Always willing to upskill members of the team. My coordinator in Lowestoft always seems to listen and solves my problems, if he cant then will point me in the right direction.
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Excellent company to work for
Enhanced home support carer (Former Employee) - Beccles - 21 October 2021
Before I started working for this company I had worked for a couple off others and I do not receive the support that this company gave. I cannot thank them enough for all there support they provided while I was employed by them they listen to there staff and engage with them. They provide all the necessary training and more. The Pay is realy good compared to other company’s. I honestly cannot fault the office team or management everyone was exceptionally supportive. Highly recommend this company for anyone who is looking for a career in health and social care or would like to change care companys.
Pros
Exceptional support from all office staff, great pay, Cannot say a bad word about them
Cons
None
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The job itself is great, shame the office are incompetent!
Carer (Former Employee) - Beccles, Suffolk - 24 February 2021
I've worked several years for this company. Management and the office are a complete sham. I've had numerous dreadful mistakes made by people that have no idea what they are doing. They only care about covering calls at the end of the day. It's always short staffed and has a high turnover, that should tell you everything you need to know.Payroll are CONSTANTLY getting it wrong. I've been left struggling on £300 for the month, when I should've got £1500! They don't admit they have made mistakes, they are often rude! So many nice carers and other members of staff have quit due to burnout and the toxic environment. They constantly promise extra pay for helping out, and it's NEVER paid. I also haven't been paid extra when working the entire seasonal period. Mileage allowance is rubbish, and you travel a heck of a lot of miles. Training is dull, mostly done via e-learning.Avoid, avoid, avoid!
Pros
More secure than most
Cons
Office is dreadful, pay errors, rudeness, bad mileage, high staff turnover
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