HomeServe Careers and Employment

Work wellbeing

Results based on 47 responses to Indeed's work wellbeing survey.

Work wellbeing score is Below average, 64 out of 100

Happiness

How enjoyable people find their day-to-day life at work

Below average

Stress-free

How manageable people find their work stress

Below average

Purpose

How meaningful people find their work

Below average

Satisfaction

How content people feel with the way things are at work

Average

About the company

CEO
Tom Rusin
66%
approve of Tom Rusin's performance

Founded
2003
Company size
1,001 to 5,000
Revenue
£75m to £365m (GBP)
Industry
General Repair & Maintenance
Headquarters
Norwalk, CT
Link
HomeServe website

HomeServe USA is a leading provider of home repair solutions serving over 4.5 million customers across the U.S. and Canada under the HomeServe, Service Line Warranties of America (SLWA) and Service Line Warranties of Canada (SLWC) names. Since 2003, HomeServe has been protecting homeowners against the expense and inconvenience of water, sewer, electrical, HVAC and other home repair emergencies by providing affordable repair coverage and quality local service. As an A+ rated Better Business Bureau Accredited Business, HomeServe is dedicated to being a customer-focused company supplying best-in-class repair plans and other services to consumers directly and through over 1,000 leading municipal, utility and association partners.

For more information about HomeServe, a 2020 a Great Place To Work Certified employer, you can also visit www.homeserve.com.

We offer an exciting array of opportunities for career-minded people with an entrepreneurial spirit. Our company has a collaborative, professional and fun atmosphere. We are dedicated to growing our business to be the largest single provider of emergency HVAC, plumbing and electrical repair services in North America while focusing on our mission: to free our customers from the worry and inconvenience of home emergencies and repairs.

Benefits:

Competitive salaries

Excellent medical, dental and vision benefits

401(K) plan with competitive company match

Career development and advancement opportunities

Relaxed work attire - everyone can wear jeans!

Friendly, open and team-oriented work atmosphere

Tuition reimbursement

Learn more

Explore HomeServe

HomeServe USA

231 reviews

HomeServe UK

433 reviews

Salaries

Salary estimated from 290 employees, users, and past and present job advertisements on Indeed.

Popular roles

Installation & Maintenance

Electrician

£32,241 per year

16 salaries reported

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Rating overview

Rating is calculated based on 55 reviews and is evolving.

Explore reviews by category

Reviews

Call Centre Agent (& Self-Fix Guru) in Bulwell, Nottinghamshire

on 4 July 2023

Fun place to work, especially if you have no responsibilities and don't mind shifts

Good clear processes and a fairly simple job in whichever department you work for. lots of bubbly energetic people to talk to and socialise with and always someone to help if you're ever stuck.

repairs Service Engineer in Leicester, Leicestershire

on 15 October 2023

Good company lots of support

What is the best part of working at the company?They have a good system in place for parts and the office organise your work load so your left to get on with your workWhat is the most stressful part about working at the company?They do police you a lot but you are working on gasWhat is the work environment and culture like at the company?Very good helpful people friendly environment lots of...

Technical Claims Handler in Annesley, Nottinghamshire

on 15 September 2023

Great Company to work for

HomeServe was a fantastic company to work for. Treat the staff Well. Great atmosphere. Management were helpful . The Training program was excellent.

Customer Claims Advisor in Preston, Lancashire

on 12 April 2023

Not at all a productive place to work. No room to make things better or suggestions. If your face does not fit I suggest leave

What is the best part of working at the company?This is a joke of a company. Managers treat staff diabolical. I don't even understand how they have kept going as a company. What is the most stressful part about working at the company?Everything. All the abusive calls from customers.What is the work environment and culture like at the company?None existent. Very much of a company where its...

Plumber in Oxford, Oxfordshire

on 18 February 2023

Good place to work for

Overall I enjoyed my time at Home serve. Management were supportive and helpful. A little unorganised at times..Showed up for a shift and they had my rota wrong..or vice versa I was supposed to be at work but my rota said I was off. However work was good...office dispatchers were fair. Enjoyed it only left because The shift patterns didn't suit me.

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Questions and answers

People have asked 43 questions about working at HomeServe. See the answers, explore popular topics and discover unique insights from HomeServe employees.