Happiness score is 42 out of 100
3.3 out of 5 stars.
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HomeServe Careers and Employment

Work happiness

Scores based on about 33 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are achieving most of their goals at work?
Can people generally avoid feeling stressed at work?

About the company

  • CEO
    Tom Rusin
    approve of Tom Rusin's performance
  • Founded
  • Company size
    1,001 to 5,000
  • Revenue
    £75m to £365m (GBP)
  • Industry
    Personal Consumer Services
  • Headquarters
    601 Merritt 7 6th Floor ...
  • Link
    HomeServe website
Learn more

Explore HomeServe

HomeServe USA
215 reviews
HomeServe UK
400 reviews

Rating overview

Rating is calculated based on 44 reviews and is evolving.



Various Roles in Walsall, West Midlands
on 12 May 2022
Great for development and career advancements
Love the company values - great for personal development - some bias but this is from individuals, not the company - great benefits - flexible working options (currently hybrid working scheme in place)
CR Planning & Performance Executive in Walsall
on 28 February 2020
Great place to work with a vibrant culture.
Working here for 2 years and 8 months, the company does really value there customer base, always improving and looking to do the right thing for the customer and employee. Very friendly atmosphere, where from senior management to front line staff are included into the business focus and end of year results to feel more involved.
Warranty Sales / Customer Relations Executive in Walsall
on 16 May 2017
During the time I worked at Homeserve, it went through some difficult restructures due to FCA investigations. The people working there were fantastic and did everything they could to support their team members and the companies ethos. Unfortunately I ended my employment in a department which was no longer required under the companies restructuring, so was made redundant.
Administration/Customer Service (Temp) in Preston, ENG
on 19 October 2015
Fun Place to work at
I enjoyed my time at Homeserve everyday was a learning experience the staff were friendly and helpful. The breaks were well timed so the hours never felt too long and free coffee and tea was a plus I would recommend this company to anyone. Unfortunately due to circumstances I had to leave when my contract was up which did make this experience short-lived.

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Questions and answers

People have asked 38 questions about working at HomeServe. See the answers, explore popular topics and discover unique insights from HomeServe employees.

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  • Work from Home
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  • Working Hours
  • Benefits
  • Hiring Process
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  • Working Environment
  • CEO
  • Dress Code
  • Promotion
  • Background Check
  • Company Future
  • Part Time Jobs
  • Work Life Balance

Interview insights

Insights from 104 Indeed users who have interviewed with HomeServe within the last 5 years.

Average experience
Interview is average
Process takes about a day or two

Interview questions

Can't say unfortunately, been there too long and very different in my day!

Shared on 27 April 2018

Competency based questions

Shared on 4 October 2017

Centered around ethics

Shared on 6 September 2017

Common questions about HomeServe

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