HomeServe Furniture Repairs Ltd
Happiness score is 36 out of 100
2.0 out of 5 stars.
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HomeServe Furniture Repairs Ltd Employee Reviews for Technician

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Job Title
Technician3 reviews
Location
United Kingdom3 reviews

Ratings by category

2.2Pay & benefits

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Found 3 reviews matching the searchSee all 7 reviews

Poor wages for long hours

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No life outside of work as you never know what time you will be finishing. Expected to do a minimum of 8-9 calls a day as well as travelling between calls which are expected to be repaired first time when 70% of the time this is unrealistic. As well as being expected to reply to pointless emails all day, working when you get home from work as the run for the next day needs to be done. Expected to make sure parts are collected as they are delivered to your home when you are at work, which you are expected to store yourself at home ie cushion interiors and recliner mechanisms. And expected to repair mobility scooters with only a day's training, upholsterers expected to become cabinet repairers with a day's training training and cabinet experts expected to be able to carry out upholstery repairs with a day's training. Makes a mockery of the skilled trades that take years to master.A joke of a company, Avoid.

Pros

None

Cons

Everything
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Poor management

Management are very poor and you will have no life outside of work due to no travel times being added to your daily diary, so you are expected to travel on top of the minimum 8 calls per day
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Insights into HomeServe Furniture Repairs Ltd

Based on 11 survey responses
Areas for improvement
  • Sense of belonging
  • Feeling of personal appreciation
  • Energising work tasks

Too stressful

Too much is expected from their technicians, Long working hours are expected for less money that can be earned on a production line working less hours
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Overall rating

Based on 7 reviews

Ratings by category

1.5 out of 5 stars for Work/Life Balance
2.2 out of 5 stars for Salary/Benefits
2.2 out of 5 stars for Job security/advancement
1.6 out of 5 stars for Management
1.8 out of 5 stars for Culture

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