HomeServe UK
Happiness score is 37 out of 100
3.4 out of 5 stars.
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HomeServe UK Careers and Employment

Work happiness

Scores based on about 30 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel that they are paid fairly for their work?
Do people feel they are achieving most of their goals at work?

About the company

  • CEO
    John Kitzie
    approve of John Kitzie's performance
  • Company size
    1,001 to 5,000
  • Revenue
    £366m to £730m (GBP)
  • Industry
  • Link
    HomeServe UK website
Learn more


Browse jobs by category

Installation & Maintenance

44 jobs


Salary estimated from 1.7K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 386 reviews and is evolving.



Claims Advisor in Nottingham, Nottinghamshire
on 13 May 2022
Good place to work
Good place to work if you’re looking for something fast paced. Great management and coaching support to help you hit your targets. Always opportunity to advance internally also
Customer Service Advisor in Nottingham, Nottinghamshire
on 25 April 2022
Fun, if you’re in with the “in” crowd
The job itself is fine, albeit repetitive. Pay is fair for what you’re doing and there is plenty of progression to be made within the company. However, there is definitely a clique culture within the office. Managers often very unprofessional and gossip on the office floor.
Gas Repair Technician in Blackpool
on 22 March 2022
Stress full
Management seem very very on top regarding stats and Always pushing for unrealistic targets working on really old boilers it is not possible other than that working life balance is quite
Team Manager in Bulwell
on 6 March 2022
Great place to work
I have been at homeserve for just over 5years, I have seen the company change and grow for the better learning from previous errors and putting them right, me personally hasn’t had a bad experience with the company the managers have always been there to help when needed they’re very open and honest which I find is the best way to be, the company taken the plunge NOT to furlough any one during the pandemic and instead we went to working from home, and even still we had amazing support from the managers and senior managers. Hard work does pay off as I have been promoted to manager and been in the same position for 1 year now I would certainly recommend homeserve to my friends and family for a place to work I’ve been here for 5 years and hope to be here for many more years
Claims Advisor in Preston
on 2 March 2022
Good training, brilliant managers who really take care of hard working team members
I love working here, the calls can be quite intense and stressful but there is always someone close by willing to help. The training process is in-depth and after training you aren’t just left on your own the company has great opportunities to progress too

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Questions and answers

People have asked 22 questions about working at HomeServe UK. See the answers, explore popular topics and discover unique insights from HomeServe UK employees.

See questions about:

  • Work from Home
  • Interviews
  • Benefits
  • Working Environment
  • Working Hours
  • Dress Code
  • Salaries
  • Working Culture
  • Background Check
  • Company Future
  • Hiring Process
  • Part Time Jobs
  • Promotion
  • Work Life Balance

Interview insights

Insights from 156 Indeed users who have interviewed with HomeServe UK within the last 5 years.

Average experience
Interview is average
Process takes about a week

Interview questions

Where I had worked before

Shared on 27 January 2022

Job specific

Shared on 17 June 2021

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