Work wellbeing score is 64 out of 100
3.3 out of 5 stars.
Write a review

HomeServe Employee Reviews

Review this company
Job Title
United Kingdom8 reviews

Ratings by category

3.2Work-life balance

Search reviews

Sort by

Found 8 reviews matching the searchSee all 55 reviews

Fun place to work, especially if you have no responsibilities and don't mind shifts

Indeed featured review

The most useful review selected by Indeed
Good clear processes and a fairly simple job in whichever department you work for. lots of bubbly energetic people to talk to and socialise with and always someone to help if you're ever stuck.


relatively stress free as you leave work at the door


unless you're a mum, you're not likely to get 9 to 5 hours.
Was this review helpful?

Good company lots of support

What is the best part of working at the company?They have a good system in place for parts and the office organise your work load so your left to get on with your workWhat is the most stressful part about working at the company?They do police you a lot but you are working on gasWhat is the work environment and culture like at the company?Very good helpful people friendly environment lots of team meetings so you always know what’s happening with the company What is a typical day like for you at the company?Normally about 4-5 jobs these are repairs might be more if servicing
Was this review helpful?

Great Company to work for

HomeServe was a fantastic company to work for. Treat the staff Well. Great atmosphere. Management were helpful . The Training program was excellent.
Was this review helpful?

Not at all a productive place to work. No room to make things better or suggestions. If your face does not fit I suggest leave

What is the best part of working at the company?This is a joke of a company. Managers treat staff diabolical. I don't even understand how they have kept going as a company. What is the most stressful part about working at the company?Everything. All the abusive calls from customers.What is the work environment and culture like at the company?None existent. Very much of a company where its one rule for one and one rule for another.What is a typical day like for you at the company?Mentally draining and just pure exhausted.
Was this review helpful?

Good place to work for

Overall I enjoyed my time at Home serve. Management were supportive and helpful. A little unorganised at times..Showed up for a shift and they had my rota wrong..or vice versa I was supposed to be at work but my rota said I was off. However work was dispatchers were fair. Enjoyed it only left because The shift patterns didn't suit me.


Good pay management supportive friendly place.


Short patterns and unsociable hours.
Was this review helpful?

Insights into HomeServe

Based on 41 survey responses
What people like
  • Ability to meet personal goals
Areas for improvement
  • Time and location flexibility
  • Energising work tasks
  • Trust in colleagues

Great place to work with a vibrant culture.

Working here for 2 years and 8 months, the company does really value there customer base, always improving and looking to do the right thing for the customer and employee. Very friendly atmosphere, where from senior management to front line staff are included into the business focus and end of year results to feel more involved.
Was this review helpful?


During the time I worked at Homeserve, it went through some difficult restructures due to FCA investigations. The people working there were fantastic and did everything they could to support their team members and the companies ethos. Unfortunately I ended my employment in a department which was no longer required under the companies restructuring, so was made redundant.


Good canteen, Staff incentives and company ethos
Was this review helpful?

Fun Place to work at

I enjoyed my time at Homeserve everyday was a learning experience the staff were friendly and helpful. The breaks were well timed so the hours never felt too long and free coffee and tea was a plus I would recommend this company to anyone. Unfortunately due to circumstances I had to leave when my contract was up which did make this experience short-lived.


Free coffee, tea etc.


Was this review helpful?

Rate your recent company

Share your experience to help others

Want to know more about working here?

Ask a question about working or interviewing at HomeServe. Our community is ready to answer.Ask a Question

Overall rating

Based on 55 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
2.8 out of 5 stars for Job security/advancement
3.0 out of 5 stars for Management
3.2 out of 5 stars for Culture

Compare HomeServe with

  • Companies
  • HomeServe
  • Employee reviews