Housing 21
Happiness score is 56 out of 100
3.0 out of 5 stars.
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Housing 21 Careers and Employment

Work happiness

Scores based on about 74 responses to Indeed's survey on work happiness
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About the company

  • Founded
  • Company size
    5,001 to 10,000
  • Revenue
    £75m to £365m (GBP)
  • Headquarters
  • Link
    Housing 21 website
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Personal Care & Home Health

23 jobs


Salary estimated from 6.4K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 214 reviews and is evolving.



Assistant Court Manager in Bishops Stortford, Hertfordshire
on 8 August 2022
Very supportive colleagues and senior management
Having local and head office management support is a great asset. Only downside from my perspective was that the position was becoming more computer focused. I enjoyed interacting with residents, sorting out issues in their homes, carrying out minor repairs, I was regarded by my colleagues and local management as a Social Manager.
Support Worker in Ipswich, Suffolk
on 4 August 2022
If you expect A life out of work this isn’t the place for you
Unnotified shift changes management doesn’t communicate with tenants which leaves them distraught and angry. If you have any issues and take them to the manager the manager says leave it with me and claims that something will be sorted however no action is ever taken. Pay-role staff mess up pay quite often. Constantly phoned and texted to pick up extra shifts even if it’s only 1-2 hours after you’ve finished a night shift. The colleagues are very supportive and great to work with. The tenants are also great and very appreciative of the care provided. The pay is of a higher rate then other care homes in the area
Health Care Assistant in Rugby
on 3 July 2022
Nice place to work
Nice collegues, sometimes a confusing rota. Some managers are not that nice, but mostly nice. Depends on if you get lucky I guess. Quite a emotionally draining job,but you can get help if needed. Managers look after staff quite well. Pay always on time.Quite an active job, helps you stay fit. Overall a nice place to work. Would recommend for people who like to interact with others (elderly people).
Regional Operations Manager in South West
on 1 June 2022
Excellent employer
Been here over a decade with regular opportunities to progress. The current leadership is the best there's been, care about the staff and residents, want to do the right thing
Performance Officer in Birmingham, West Midlands
on 31 May 2022
Good professional development and career progression
I started as a temp employee doing maternity cover. I loved the H21 ethos and was keen to stay. Even as a temp, my manager still made me feel valued and offered me plenty of development opportunities. I am now 2 months into in a different, higher paying permanent position and eager to continue to progress.

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Questions and answers

People have asked 31 questions about working at Housing 21. See the answers, explore popular topics and discover unique insights from Housing 21 employees.

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  • Work from Home

Interview insights

Insights from 250 Indeed users who have interviewed with Housing 21 within the last 5 years.

Average experience
Interview is average
Process takes about a day or two

Interview questions

Difficult to remember, Role of Court Manager Promoting thecassociation Health and safety on court Equality and diversity issues Training of staff

Shared on 7 December 2018

What are your strengts and weaknesses

Shared on 6 February 2018

What is your availability and when can you start

Shared on 15 March 2017

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