Hoyer
Happiness score is 40 out of 100
2.2 out of 5 stars.
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Hoyer Employee Reviews

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United Kingdom57 reviews

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2.1Work-life balance

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drivercontracttrainingmoneyshifthourlongpay

always stressed about job times far to tight and always problems

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hoyer teaches health and safety but dosnt practice it ,managers always blame drivers for every little thing,job times are rediculous and they cause drivers to rush and cut corners,meal breaks not paid ,

Pros

nil

Cons

undercutting pay within this industry
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Great employer...if you work at the right location

Procedurally-driven position. Procedure is everything, and with good reason.Daily work is handled by planners and call centre operatives at head office. The quality of these people and their work varies. Mostly, it's fine, but when it's not, it's really not.Local management is excellent, a haven of humanity, when ultimately we're all just numbers in a large, multi-national company.
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Insights into Hoyer

Based on 18 survey responses
Areas for improvement
  • Support from manager
  • Trust in colleagues
  • Sense of belonging

Low pay, bad shift patterns

No work/life balance. Pay is low for the responsibility that is required, compared to what the industry used to be 10 years ago. Logistics companies like Hoyer are in a race to the bottom in the sole purpose of gaining contracts.
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Probation Completed

The biggest problem I had initially with Hoyer was getting payed correctly, mainly due to a new PayRoll system implemented-called iTrent.Plus the fact that I am part time which is a new contract.The Depot Manager and Secretary are great, but their hands are tied as regards communication with head office and it takes so long to sort everything out!!!Saying that, I've been there 7 months now and have settled into the job very well. It's really enjoyable and the salary is competitive.Just a pity there is a big dividing line in both of terms of contract and salary between the Core Drivers (Long Termers) and White Fleet (New Employees)

Pros

Lots

Cons

Non
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Nice place to work.the job is what u make it.

I'm on chemilog (red fleet) I find my job relatively straight Ford & stress free.the planners and management are nice & friendly & help the best they can when u need a favour, early finish, shift swap etc. The pay is ok for what I do considering I'm a day man.
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Unprofessional behaviour, don't recommend

Shift pattern is a week days and next nights, I don't consider the money to be good enough for this shift, you're not paid more weekends or holidays, other driver's get paid more than new starters, training isn't professionally organised and the trainer was disrespectful and shouted at me.

Pros

Some good units

Cons

Long hour's, not good pay for work requirements, unprofessional behaviour of some staff
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Hard work and run by idiots

The job is easy but the management and planners are a joke, they have no clue in what they are doing, it’s a shame really as the job could be one of the best in the UK, Hoyer need to realise there is other jobs out there with less responsibility for more money.

Pros

Discount fuel card.

Cons

Long hours planning is a joke shift pattern is not for a family man.
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Can make good money

If u keep ur head down and get on with it . U can make good money. The people that slate the company are they guy's that never got the job or the guy's that have only ever done it and would change there mind if they did . Get out in the real world 🌎 and see driver's on minimum wage

Pros

Plenty time off or u can do plenty overt

Cons

Isn't any tbh
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Steer clear!

Shocking place to work as a driver. Bullying managers who offer absolutely no back up but seek to pick fault with you.Performance related pay that is barely legal ( only because of a daily guarantee) which encourages you to take short cuts and bend rules.The only thing I'd recommend this company for is it's training, get that , then get out!

Pros

Initial tanker training.

Cons

Pay and conditions. Bad managers.
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Fuel tanker driver

Don't pay overtime on time you have to wait months for it . Don't give you enough time to do a good job . All drivers have had enough . As no work ethic in place . Drop loads as you won't get overtime if you go over alloted time . . Needs to sort this problem then it would keep drivers and the work would get done so simple really

Pros

Nice trucks

Cons

Funny shifts. Loads not enough time to do . Pay
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Tanker company run by kids with degrees

Long, unsociable hours on the lowest paid contract in the company, despite being the most lucrative for the company.You are constantly driving tired because of the silly start times.The worst company I have worked for regarding communication between management, planners and drivers. Anyone who has worked for HOYER will know that it is run by management and planners who wouldn't know what a truck looked like if it ran them over in the street, but their degree in Law/Psychology/Media etc will help them step over everyone at the company to make it to the top to earn the big bonuses. Every driver is just a number. The wages every month are never correct, payroll department should be ashamed of themselves, especially after the CEO visited almost every depot in the country to personally apologise for the constant errors.A lot of money is spent on training drivers up for the job and then the LTM's try to find as many possible reasons to sack you as they can, constantly questioning what you are doing.Went into the job with a FULL ADR licence, upon renewal, was informed that they would only cover TWO classes and think myself lucky that it was the TWO and not the one needed for the job, with NO option to pay for the rest myself.Often told at the drop of a hat that you will be loading from the other depot, especially when there are product issues, so must always be prepared to be away from home, often for up to two weeks when the issues were really bad.The actual job in itself was pretty straight forward and repetitive, so pretty hard to make a mistake. But when all the - 

Pros

Training, weekend rate and Christmas time off on rest.

Cons

Terrible communication, poor management skills, dangerous hours.
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Job could be better

Whilst a lot of people don’t have good words to say about Hoyer I couldn’t complain. If they treated drivers like other firms it would be a good job. Minimum 8 hours needs to be increased to 10 or 11.15 in line with other tanker firms. Training is second to none. Management tends to be fresh out of university with no experience of transport industry.

Pros

Good training

Cons

Harsh disciplinary procedures
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Worst place I have ever worked

Over managed and under run hoyer management were very anti driver always making the driver a scapegoat for all that went wrong .Very poor not to be recommended

Pros

None
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Avoid even if your desperate

Hoyer. Hand Over Your Employee Rights. I have never seen so many people walk out of a job poor planning poor equipment although they have updated some fleet they are still underpowered and the tanks need replacement you will be overworked not paid correctly an the culture is of trying to sack you over any little thing yet they can’t keep drivers happy too many contracts with varying pay scales and believe me when I say they want a pound of flesh it’s an understatement.

Pros

There are absolutely none

Cons

Way too many to mention but be prepared if you take the plunge you will suffer and your family will
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Not a fun place.

Avoid this company, as soon as they take you on, they are looking for reasons to get rid of you. Management are terrible . Your just a number, they want it all there way. AVOID AVOID AVOID. Get ready to Hand Over Your Employment Rights!!

Pros

None

Cons

Hoyer
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A back stabbing environment,not a fun place to work.

A company that has little to no respect for its drivers,who are treated like second class citizens despite being pinnacle to the company.Drivers made to sign contracts meaning pay differentials are extreme across the regions,in some cases drivers doing the same job on the same petroleum contracts for pounds an hour difference.

Pros

Training if novice, but required to sign contract to repay £3000 upon leaving

Cons

no work life balance long hours
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Stresssful job, unsupportive management

Should be the perfect driving operating environment, governed by saftey and security regulations...... Ruined by Hoyers managent. Working to achieve the most rewarding of driving status, good pay, great conditions , something you can be proud of establiahing and maintaining, to excel and prove your able to do day in day out. Be trusted with a dangerous occupation, being in total control. Should be a wonderful work life balance. Hoyer excel in making a mess of managing people..... They care only about their profits and perceived reputation.

Pros

Wages, when they are correct

Cons

Stress, awkward working enviroent
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Terrible company

Hoyer need to stop talking down to the only professional people it employs the HGV drivers. They should be working alongside each other but with the managers they employ it will never happen. The managers are more interested in how good the look in front of top brass and not consentrating on over seeing the work correctly.

Pros

None

Cons

None
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Good Money. Poor culture.

Pushed to max your card out every day. Job routing is done by somebody with no clue about geography, or the traffic volumes of the SE. Accused of "refusing work" if you offer a reason why you'd be unable to make a delivery in a particular delivery window. Daily rest interrupted by the following days work coming through in your personal phone (usually between 18:00-19:00hrs)...which you're expected to check even though you might be starting your shift at midnight so would be sleeping when they send the work through. Money is great, but you'll have no time to enjoy it. No progression - it's driving after all.
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Not bad

Good informative training. Helpful colleagues and approachable line manager. Im new to the company but as yet i cannot fault them. Friendly atmosphere amongst drivers, planners and managers.
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Worst job ive had.

Pay is OK but don't expect any home life, with shift patterns and unachievable amount of work, you will be either at work or too tired to enjoy time off. If you are unable to complete work,due to traffic or truck failure, you will be spoken to like a criminal, when in all likelihood it was never achievable in the first place.

Pros

Money is ok, but not enough for the stress involved .

Cons

Treated like a criminal when you dont get the unachievable amount of work done, through no fault of your own, because the badly maintained trucks let you down. Pretend company is safety focus, but incentivize drives to cut corners and get the job done as quickly as possible.
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Overall rating

Based on 64 reviews

Ratings by category

2.1 out of 5 stars for Work/Life Balance
2.9 out of 5 stars for Salary/Benefits
2.2 out of 5 stars for Job security/advancement
1.9 out of 5 stars for Management
1.9 out of 5 stars for Culture

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