HUC Careers and Employment

Work wellbeing

Results based on 35 responses to Indeed's work wellbeing survey.

Work wellbeing score is Low, 61 out of 100

Happiness

How enjoyable people find their day-to-day life at work

Low

Purpose

How meaningful people find their work

Above average

Satisfaction

How content people feel with the way things are at work

Low

Stress-free

How manageable people find their work stress

Low

About the company

Company size
201 to 500
Industry
Healthcare
Headquarters
Welwyn Garden City
Link
HUC website

Our mission is to provide a local, clinically-led range of services, giving patients 24/7/365 urgent care access in an Out-of-Hospital environment. Putting the patient at the start and heart of our care.

Herts Urgent Care (HUC) provides accessible and high quality Integrated Urgent Healthcare services for the patients of Hertfordshire, West Essex, Cambridgeshire, Peterborough, Bedfordshire & Luton as well as GP Extended Access services in West Essex. We have been providing a cross county GP Out of Hours service since 2008; when patients are ill and their GP practice is closed, patients can phone the NHS 111 service provided by HUC to access medical advice, assessment and treatment. We also provide a range of other healthcare services to support patients and GPs, including running GP practices and urgent care centres.

HUC’s core business is to deliver highly responsive and effective integrated health care for patients with urgent but non-life threatening conditions. Our integrated 111 and Out of Hours GP service already has a multidisciplinary clinical workforce which we are building on the use of pharmacy services and enabling access to specialist mental health services, ensuring that one phone call means patients get the ‘right service, right place, first time’.

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Jobs

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Handler

7 jobs

Nurse Practitioner

6 jobs

Dental Assistant

4 jobs

Practice Nurse

4 jobs

Browse jobs by location

Taunton

8 jobs

Luton

7 jobs

St Albans

5 jobs

Barnstaple

3 jobs

Welwyn Garden City

3 jobs

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Salaries

Salary estimated from 1.6K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 53 reviews and is evolving.

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Reviews

Health Advisor in Bedford, Bedfordshire

on 12 September 2023

Friendly workplace

Under a lot of pressure with calls coming in every 20 seconds to signpost patients to the most appropriate service for their needs. Time goes quickly and you get job satisfaction from helping people. I’ve leant a lot at Huc and enjoy my role. Most of the managers are lovely some not so much. Be good if they actually picked up on what you do right rather then what you do wrong. Work culture is exce...

Health Advisor in Welwyn Garden City, Hertfordshire

on 29 August 2023

Fast, pace and productive

Working for HUC was great, you can work a little or as many hours you like they always need staff. But found it to be very cut throat as in the exam and assessment process. And I was not able to continue as I didn’t pass the Core module 2 even though I passed all the other exams and was taking calls for four months.

IUC Shift Manager in Welwyn Garden City, Hertfordshire

on 20 August 2023

Great Team working Environment

Great place to work. Continuous training, rewarding and satisfying. Genuine interest in wellbeing of staff. Busy call centre with high pressure, so not the place to work if easily stressed. Flexible with hours of working bit will want you to work more and more hours so need to be mindful of worklife balance.

Call Centre Agent in Welwyn Garden City, Hertfordshire

on 10 August 2023

Fast paced contact centre. Must be prepared to work hard. Urgent and non urgent calls 24-7. Managers are friendly and helpful. On-site break room with tea coffee ect. Pay is good evenings and weekends and bank holiday. Most people are very nice here.

NHS 111 Health Advisor in Bedford, Bedfordshire

on 8 August 2023

Good work ethics

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