3.8 out of 5 stars.
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HUC Pay & benefits reviews

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3.5Work-life balance
3.5Pay & benefits

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Found 7 reviews matching the searchSee all 39 reviews

Insights into HUC

Based on 4 survey responses
What people like
  • Fair pay for job
  • Ability to meet personal goals
  • Clear sense of purpose
Areas for improvement
  • Trust in colleagues
  • Energising work tasks
  • Support from manager
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Its ok can be stressful

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The most useful review selected by Indeed
The company is good but the drivers get treated like the lowest of the low. Responsability is high for drivers but isn't shown in respect of your commitment to the job , and only get minimum wage.


Helpingpeole in need


Long hours and low wadges.
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Probably one of the worst company to work for

Where to start? Managers are useless, unsupportive, rude. Work home life balance is non existent and they pay you then find ways to take money off your salary. It’s shocking how this company is still running. High staff turn over speaks for itself! Supervisors are clueless on the company policy so offer no help when you stuck on a call, higher management promise things and never deliver. Honestly stay away from this company if you can.


You can make good friends


Long hours, management, no support
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Great place to work. But be prepared to work hard.

I am currently employed at Bedford. The team and training are great. If you need flexibility as long as you choose the right contract this is the job for you. I do not think we are paid enough. Staff retention would improve if the salary reflected the hard work and training effort required. You need to be constantly on top of your job and can not make mistskes
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Very Challenging

The job itself is very hard at times, especially on weekends. The job has so much training constantly. There are some friendly colleagues and some that are not so friendly. The calls you take all audited and some are reviewed once a month which you must pass.




Long hours and short breaks
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Have to have a thick skin to work here, you consistently get shouted at by patients when they don’t get what they want. If you’re good management will work with you to offer you shifts that suit your lifestyle but you are expected to work a lot of extra hours over xmas and Easter. Lots of overtime availability if you want it. Not great benefits (sometimes feel like an employee number not a person) so high staff turnaround but some lovely people working there.
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Call centre

Good work environment excellent staff benefits shift work free parking free beverages good management great team effort good salary overtime available
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Great team feeling

Call centre based work In and outgoing calls Very good team effort Shift workwell managed Overtime available Free parking Free tea/coffee
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Overall rating


Based on 39 reviews

Ratings by category

3.5Work/Life Balance
3.5Job security/advancement

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