Good company. Good managers for the most part. Hours are good. Pay is fair, better than most in the area Biggest problem are the customers, feel they are entitled to absolutely anything

Pros

Decent wage

Cons

The customers

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Very very good team

Intern (Former Employee) - London, Greater London - 19 September 2022

I worked as an intern in the IDP team (predominantly Investment) and honestly I can’t thank them enough for showing me how nice work and your colleagues can be to work with.As stated, Investment was the team I was primarily based within and all levels of the team were great to work with. Very knowledgeable and professional. I thoroughly enjoyed my time and my only wish is that I helped enough during my time there.

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Insights into HYDE HOUSING ASSOCIATION

Based on 9 survey responses

What people like

Supportive environment
Inclusive work environment
Support from manager

Areas for improvement

Energising work tasks

top

Kitchen Porter (Former Employee) - Stow on the Wold - 28 March 2022

Nice place to work good payment shifts are okay as well, kitchen is the best . Nice people good chefs managment as well higly recommend. parking food brakes

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Responsive

Housing Management Officer (Former Employee) - Lewisham, Greater London - 4 October 2021

A good place to work. Would not hesitate to go back .Very friendly and receptive colleagues.Adequate resources to enable you to fulfil your role stress free.

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Fun workplace

Resident Services Administrator for Lettings (Former Employee) - Stockwell, Greater London - 27 July 2021

Good company friendly staff but you will work long hours during the week the pay for the job should be more substantial than it is when I was working there

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Awful place to work.

Income Processing officer (Former Employee) - Lewisham, Greater London - 28 January 2021

I worked for this company for over 12 years and the work environment as got worst each year since I started. When I first started you got acknowledged for your hard work, but that vanished over the years and was replaced with constant stress and punishment (didn't matter how hard you worked). Morale is really bad in most departments due to unsupportive management. Before I left I wasn't allowed to even ask questions or look for progression. The fact is if you end up in the wrong team, in the wrong location like I did, you won't be able to progess at all. As my manager (who worked at the other end of the country) said its a dead-end job and if you don't like it leave. If you ask questions, speak up or try to improve things they will make your life extremely stressful to the point that you will become ill and be managed out. They always make loads of promises that they don't keep.

Pros

None

Cons

Work place bullying caused by unsupportive management.

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So nice I did it twice

Home Ownership Officer and Repairs Administrator (Former Employee) - London Bridge and Lewisham - 13 September 2020

I have work for Hyde on 2 separate occasions. Hyde is an excellent company to work for. The salaries are a little low but the benefits are second to none. Would gladly work there again.

Pros

Excellent benefits, opportunities to progress

Cons

Low pay scales

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New CEO means change

Surveyor (Current Employee) - London, Greater London - 29 June 2020

New directors weekly with little ideas and no experience in social housing, little experience means massive changes for all and no idea of implementing this change.

Pros

The weekends

Cons

Management

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Easy life - boring work

Gas Engineer (Former Employee) - Southampton, Hampshire - 15 March 2020

Easy work for social housing gig. Started to implement trackers heavily when I left . On call is a joke, it looks okay when they talk about figures but poor allowance for travelling and it averages out as £7.50/hr. they use Buildbase to deliver all of their materials across the south coast - look forward to lengthy waits and when it finally turns up the wrong gear has been sent to you. Actively encouranged to not use initiative to find parts elsewhere

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Data processing. Updating information about clients on housing list

Customer Service Advisor (Former Employee) - lewisham HIgh Street - 10 November 2019

Temporary job approximately one (1) month. Data recovery updating details of the existing tenant on books. Nothing memorable about this job. It was a time-filler. Best description. Boring.Did not acquire any new skills. Would do it again Am retired and working when available to supplement my small pension.

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Below average

Plumber/Gas Engineer (Current Employee) - Chichester - 17 September 2019

Zero progression, salary capped trades staff , no incentives, very poor management , office vs trades staff culture. Negative view on trades and staff no rewards for good work or high performance,

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Enjoyable environment where learning and progression are encouraged.

Administrator / Secretary (Former Employee) - Corporate Office, London - 26 November 2018

An enjoyable place to work, with a focus on growing your skills and career progression. A very active workplace where I exhibited varied skills daily. Management encourages growth and provides secondment opportunities along with internal and external learning to assist building skills as well as learning new skills. The hardest part of the job was also the most enjoyable part: the variety of work on a daily basis. in my position, I assisted in project management, created reports, paid invoices and created purchase orders, updated records, stored documentation, assisted in meetings, and worked alongside internal and external stakeholders daily. The only constant was that all these jobs executed exclusively for South London and Kent areas.

Pros

Fast paced and varied work along with development of skills are actively encouraged.

Cons

High turnover at management levels made for instability.

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Nightmare contract

Application Trainer (Former Employee) - London, Greater London - 4 November 2018

A typical day was hectic and although I learnt a lot in the time i was there about housing. The Management there used intimidation methods to get work completed and threats. The hard part of the day was working with a manager who had clearly been there a long time but was clueless. She used threatening behaviour to pressurzed you to complete tasks, for example, she said once "if you do not learn this quickly and by the end of the week I will replace you". Pretty horriffic given you were working as a contractor.

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Good

Finance Assistant (Former Employee) - Canary Wharf - 9 August 2018

Working in a city such as London you would expect a serious environment however, the company ensured that all workers were satisfied with job parties, casual days etc

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working in fear

Housing Officer (Former Employee) - Kings Hill, Kent - 19 May 2018

Enjoyed my job but I experienced harassment and bullying/physical abuse and nothing was done. I worked very long hours to meet KPI's but overtime is not paid. if your face does not fit management force you to leave.

Pros

good benefits

Cons

bullying from the housing staffs and management

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Fun workplace

Customer Services Officer (Former Employee) - Lewisham, Greater London - 6 April 2018

I wasn’t here for very long, but it was a good experience working with so many people from varying backgrounds. I also had a very good manager who was able to suppport me from the start

Pros

Good work colleague

Cons

Poor pay

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Working as a Housing Officer

Housing Officer (Former Employee) - Sussex - 28 February 2018

I worked for Hyde as a Housing Officer and enjoyed the varied work. I enjoy resolving problems and having complex issues to attend to. As with most organisation the work loads increased and for me created a feeling of fire fighting and being reactive, not preventive.

Pros

Wage and Benefits

Cons

Too big an organisation and inept, self promoting top management

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Good stepping stone company

1st Line Support Analyst (Former Employee) - London - 11 February 2018

A good company where you can learn and gain exposure if you're willing to work hard. Good working hours and staff members are always willing to assist with queries.

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Great Job

Caretaker/Maintenance (Current Employee) - Brighton - 21 November 2017

i enjoy my work with Hyde as most of my job is to liaise with the tenants and help them with any concerns they might have I am backed up with a good Line Management which means I can carry out my job with confidence and assure the tenants that any repairs ect will be resolved.

Pros

I work with a great team

Cons

my budget seems to small

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A good place to work.

Property Services Surveyor (Former Employee) - Stockwel, London SW9 - 3 August 2017

The majority of the staff are good at their job, committed, with a professional approach to their work. The management are well in touch with their teams and maintain feedback through regularly held Team Meetings.

Pros

Free Health Cover; Good Pension.

Cons

Some Contractors 'let the side down.'

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very busy workplace

Financial Assistant/Help Desk Receptionist (Former Employee) - Greater London - 14 July 2017

It is good to get work experience here most of the staff are friendly but they do suffer from not having enough staff available so sometimes you had to work between 2 branches.

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