IHG Hotels & Resorts
Happiness score is 63 out of 100
4.1 out of 5 stars.
Write a review

IHG Hotels & Resorts Careers and Employment

Work happiness

Scores based on about 44 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are appreciated as a person at work?
Do people feel they have the time and location flexibility they need?

About the company

  • CEO
    Keith Barr
    approve of Keith Barr's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    £730m to £4bn (GBP)
  • Industry
    Hotel & Travel Accommodation
  • Headquarters
    InterContinental Hotels G...
  • Link
    IHG Hotels & Resorts website
Learn more


Browse jobs by category

Food Preparation & Service

57 jobs


Salary estimated from 511 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 3.6K reviews and is evolving.



Operations Manager in Denham, Buckinghamshire
on 1 September 2022
Great brand to be a part of!
voco hotels is a great brand to be a part of! The brand represents an unstuffy, thoughtful and charming nature. It cares about its people and there are opportunities to grow and develop your career if you want to!
Night Auditor/ receptionist/Duty Manager f and b supervisor in Basingstoke
on 2 September 2022
Terrible working conditions
Face paced long hours and poor pay. Management hardly there no support at busy events undervalued staff high turnover of staff because of this . You have smallBreaks and the food is terrible leftovers for staff. Health and safety are not followed if any auditor is due. Dirty hotel .
Barista in Edinburgh City, City of Edinburgh
on 23 July 2022
A hellish place to work.
The only positive thing I can say about being a barista at IHG Edinburgh was that the pay was good and most of the team are lovely, other than that my experience was terrible. To start the coffee shop is always last on the priority list when it comes to care from management, therefore it was always left understaffed, understocked and often completely closed for no reason other than they needed extra staff elsewhere, so only apply for this job if you are happy to feel unappreciated, undervalued and not cared for. Also anytime I brought up my feelings about this to my supervisor it was met with criticisms of my work, being told that the problems stemmed from me and my colleagues “not working hard enough”.I never once heard any positive feedback about my work, even though it often felt I was leading the team as the supervisor was pretty much always elsewhere, my colleagues and I were almost exclusively negatively and condescendingly criticised and our ideas for the coffee shop ignored.I also tried to seek out opportunity to learn and grow by speaking to the manager about wanting to learn more about a supervisor position as I felt like I was qualified and would do a great job, however this was also ignored.I would absolutely not recommend this job to anyone, in my entire working life I’ve never worked somewhere ran so poorly with such little care, effort or support from supervisors and managers. When I first started I was enthusiastic, willing to learn and overall happy to be there and 9 months later I was extremely stressed, frustrated and hated being there.
Housekeeper in York
on 17 June 2022
Salary reasonable, lower rate group hotel benefits, provide meal on shift, but every month payslip not clear, management no reply email.
Busiest in high seasons.Everyday is competitive day.Short staff, agencies come to help.Staff lunch not deliciousWork in independent Normally, no day off on weekend.
Kitchen Manager in Ipswich
on 30 May 2022
Great staff shame about the serious lack of management
As above the staff are great, and work incredibly hard, it's a real shame they are terribly over worked due to poor higher management, I worked at one of the few sites that has an onsite area manager and a hotel manager neither of which were actually interested in making any improvements, 200 plus people in house and you'll be lucky if they let you have 1 chef and a potwash in the kitchen,

What would you say about your employer?

Help fellow jobseekers by sharing your unique experience.

Questions and answers

People have asked 27 questions about working at IHG Hotels & Resorts. See the answers, explore popular topics and discover unique insights from IHG Hotels & Resorts employees.

See questions about:

  • Interviews
  • Working Hours
  • Benefits
  • Working Culture
  • CEO
  • Working Environment
  • Company Future
  • Dress Code
  • Hiring Process
  • Part Time Jobs
  • Promotion
  • Salaries
  • Work from Home
  • Work Life Balance

Interview insights

Insights from 123 Indeed users who have interviewed with IHG Hotels & Resorts within the last 5 years.

Favourable experience
Interview is average
Process takes about a day or two

Interview questions

Experience and personal life

Shared on 18 November 2020

Give me something that you have done in a previous job that you are proud of?

Shared on 29 August 2018

Common questions about IHG Hotels & Resorts

IHG Hotels & Resorts locations

People also viewed

  • Companies
  • IHG Hotels & Resorts