Iceland Foods Employee Reviews

The work load is ok though sometimes you would have to do unpaid overtime. its bearable if you get along with your colleagues and enjoy their company.

Was this review helpful?

Not a good company to work for.

shop assistant retail (Former Employee) - Melksham, Wiltshire - 7 June 2023

The management is on par with Spots Direct. Staff are not valued. Totally under staffed expectations impossible to deliver. No paid breaks. Only 7.5hour contracts .

Pros

lovely customer based community based shop

Cons

No paid breaks.

Was this review helpful?

Insights into Iceland Foods

Based on 1,084 survey responses

Areas for improvement

Sense of belonging
Ability to learn new things
General feeling of work happiness

Fast paced at times

Cashier/Sales Assistant (Former Employee) - Tooting, Greater London - 7 June 2023

Whilst this was years ago, nice place to work but it could be faced paced during the busy times.Friendly customers and staff were very helpful.Not much progression but as I said this was years ago.

Was this review helpful?

Fun but can be stressful

Sales Assistant (Current Employee) - London East, Greater London - 6 June 2023

Fun place to work, managers help support progression and uplift mood throughout your shift. Can be quite stressful especially during busy times of the year.

Was this review helpful?

Great, Fun & Memorable

Stock Assistant (Former Employee) - Chesterfield, Derbyshire - 2 June 2023

Working at Iceland can be hard at times but the people you meet along the way and work with became freinds for life for me. The pay was good, The hours were pretty flexible and the workload wasn’t ridiculous. Worst part would probably be the 8 hour contract, don’t know if thats still the case. Always chance for progression.

Was this review helpful?

Rate your recent company

Share your experience to help others

Fun

Retail Assistant (Current Employee) - Manchester, Greater Manchester - 2 June 2023

Good place to work with a fellow colleagues there are busy and quiet day but it’s never been that bad.

Pros

Canteen and waste food lol

Cons

Costumer

Was this review helpful?

Fun work, Too many coasters. Abborant pay

Retail Assistant (Zero Hour) (Current Employee) - Taunton - 1 June 2023

I really like working hard. I'm from a Care background which is tough. It made a change to only be dependant on yourself to get the work done. I excelled. However there are too many coasters. They could streamline the business further. I would happily do what the coasters whine and complain about on a daily basis. You just don't get the hours you need. I've had to go on Universal Credit to make surey rent is paid. The money you get paid is diabolical and that's from someone with a Care background.

Pros

Managers leave early to go to the pub

Cons

This store is responsible for the obesity epidemic in England.

Was this review helpful?

Pays the bills

Sales Assistant (Former Employee) - Essex - 31 May 2023

Stressful work, no clock in machine so extra hours you do are added on manually and have to keep asking to get them added. Little reward for hard work. Favouritism

Was this review helpful?

Nice workplace

Deputy Manager (Former Employee) - Nottingham, Nottinghamshire - 29 May 2023

Poor experience, worked as manager for 7 months, too many changeover dictated from the company are a waste of time making you and the team staying behind ; overtime and night hours not paid for managers, you get 38 hours contract but is 45 in reality as 7 hours break are not paid... You don't have time to have a break and some weeks I did 55 hours still paid for 38, also they didn't process my notice correctly and overpaid on last payslip ;immediately asked me for money back when I haven't been paid for any holidays left.. Do yourself a favour and stay away from this company.

Pros

Not crazy busy usually

Cons

To much useless backstock, wage not clear

Was this review helpful?

Warning

Retail Assistant (Former Employee) - Canterbury, Kent - 28 May 2023

Workplace culture will be difficult for any minorities, staff can be culturally insensitive to be polite. Students be aware that you will be asked to place the job over your education.Weekly pay was alright but the pay was not worth my mental health.

Pros

Shift availabilities, weekly pay

Cons

Little to no staff, work schedules are the managers choice, culturally insensitive, Poor destination for students

Was this review helpful?

Jobs at Iceland Foods

Retail Assistant - Online Picker

Retail Assistant - Online Picker

Top people and management

Home Shopping Delivery Driver (Current Employee) - Rawtenstall - 28 May 2023

Great place to work. If the company offered me full time, I'd do it in a heartbeat. The job is the right amount of physical for me and I love driving too. And you're trusted by management to do your work. They are never badgering you. I've never felt under any pressure in my time here. In fact they will go above and beyond to help you succeed.

Pros

Discount card. Left to do your job with little interference

Cons

Not enough hrs

Was this review helpful?

Awful dont bother

Retail Assistant (Former Employee) - Runcorn, Cheshire - 26 May 2023

Good luck trying to get any hours booked off because they will just get denied for no reason at all. They will make you feel bad for not wanting to work 40 hours a week on a 7.5hr contract.

Was this review helpful?

Not good I wouldn't recommend it

Delivery driver (Former Employee) - Scunthorpe - 26 May 2023

What is the best part of working at the company?Got rid of me coz I developed macula degeneration couldn't drive at night they could of given me a firrfent shift but just said work in shop but not for me only spoke to be on 7 hour shift but was doing 25 plus a week never again management didn't give a shtt once you start in at the deep end What is the most stressful part about working at the company?Not explaining the bad places sat nav doesn't take you to door and only give approximately 3 mins impossible task when never been to some addresses What is the work environment and culture like at the company?Was treated nicely by staff members just management not up to scratch What is a typical day like for you at the company?Good just stressful looking for addresses that are very difficult to find

Was this review helpful?

Over worked and underpaid, no work life balance

Senior Supervisor/Assistant Manager (Current Employee) - Derby, Derbyshire - 25 May 2023

You’re made to work for free. Over worked and underpaid. Work on short notice, change your shift when they want. Give you a long break knowing you can’t have it ( don’t get paid for it as well)

Pros

You can meet good work colleges

Cons

No work life balance

Was this review helpful?

No direction

Retail Assistant (Current Employee) - Essex - 25 May 2023

Company is rudderless always changing senior management,staff are expected to work through breaks start early stay late regularly with no extra pay.Work loads are ridiculous product supply and head office don't care very much we hate store staff there lazy and useless.Minimum wage pay no overtime no benefits during COVID were the last retailers to put up screens and also the last to give any extra holiday etc even though we couldn't challenge customers not wearing masks we all had to wear them.Company will be busy within 15 years as no idea how to look after staff and no direction management are basically glorified online pickers .

Pros

None

Was this review helpful?

Great place to work

Sales Assistant (Former Employee) - Liverpool, Merseyside - 24 May 2023

Great place to work, great staff. Really enjoyed my time at iceland. Management were lovely and it's a good steady job. Enjoyed the till work and having a chat with the customers

Was this review helpful?

i applyed

driving (Former Employee) - barnsley - 24 May 2023

i apply for this job 3 times and knocked back not a good place i think so i wont be trying here again hope this helps others who try to apply dont think there good place to work for

Pros

not good

Cons

not good

Was this review helpful?

Stressful

Duty manager/ supervisor/ trainee driver (Former Employee) - Liverpool, Merseyside - 23 May 2023

Worker for 14 years and each year it went worse with high up decisions making jobs harder for little pay. No mental health help and no one to support needs home Or at work. Management hire friends and family so all working benefits go that way.

Pros

20% discount

Cons

Non flexible hours, no mental health support. Over worked

Was this review helpful?

Toxic

Sales Assistant (Former Employee) - London, Greater London - 21 May 2023

Bad treatment from the management and had to beg for hours. The environment was toxic with no support when physically abused by customers or other staff

Was this review helpful?

Good workplace

Store Assistant (Former Employee) - Worcestershire - 19 May 2023

I worked at Iceland Foods temporarily as a summer job, colleagues were friendly , tasks were explained well to me and work was split equally and fairly.

Was this review helpful?

Poor across the board

Team Leader (Former Employee) - Milford Haven, Pembrokeshire - 19 May 2023

Very poor management, pay is low, work demands are bordering impossible and there is zero job satisfaction. Worst company I ever worked for, would definitely recommend not working here if you want job satisfaction, a livable wage, any sort of training or a good work life balance. They take take take but never give back. Lied to during the interview in regards to wage and hours available.