iDel Group Ltd
1.6 out of 5 stars.
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iDel Group Ltd Careers and Employment

About the company


    Salary estimated from 463 employees, users, and past and present job advertisements on Indeed.

    Rating overview

    Rating is calculated based on 12 reviews and is evolving.


    Delivery Associate in Newport and Bristol
    on 24 February 2021
    Stay well clear
    I would stay well clear, started ok, but the charges for a van are a joke.and I'm still waiting for money owed, total rubbish. The work balance is terrible and getting the correct money is a nightmare.
    Driver/Courier in Exeter, Devon
    on 7 July 2021
    Great place of work
    Just like to say Thanks to Idel group very honest and helpful with everything I didn’t have a van so i rented one off Idel at a very competitive rate they help you with the cost of your fuel for the first three weeks until you get first payment they operate a honest self billing system which is very helpful and it takes the stress away from you the on site management are hard but fair so would I recommend them most definitely
    Driver in Southampton, Hampshire
    on 10 February 2021
    Decent delivery company to work for
    I worked for iDel for 2 months in the Christmas period hiring a van from their affiliate company. Overall I enjoyed the time working for iDel and found the experience enjoyable with decent, paid training and a fuel allowance (18p a mile for me). If you have your own van this would be a very well paying job, as about a third of what I earnt went on van rental and fuel. One downside was the payment system as I had to wait 6 weeks for my first paycheck which means that fuel costs for these weeks come out of your pocket until you get paid. Van rental comes straight out of your paycheck and to me seemed around fair enough value. After I finished working it took a very long time to get my final payment as they told me that the admin around checking for damages takes a long time, however, because I was careful and had no damage on the van I had no deduction to the amount I was owed and actually got paid more than I was expecting!The driver drop off system is great with a driver waiting at the end of the day to pick up any parcels that you couldn't deliver, they do go home after a while but in my experience they were fairly flexible. Furthermore if they see that you are unlikely to complete all your parcels in time on their system they will send over someone on a rescue mission and relieve you of parcels in order for you to complete your shift. For these services WhatsApp is used and all staff were very responsive and helpful in getting me finished and home at a decent time.
    Driver in Southampton, Hampshire
    on 5 February 2021
    Don’t waste your time!!
    I would not recommend IDel to anyone. Upper management are a waste of space, next to no communication skills and ignore you when it suits. Having left the company I had to seriously fight to get information regarding my final invoices, constantly ignored and when I finally did get through it was day after day of waiting for response from them. The job was ok at first, the manager from IDel who was at the depo everyday was decent, always communicating and appeared committed to helping the team. But after Christmas the work from Amazon dried up almost completely to the point where you can’t rent a van and work there, you’d be losing money! Amazon seem to change the rules or the game on a weekly basis so it’s not a secure position for long term really. And recently they’ve introduced monitoring apps that drivers have to have downloaded, which effects pay, so things will only go downhill. Don’t waste your time with IDel or amazon for that matter, better off with DPD or Hermes...
    Driver in Uk
    on 25 January 2021
    Former worker
    Stay clear of Idel.You will be threatened with your job daily. They have no managerial skills.Cowboy company. It is literally the worse company I have ever worked for. You will not be valued.Avoid working for Idel.

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    Interview insights

    Insights from 18 Indeed users who have interviewed with iDel Group Ltd within the last 5 years.
    Unfavourable experience
    Interview is easy
    Process takes about a day or two
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