iDel Group Ltd
1.6 out of 5 stars.
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iDel Group Ltd Employee Reviews

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1.7Work-life balance

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Stay well clear

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I would stay well clear, started ok, but the charges for a van are a joke.and I'm still waiting for money owed, total rubbish. The work balance is terrible and getting the correct money is a nightmare.

Pros

None

Cons

After taking off all deductions, you end up with about half minimium wage
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Great place of work

Just like to say Thanks to Idel group very honest and helpful with everything I didn’t have a van so i rented one off Idel at a very competitive rate they help you with the cost of your fuel for the first three weeks until you get first payment they operate a honest self billing system which is very helpful and it takes the stress away from you the on site management are hard but fair so would I recommend them most definitely

Pros

Honest people

Cons

Hard work
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Decent delivery company to work for

I worked for iDel for 2 months in the Christmas period hiring a van from their affiliate company. Overall I enjoyed the time working for iDel and found the experience enjoyable with decent, paid training and a fuel allowance (18p a mile for me). If you have your own van this would be a very well paying job, as about a third of what I earnt went on van rental and fuel. One downside was the payment system as I had to wait 6 weeks for my first paycheck which means that fuel costs for these weeks come out of your pocket until you get paid. Van rental comes straight out of your paycheck and to me seemed around fair enough value. After I finished working it took a very long time to get my final payment as they told me that the admin around checking for damages takes a long time, however, because I was careful and had no damage on the van I had no deduction to the amount I was owed and actually got paid more than I was expecting!The driver drop off system is great with a driver waiting at the end of the day to pick up any parcels that you couldn't deliver, they do go home after a while but in my experience they were fairly flexible. Furthermore if they see that you are unlikely to complete all your parcels in time on their system they will send over someone on a rescue mission and relieve you of parcels in order for you to complete your shift. For these services WhatsApp is used and all staff were very responsive and helpful in getting me finished and home at a decent time.

Pros

Extra parcel drop off, choose days you want to work

Cons

Payment system
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Don’t waste your time!!

I would not recommend IDel to anyone. Upper management are a waste of space, next to no communication skills and ignore you when it suits. Having left the company I had to seriously fight to get information regarding my final invoices, constantly ignored and when I finally did get through it was day after day of waiting for response from them. The job was ok at first, the manager from IDel who was at the depo everyday was decent, always communicating and appeared committed to helping the team. But after Christmas the work from Amazon dried up almost completely to the point where you can’t rent a van and work there, you’d be losing money! Amazon seem to change the rules or the game on a weekly basis so it’s not a secure position for long term really. And recently they’ve introduced monitoring apps that drivers have to have downloaded, which effects pay, so things will only go downhill. Don’t waste your time with IDel or amazon for that matter, better off with DPD or Hermes...

Pros

1 good manager

Cons

No communication, reduced routes
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Former worker

Stay clear of Idel.You will be threatened with your job daily. They have no managerial skills.Cowboy company. It is literally the worse company I have ever worked for. You will not be valued.Avoid working for Idel.

Pros

Nada

Cons

Everything is wrong with this company
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Avoid like the plague

Worst decision of my life. Anyone considering this, avoid it!! Bonus stripped all the time and you end up owing them money when you leave!! AVOID!!!!!

Pros

None

Cons

Long hours, rubbish pay and terrible management
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Review of job

I worked for idel I wouldn't recommend working there to anybody as I felt that I wasn't valued within the job as a person and also I feel like it's very long hours for the pay you receive and low fuel return over priced van hire and I also had problems getting hold of the manager when I finished the job to receive my pay wouldn't recommend to anybody go find a valed job

Pros

Its a job

Cons

Long hours under paided overpriced van hire
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Poor

Every 3 weeks I had problems with my wage n dy start cutting my hours I’ll normally do over 60 at some point we only had a day work in 2weeks n weekends it was time n half n double on Sunday even wen I was doing over time dy stop pay me for over time dy said der company weren’t doing well I had a der company car I hit back little dy charge me 550 without even fixing d van I was driving
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Don’t apply here

They are not paying you after you leave and you are paying the fuel!very bad company don’t apply my advice I work for them if you make your delivery in one day tomorrow give you 20 delivery more youmore 20-30 dr
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Swerve

Based in Swansea but told to drive to Swindon 2 hours away or you won't have work, even after you finish your 150 stops you're forced to go help the rubbish drivers at your own cost, made up reasons to not get your bonus, if you load late you should get aate wave payment but the company keeps this, loading at 11am to be sent an hour away with a 9 hour route on board, no time for lunch or even toilet breaks,
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Never work there again and advice people to stay well clear

Don't work here they will rip you off never worked for a company as bad as this I can sit back and laugh about it now as in a PAYE job and not self employed anymore taking money off drivers what they have earned
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Accuse you of stealing parcels, steal your concession bonus and dont give you work often.

Idel group ltd work at amazon and they make up your concessions so you lose your bonus. They put people in uninsured vans, they dont provide work unless your targets are in the 98% zone which is impossible to complete with over 170 parcels in rural lanes. Rubbish waste of time.

Pros

Its a job

Cons

Long hours, rubbish pay, slavery and the targets are rediculous
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Overall rating

1.6

Based on 12 reviews
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Ratings by category

1.7Work/Life Balance
1.5Salary/Benefits
1.4Job security/advancement
1.5Management
1.4Culture

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