Interviews at IKEA

I got interviewed in 2020 and in the interview they told me they had recently changed the way they interviewed as I was confused because it was so different to how people online had described it. First of all you apply and if they like your cv they they send you a link to do an online interview where you record yourself answering questions. If they like your answers they will ask you to attend an interview (mine was a group interview). At the group interview you will do a very simple task with around 8 other people and then one by one you will be individually taken for two different interviews.

They are Cov19 updated the department manager invites you to a zoom style one to one live chat now not a face to face interview. There is live fee visual and sound which lasts up to 30 mins. Usually around 20mins in reality. The questions are double-barrelled at times and you really need to think hard. They start with general introductions , and the manager will follow a set of scripted questions for all roles. The interviewer will take handwritten notes throughout . They start off by describing the role and warm you up by asking 1) Tell me a little bit about yourself. What you've done in the past. Where you are looking to be in a years time. What's brought you to apply to Ikea today? 2) How do you think you can create a positive customer experience in the role you've applied for? 3) In most jobs, there is a standard way of working. Have you ever had to change your approach to deal with a situation? 4) Can you tell me about a time that you've taken responsibility for anything? 5) Can you describe a project or team task you done and what role YOU played in it? 6) What does "Caring for People and Planet" mean for you? 7) What does " Simplicity" mean to you ;and have you made a way of working more efficiently and more straight-forward? 8) What does "Cost Conscious" mean to you? And therefore, if I gave you £1000 just now ,what would you spend it on? 9) What does "Renewing and Improving" mean to you , and how do you apply this to the workplace? 10) How do you lead by example? 11) How do you think YOU can deliver a fantastic customer service experience within an Ikea store?

Be yourself

Smart casual jeans a shirt and a jumper

you can expect anything, but be your best self:)

Know your IKEA facts beforehand, have character and personalityn

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