They are Cov19 updated the department manager invites you to a zoom style one to one live chat now not a face to face interview. There is live fee visual and sound which lasts up to 30 mins. Usually around 20mins in reality. The questions are double-barrelled at times and you really need to think hard. They start with general introductions , and the manager will follow a set of scripted questions for all roles. The interviewer will take handwritten notes throughout . They start off by describing the role and warm you up by asking 1) Tell me a little bit about yourself. What you've done in the past. Where you are looking to be in a years time. What's brought you to apply to Ikea today? 2) How do you think you can create a positive customer experience in the role you've applied for? 3) In most jobs, there is a standard way of working. Have you ever had to change your approach to deal with a situation? 4) Can you tell me about a time that you've taken responsibility for anything? 5) Can you describe a project or team task you done and what role YOU played in it? 6) What does "Caring for People and Planet" mean for you? 7) What does " Simplicity" mean to you ;and have you made a way of working more efficiently and more straight-forward? 8) What does "Cost Conscious" mean to you? And therefore, if I gave you £1000 just now ,what would you spend it on? 9) What does "Renewing and Improving" mean to you , and how do you apply this to the workplace? 10) How do you lead by example? 11) How do you think YOU can deliver a fantastic customer service experience within an Ikea store?
I personally wouldn’t plan your answers for an ikea interview. I’ve recently just had an interview and it’s so relaxed and they team make you feel so welcome! They are looking for people who can just be themselves and not act like they’re talking off a script. My advice would be to just go in there and say what comes to you rather than planning your answers.
Does IKEA require you to work on weekends? What if you’re not available on weekends would you still be hired?
Are you prepared to step into any position within the store.
where I hope to be in 5 years
if I'm ready to serve customers
if it would be necessary to help in another section
We did an assessment centre and Telephone Interview
What values you have , Ikea is very big on values .
1) Tell us about your last retail role
2) How would you handle pressure
3) How immaginative canyou be about Ikea's productors
4) Education and language levels
5) Any history of serious health issues
6) Verification of most references on cv