Work wellbeing score is 67 out of 100
3.8 out of 5 stars.
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IKEA Employee Reviews

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Location
United Kingdom1,386 reviews

Ratings by category

3.6Work-life balance
3.7Pay & benefits
3.4Job security & advancement
3.3Management
3.8Culture

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Found 1,386 reviews matching the searchSee all 11,776 reviews
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Great

Featured review

IKEA selected this as a representative review
Great please to work, management look out for you and listen to you if you have any issues, all staff are friendly and always willing to help you if you have any issues
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Great place to work

I worked at IKEA while I was at university and for a retail job, it has been the best I've worked at. There is a secure bike shed to store your bike which can only be accessed by staff members, there are free lunch options and everyone is very friendly and helpful. The uniform is free and easy to replace on the same day if damaged and all PPE is provided to all staff free of cost. There are always fun events taking place (e.g. charity events, family days etc) which keeps it interesting.

Pros

Addordable lunch, Secure bike storage, Kind staff, Safe environment
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Fast paced

Non2 days the same. Can be stressful and have departments that are understaffed. Can have conflicting direction. People are amazing always help out Culture on whole is good

Pros

Bonus. Autonomy

Cons

Long hrs.
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Low pay and low morale

stressful and rude customers, on feet for long hours, decent breaks - hard to make full time hours, poor contracts offered - have to work most weekends
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mentally draining

this place might be nice for those who get into a good team. however for me it was worst place i ever worked in. no support, no help, no progression to grow. just gave me stress, mental health problems and no benefits.

Pros

free food (not the best choices), 15% discount.

Cons

management is beyond horrible.
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Insights into IKEA

Based on 489 survey responses
What people like
  • Inclusive work environment
  • Fair pay for job
  • Ability to meet personal goals
Areas for improvement
  • Energising work tasks
  • Sense of belonging

OK as a temporary job

Pro.: flexibility, friendly team.Cons.: low pay, No promotion without networking with managers. Weekend shifts, so that does not suit some.difficult to get to.
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Nice place to work

Pros:You are fed (night shift gets hot meals for free)A good form of exerciseRelaxed management, no micro-management you do what you mustCons:Can be intensiveHave a quota to reach
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Great place

This is a great place to work compared to other retailers.The work is very physical but the management are very hands on and always willing to give a hand.
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Excellent

What is the best part of working at the company?Every one is respected irrespective of culture, race, religion.. What is the most stressful part about working at the company?Compared to other warehouses, I can't say it's stressful working at IKEAWhat is the work environment and culture like at the company?Work culture and environment is very good. What is a typical day like for you at the company?Typical day at work would be a busy day trying to keep up with my KPIs (Target). IKEA has a high rate of customer orders and workers must be able to deliver on the fulfillment rate.
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Customer service team lead

Good opportunity for development in ikea, most training is better than other businesses I’ve worked in, unfortunately too much work politics and higher management turns a blind eye to most things
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Multicultural family

What is the best part of working at the company?Working environment is like a family close understanding What is the most stressful part about working at the company?Calls can be stressful at times but team leader are there to help you through itWhat is the work environment and culture like at the company?Very multicultural like a family What is a typical day like for you at the company?Fun timesVery happy working teams look out for each other
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Over worked and stressed place

Best times was break times and home time. Targets unrealistic so too much pressure on you. Break times a bit tight as they say it is from when you leave the area of work and when you return back. So for example if you are given a 20 minute break it actually turns out to be a 10 minute break. They make people do jobs they hate when they had other jobs that was better suited to them.

Pros

Yes cheap food

Cons

Shifts and weekends working
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Chaotic but fun

Sometimes the shifts are extremely difficult due to upper management reducing budget but the camaraderie keeps us going when push comes to shove.
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Mental health destroyer

Ikea Nottingham isn’t the place it used to be, in my time I’ve seen good managers who would do absolutely anything for you, to managers who are not just bullies, but aggressive, be little their staff and do not give a dam. Like working every weekend, basic wage and not getting home until 10pm multiple times a week isn’t enough. The place is a misery, if you look at most ikea co workers around and I mean really look, no one’s really happy. The stress and pressure that comes isn’t just demeaning, it’s incredibly bad for your mental health. If you love yourself at all, don’t work at IKEA NOTTINGHAM.
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Good place to work

An overall good place to work, a development plan is set in stone and reviewed with your team leader, and opportunities to move up in the company. Free meals in the canteen and hybrid working is an option
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Most stressful place I've ever worked (checkouts)

The managers have their favourites and of course, they do not favour the ethnic minorities. The managers favourites get to stand around or sit in the office with the managers whereas everyone else is stressed out with rude customers. They will give little to no training and expect you to know what you are doing straight away. The managers will be sitting in the office 99% of the time and will hardly help you when needed, you're often left to fend for yourself when it comes to angry and rude customers. On checkouts, it is very repetitive, despite there being different roles in the department, most of the time the favourites get to pick what they want to do. The tills are open, which means customers consistently come very very close to you, which is very uncomfortable and intimidating.

Pros

cheap meals when working, staff discount (only for yourself though)

Cons

long hours, stressful environment, work on bank holidays and school holidays, rubbish managers, rude customers, repetitive
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Terrible Experience

I worked at my store for 4 years whilst I completed my studies. I initially enjoyed the job, however after a change in management and in the store's steering team the job became unbearable.The store manager or sales manager walk the store several times a day. If were not visible on your department, you'd receieve a phone call to ask where you were and why you had left your area. I found this particularly annoying, as there were never enough staff to get cover if you needed to leave your department for any reason (for a break, to go to the toilet, even to go take a product to a customer at checkouts if you'd been asked to do so).You will need to be fit to work to the standards they expect of you, especially when you will need to walk to other parts of the store to complete your tasks and to recover the department on an evening shift. You also won't have much help if you are asked to rearrange heavy pallets of stock or to move products around. The hardest part of the job is the weekends and dealing with the customers who come in. The majority of customers are rude to you, and are often upset that they can't find their way out. You need to be a patient person and comfortable with giving directions at least 50 times per shift. The customers are messy and you will spend most of your shift cleaning up after them. It was not surprising to find discarded food and drink on a busy day. One customer had a poo in the middle of a department, so you need to have a strong stomach. Your experience will depend on the quality of your management and the type of coworkers you work alongside, - 
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Productive experiance

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Good friendly workplace

Enjoyed working here for many years. Nice friendly environment with friendly staff and in my experience lots of nice customers that love the brand. The food is good aswel
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Great

Can't fault it. Worked here for 3 years and the company and it's practice are grand. They have free meals for all on shift and the discount they offer too helps a lot
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Good retail job

Its alright, pay wasn't badVariety of shifts good staff canteen Good retail job for temporary Variety of departments easy to do overtime in other departments
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Overall rating

Based on 11,776 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.8 out of 5 stars for Culture

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