Client care specialist in Remote
Good & honest place to work
Really enjoyed my time there, and was sad to leave. The management was very friendly, helpful, and good-humoured. I learnt a lot and was sad to leave due to external reasons. Good & honest work helping people out, which I liked, so would happily recommend as an employer. If you like helping people, have a good work ethic, and are open to learning new skills & work practices that are very transferable to other jobs and areas of life.
Sales Manager - Immigration Advice Service in Home Based
Great People & Great place to work
At IAS I find myself working with a great team of people who value your input and make you really feel included. It's really rare to find a workplace where even the Company Director is approachable and even rarer to find one who gets stuck in to help when its needed and that's just what IAS has to offer!! Working as part of a large team daily, we all have different strengths and weaknesses and its great that everyone pulls together to be supportive of each other and values each others opinions equally - after doing call center work most of my life, this really isn't just "another one" its unique in a good way and there's room to grow within the business too if that's what you are looking for
Content Writer in Liverpool, Merseyside
A welcoming workplace with opportunities to learn lots of new skills
My time working at IAS has been great, from the moment I joined I felt very welcomed despite the work currently being remote. The content team are all very friendly. Settling in was easy, and I was always given help when I needed it. I've learnt so much during my time here already and now feel like a valued member of the team. I really enjoy that every workday is different, as the projects that I'm working on always vary. The management are great, I'm trusted to work independently but help is always just a message or call away if I need it and the whole team meet and chat regularly. Overall, it's been a pleasure working for IAS and I look forward to what the future hold here as my department continues to expand.
Marketing department in Oldham, Greater Manchester
Demoralising and demotivating place to work
During my time working at IAS I have watched some of the brightest, most talented and hardworking people be demoralised and squeezed to their limit. I have also personally felt taken advantage of as someone with a good work ethic. Burnout and micro-managing are both very commonplace here. Senior staff members constantly move goalposts and set unattainable targets based off no personal experience of what it actually means to meet them in practice. A lot of the time it feels like guesswork, but it's sadly at the expense of staff members' happiness and morale. Bad practices in senior management over the last few years in particular have become rife, including some really demotivational and upsetting practices. From experience, I know that working for this company made me feel very demoralised, and that others felt the same way. Internal progression is non existent and carrot-dangling and threats are very commonplace. All the staff in the content teams were working incredibly hard during my time there, many to the point that they were burnt out. Despite this, praise and support was rare and even people who went the extra mile were made to feel as if they were not valued and that they were not doing enough. It is such a shame because this company has such a high potential and I was reluctant to leave after becoming very invested in the industry itself and my own role there. Sadly it reached a point where myself and many people in my department were dreading their workdays due to the way they were being treated and the fact they didn't feel valued or cared for. Hopefully things change in the future so IAS can become a kinder, better company that's better at supporting and retaining staff.
Content Manager in Greater Manchester
Depressing and Uninspiring Place to Work
I can only speak from personal experience in the marketing department but I found working here very depressing. Work was primarily done by interns who weren't paid anything more than expenses and were expected to deliver professional work and weren't given any credit by management. Management themselves rarely oversaw or had anything constructive to say, there was plenty of infighting and petty arguments I saw during my time here.