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Imperial Car Supermarket Employee Reviews

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United Kingdom70 reviews

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3.8Work-life balance

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Great pay, great environment it was a shame that they have sold to cazoo. This resulted to alot of redundancies and loss of good people. Only issue was hours sometimes which is down to yourself:
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Very dirty

Nice staff but dirty place,very old,no cleaning equipment supplied, toilets are always flooded, fat controllers,broken furniture, weekly pay,no toilet paper
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Good company bad sadly no longer there. Bought over due up covid. Long hours but great opportunities. It’s a sales job at the red of the day you get out Etsy you put in
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Good place

It was pleasant working here, it’s a shame cazoo took over and lost out on a career with a great company. Hope cazoo turns out the same as they have big boots to fill .


Good money


Long hours
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Fast paced - survival of the fittest

Your either a used car salesman/saleswoman or your not - you need talent to be here. It’s like going on the X factor - if you can sing then you will advance - if you can’t sing then you will fail. Same principle but just with selling.


Make money


No lunch break - standard In Car sales
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Insights into Imperial Car Supermarket

Based on 12 survey responses
What people like
  • Ability to meet personal goals
  • Time and location flexibility
  • Supportive environment
Areas for improvement
  • Ability to learn new things
  • Feeling of personal appreciation
  • Trust in colleagues

It was ok

Compared to the job I left this for it was a decent place it’s gone now and that’s a shame good luck guys in your next venture I hope it all goes well for you


Local and company car


Long hours money not excellent
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Good money. Not worth all the work.too many hours. Management favourite individuals and happy to blame anyone but is good if you work stupid hours.




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Great place to work

working at imperial has been very enjoyable. The staff are all very friendly and you get a sense of a “family unit” very quickly. I have enjoyed working with the company over the past 6 years and watching it grow into what it is now gives a sense of pride.


Friendly people on all levels


Commute to work since HQ moved location
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They do not care about you just what they can get out of you.

Hours of work are crazy around 60 hours a week ... even though it is claimed you work on shifts ..not the case. They do not care about you as a person and your job is always under threat especially if they are not hitting target. No teamwork it is every man for himself , even if I have to tread on my colleague to get a deal.
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My experience

My experience with Imperial Cars was a lot better than my past. They are very supportive inside and outside of work. They are a very professional company to work with and I say with as they work with you not like a lot of companies who expect a lot of things unlike Imperial cars who help and support you which is very refreshing and takes a lot of pressure from you.
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If you work hard you will be rewarded

Like any job if you truly work hard you will get both rewarded and recognised which leads to rapid promotion if you are a motivated person. Although the sites are open late the rota is balanced so you have quality time off.
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Rewarding and progressive place to work.

I joined the company nearly five years ago, when it had 6 sites so not small back then however today there are 17 sites with more in the pipeline. Such expansion has afforded me the chance to progress within the business, starting as a salesman progressing to a senior sales executive and then handover manager before undertaking my current role as a sales controller. Imperial really is a company where if you are willing to put the work in then the rewards are definitely there to be had.
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Fun, competitive workplace with good management and opportunities to progress

Started the job in December 2019 with no previous experience in the trade, didn't know what to expect really but can genuinely say i love working here. The management is top class with opportunities to progress in the company which is my aim. The team i work with in tamworth make my job fun and exciting as its a good competitive environment with everyday being different. The hours are long per week but if your willing to put the work in you'll be rewarded with the salary. Follow the company process and you will do just fine.


company philosophy, management, fun, salary, company car, everyday different


long hours
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Proactive and innovative

Having previously worked in the Motortrade Imperial Cars are a proactive company to have joined. They embrace innovative systems and have made the customer buying process extremely slick for both the employee and the customer. The offsite preparation structure is refreshing with stock delivered to site for immediate delivery. The work life balance that Imperial offers is industry leading offering me two days off each week. So far, so good.
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Fast paced work place great opportunities if you work hard

Started in May 19 Had my week’s training at head office which was an excellent way to be introduced to the new processes. Once at site I went from sales executive to senior and now sales controller love the job if you work hard the pay reflects it. Training manager is brilliant, so are the management they really praise the ones who put the extra effort in. Career progression is always there if you work hard
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Excelent working enviroment

The company really cares about their employees and their customers. Excellent working environment with a fantastic induction process that shows the structure and vision for the continued success of the business .
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A fantastic opportunity

A job in sales would have not been my first choice, but Imperial Cars gave me the training, opportunities and confidence to discover that this career path was the right choice I feel acknowledged and valued as an employee and I get out what I put into my job role I am paid fairly and constantly have further mentoring and help from upper management
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fast moving with opportunities to develope

Imperial cars is a very busy work place, which makes the day go by really quickly. Everyone works as a team to get the job done and i find the work very satisfying.


working hours


sometimes volume can be daunting
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Excellent place to work

Great company to work for, work/home life balance is great, get two days off a week and an extra weekend off during the month. If you are career driven and really want to move up this is the place to do it.
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Do not work for imperial cars

If you want to be treated like a mug then work for this company. Most shocking place I’ve ever worked mamanagent is horrendous. Bullying by senior members of staff, sectioned out, all good reviews are bribed to be fake




No management skills, no control over bullying and bad mouthing. Shocking pay, no recognition, fake reviews.
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Poor basic and Poor Commission

If you want to work long hours, and get topped up for minimum wage, then Imperial Cars is the place for you. Massive staff turnover as people realise in the first few weeks the place is a joke. Poor basic wage and poor commission structure. To much staff and not enough business to go around. If you want to earn £16,000 a year and work 50+ hours a week then Imperial Cars is the place to be.
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Overall rating

Based on 73 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.9 out of 5 stars for Salary/Benefits
4.0 out of 5 stars for Job security/advancement
4.0 out of 5 stars for Management
4.0 out of 5 stars for Culture
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