Lack of communication and difficulty adapting
Despite working in a high performing and efficient team, the overall leadership and managerial decision making in Inchcape leaves a lot to be desired. There is a lack of communication, teamwork, common goals, all likely due to a lack of individual care given to their employees.
Senior Service Advisor in Anonymous
Don’t work for Inchcape!
The problems started the day I started! Having been offered the job over a Christmas period, the was a lack of HR staff to produce paperwork,along with it all moving online. The day after I started I was given my contract and the salary was far less on paper than I had been told and had agreed to take the job for! This was then strongly denied by management...Blame culture: as soon as a bad review comes in it is always someone else’s fault except management, they don’t accept responsibility for anything...Don’t work for Inchcape you’ll regret it my old boss said to me, how right he was!
Digital Marketing Manager in UK
Challenging and rewarding
As a manager at Inchcape the work was both exciting and challenging, the more succesful of us didn't do 830 - 530 though so long hours are to be expected if you wish to shine and progress. Managers are generally helpful and the values of the company are strong and people focussed.
Slave in Manchester, Greater Manchester
Management treat you like a peace of something on the sole of your shoes, they will never take the blame even if they are in wrong. Nasty company to work. I won't recommend it to my worse enemy. You are just a number.
Sales Executive in midlands
Just horrendous and false promises
If you join after this review it's your own fault !targets are not rigid, move as you get closer to them! any reason whatsoever not to pay what you thought you were getting and what you are entitled to get ! cancel days off, expect you to work late nights without notice, cancel and change weekend rota so no time off ! not allowed holidays in Jan as busy after Xmas, not allowed Feb as build up to March, not allowed April as need to start new quarter with a fast start, allowed May as long as middle two weeks, not allowed June as end of quarter and need to deliver branch targets ! July fast start to Q3 so no time off allowed, August cannot be off as need to work every day to sell for September market, September cannot be off as new car month, October cannot be off as Used car event, November you can be off middle two weeks, cannot be off December as Xmas !! no time off, pay plan changing constantly, managers are constantly undermind by General Manager who slags off regional manager for incompetence, then GM has nights out with selected staff and slags off the managers employed within the site !!!!!!!Poor pay, house your deals for minor things, give all the enquiries to the favourites in the site, give grief to you for poor customer satisfaction even though GM will not speak to customer with issues, poor support from GM unless you are one of the favourites. Was top sales exec for 2 months in 2020 and GM still gave me the most grief, constantly moaning at me for everything. Friends who achieved less than half my sales got no grief, no performance improvement plans or actions and not tasked with getting outside to sort out the used car display! sat in GM office enjoying lunch brought in by GM for the under performance ! total favouritism in the site. worst place ever worked.