Incommunities Group Ltd.
Happiness score is 59 out of 100
3.9 out of 5 stars.
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Incommunities Group Ltd. Employee Reviews

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Location
United Kingdom62 reviews

Ratings by category

3.9Work-life balance

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Productive

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Helping customers get their life in order great place to work good team and good benefits. Full time hours and are flexible and you can work agile. Pay for training too
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A good place to work

It’s not what it used to be but it’s still a good company to work forNice friendly staffGood benefitsRate of pay could improve. Great support network Good career prospects

Pros

Good atmosphere.

Cons

Rates of pay.
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Insights into Incommunities Group Ltd.

Based on 14 survey responses
What people like
  • Clear sense of purpose
  • Ability to meet personal goals
Areas for improvement
  • Trust in colleagues
  • Support from manager
  • Inclusive work environment

Worst company I have ever worked for

I have over 25 years experience in housing this is by far the worst company to work for. I managed 6 months couldn’t take any more. If you value your sanity stay away

Pros

Canteen

Cons

Everything else
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Not a good company to work for

They look after their staff worse than they look after their tenantsManagement are useless Too many chiefs not enough Indians and that’s why nothing gets done They have a manager for a manager for a manager and they still don’t know what they are doing All nice to your face but think nothing more of stabbing you in the back once it’s turned
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Standard place of work

Management is poor they don't respond when you need them too. Work itself is standard no new challenges or achievements each day is the same tedious tasks over and over no progression within company other than senior roles etc. The pay is low for what you have to do considering there's alot at times. Work colleagues are two faced talk about each other alot in a very negative way and its one rule for one and another rule for another. Overall the company is poorly organised and doesn't treat its staff with value or importance.
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Great place to work and great job security

Fantastic rates of pay and excellent job security. No weekend or late nights to work, overtime available if requested. And plenty of training and development opportunities with the company.

Pros

Hours and pay

Cons

None
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Gone downhill

It was a great place to work before new management came in last year. The company has become very money driven, don't care about their tenants and are getting rid of staff left, right and centre. Lots of redundancies and restructures and staff no longer feel valued. No interest in supporting customers which used to be at the heart of what we did at Incommunities. Really sad to see
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Horrible

Horrible placeIts like a energy sucking demon who makes you as horrible as it isManagers/board think they are above you because they earn more.Think about money over everything else.
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Experience with Incommunities was exciting and productive

The company has ability to provide a service to customers, though this was not always witnessed.Management restructuring is the key.They don't listen to employees and everything you do is overseen by management.Bad trust within departments, non negotiable.Staff never feel appreciated.

Pros

Not a bad pay grade

Cons

No work life balance, management don't listen, bad customer feedback.
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Used to be excellent place but constantly changing management culture as changed

Dealing with customers who mainly only ever contact you to complain, can be stressful and unrewarding , but a few are grateful if you sort their problem, but most just expect it solved instantly, you are often dealing with Challenging clients,

Pros

Good pension

Cons

Got to watch your back
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Stressful and lack of support

Much more flexibility and benefits for back office staff. Front line workers not treated well and distinct lack of flexible working and support from management.

Pros

Salary

Cons

Management, lack of flexible working
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Under valued, under paid, unappreciated

IPCO are treated like dirt, we are underpaid and should be receiving multiskill for all the different jobs we are required to do. We are made to ignore health and safety when it suits. If it wasn't for the job security I'd of left ages ago. Since the restructure things have improved but its still demoralising

Pros

Great colleagues

Cons

Call-out, pay, under appreciated
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Senior Management

Unprofessional, mistreated & under valued & disrespected by New Income Manager, however the Neighbourhood Housing Team were lovely, much more culturally organised

Pros

Canteen Staff lovely

Cons

Prejudice
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Exciting and challenging place to work.

I have been working for incommunities since 2010. I begun as an electrical apprentice and qualified as an electrician in 2015. I currently work as a day to day electrician for the company.
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Productive and Fun Place to work

Good Salary. No promotion Just writing this part to get the review box filled. It wont let me proceed otherwise -_- So now I am just writing this for no reason whatsoever
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cannot be yourself

I felt I had to fall in line with the lowest common denominator ( lazy twit ) on my team rather than be the best worker that I knew I could be. Sad when you get wrongly accused of the sort of behaviour your Manager has been getting away with for years.

Pros

Lovely Office

Cons

immediate Manager
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work placement

Incommunities is a very friendly place to work, especially within the contact centre department. I met lots of lovely new people whilst working their. A typical day at work is having fun with those around whilst achieving your goals to take as many calls as needed.
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made me the confident person i am now

greet customer set till area check area of work maintain area check job role for day on rota ask team leaders on job roles sign in customer follow p&p
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Fun fast paced place to work and learn

I've been working at in communities for nearly 6 months now and i am really enjoying it. All the employees and mentors have been more than helpful when it came to helping me find a job and better myself for the future. would highly recommend anyone struggling to find work to take part in the ILM project as its a really useful project and helps you better yourself at the same time as preparing you for work.
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cctv working

you have good working conditions,the wage is above average you get to work and deal with different people every day The job can be very rewarding at times when you have dealt with a serious situation.

Pros

good working conditions

Cons

Not good shift patterns
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cctv opp

the job can be very rewarding. 8 hour shifts,good rate of pay you get to work with a good group of people. the get to help people and it makes your job very rewarding.

Pros

working with various different people

Cons

shift patterns
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Overall rating

Based on 62 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job security/advancement
3.5 out of 5 stars for Management
3.8 out of 5 stars for Culture

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