Incommunities Group Ltd.
Happiness score is 59 out of 100
3.9 out of 5 stars.
Write a review

Incommunities Group Ltd. Employee Reviews

Review this company
Job Title
United Kingdom62 reviews

Ratings by category

3.9Work-life balance

Sort by

Showing all 62 reviews


Indeed featured review

The most useful review selected by Indeed
Helping customers get their life in order great place to work good team and good benefits. Full time hours and are flexible and you can work agile. Pay for training too
Was this review helpful?

A good place to work

It’s not what it used to be but it’s still a good company to work forNice friendly staffGood benefitsRate of pay could improve. Great support network Good career prospects


Good atmosphere.


Rates of pay.
Was this review helpful?

Insights into Incommunities Group Ltd.

Based on 14 survey responses
What people like
  • Clear sense of purpose
  • Ability to meet personal goals
Areas for improvement
  • Trust in colleagues
  • Support from manager
  • Inclusive work environment

Worst company I have ever worked for

I have over 25 years experience in housing this is by far the worst company to work for. I managed 6 months couldn’t take any more. If you value your sanity stay away




Everything else
Was this review helpful?

Not a good company to work for

They look after their staff worse than they look after their tenantsManagement are useless Too many chiefs not enough Indians and that’s why nothing gets done They have a manager for a manager for a manager and they still don’t know what they are doing All nice to your face but think nothing more of stabbing you in the back once it’s turned
Was this review helpful?

Standard place of work

Management is poor they don't respond when you need them too. Work itself is standard no new challenges or achievements each day is the same tedious tasks over and over no progression within company other than senior roles etc. The pay is low for what you have to do considering there's alot at times. Work colleagues are two faced talk about each other alot in a very negative way and its one rule for one and another rule for another. Overall the company is poorly organised and doesn't treat its staff with value or importance.
Was this review helpful?

Rate your recent company

Share your experience to help others

Great place to work and great job security

Fantastic rates of pay and excellent job security. No weekend or late nights to work, overtime available if requested. And plenty of training and development opportunities with the company.


Hours and pay


Was this review helpful?

Gone downhill

It was a great place to work before new management came in last year. The company has become very money driven, don't care about their tenants and are getting rid of staff left, right and centre. Lots of redundancies and restructures and staff no longer feel valued. No interest in supporting customers which used to be at the heart of what we did at Incommunities. Really sad to see
Was this review helpful?


Horrible placeIts like a energy sucking demon who makes you as horrible as it isManagers/board think they are above you because they earn more.Think about money over everything else.
Was this review helpful?

Experience with Incommunities was exciting and productive

The company has ability to provide a service to customers, though this was not always witnessed.Management restructuring is the key.They don't listen to employees and everything you do is overseen by management.Bad trust within departments, non negotiable.Staff never feel appreciated.


Not a bad pay grade


No work life balance, management don't listen, bad customer feedback.
Was this review helpful?

Used to be excellent place but constantly changing management culture as changed

Dealing with customers who mainly only ever contact you to complain, can be stressful and unrewarding , but a few are grateful if you sort their problem, but most just expect it solved instantly, you are often dealing with Challenging clients,


Good pension


Got to watch your back
Was this review helpful?

Stressful and lack of support

Much more flexibility and benefits for back office staff. Front line workers not treated well and distinct lack of flexible working and support from management.




Management, lack of flexible working
Was this review helpful?

Under valued, under paid, unappreciated

IPCO are treated like dirt, we are underpaid and should be receiving multiskill for all the different jobs we are required to do. We are made to ignore health and safety when it suits. If it wasn't for the job security I'd of left ages ago. Since the restructure things have improved but its still demoralising


Great colleagues


Call-out, pay, under appreciated
Was this review helpful?

Senior Management

Unprofessional, mistreated & under valued & disrespected by New Income Manager, however the Neighbourhood Housing Team were lovely, much more culturally organised


Canteen Staff lovely


Was this review helpful?

Exciting and challenging place to work.

I have been working for incommunities since 2010. I begun as an electrical apprentice and qualified as an electrician in 2015. I currently work as a day to day electrician for the company.
Was this review helpful?

Productive and Fun Place to work

Good Salary. No promotion Just writing this part to get the review box filled. It wont let me proceed otherwise -_- So now I am just writing this for no reason whatsoever
Was this review helpful?

cannot be yourself

I felt I had to fall in line with the lowest common denominator ( lazy twit ) on my team rather than be the best worker that I knew I could be. Sad when you get wrongly accused of the sort of behaviour your Manager has been getting away with for years.


Lovely Office


immediate Manager
Was this review helpful?

work placement

Incommunities is a very friendly place to work, especially within the contact centre department. I met lots of lovely new people whilst working their. A typical day at work is having fun with those around whilst achieving your goals to take as many calls as needed.
Was this review helpful?

made me the confident person i am now

greet customer set till area check area of work maintain area check job role for day on rota ask team leaders on job roles sign in customer follow p&p
Was this review helpful?

Fun fast paced place to work and learn

I've been working at in communities for nearly 6 months now and i am really enjoying it. All the employees and mentors have been more than helpful when it came to helping me find a job and better myself for the future. would highly recommend anyone struggling to find work to take part in the ILM project as its a really useful project and helps you better yourself at the same time as preparing you for work.
Was this review helpful?

cctv working

you have good working conditions,the wage is above average you get to work and deal with different people every day The job can be very rewarding at times when you have dealt with a serious situation.


good working conditions


Not good shift patterns
Was this review helpful?

cctv opp

the job can be very rewarding. 8 hour shifts,good rate of pay you get to work with a good group of people. the get to help people and it makes your job very rewarding.


working with various different people


shift patterns
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Incommunities Group Ltd.. Our community is ready to answer.Ask a Question

Overall rating

Based on 62 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job security/advancement
3.5 out of 5 stars for Management
3.8 out of 5 stars for Culture

Compare Incommunities Group Ltd. with

Incommunities Group Ltd. reviews by location

Learn about Incommunities Group Ltd. in popular locations

  • Companies
  • Incommunities Group Ltd.
  • Employee reviews