Independent Assessment Services
Happiness score is 34 out of 100
2.6 out of 5 stars.
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Independent Assessment Services Careers and Employment

Work happiness

Scores based on about 13 responses to Indeed's survey on work happiness
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    Independent Assessment Services website
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Rating overview

Rating is calculated based on 116 reviews and is evolving.



Disability Analyst in Remote
on 29 June 2022
Don't apply if you haven't got a very strong sense of self
I'll start by saying I loved the job itself, I enjoy admin, love the remote element of the job, the hours and the salary are great. My team in the academy were great and I got on well with the management.Up until stage 4 of training I was loving the job, doing well and couldn't see me ever leaving. Stage 4 however is a huuuuuge learning curve. This is where you need to gain your grades to become an approved assessor. If you don't pass, your job is over at the end of probation.At first its natural to be getting low grades, you're on your own for the first time and every report is audited, sent back to you for amendments then resubmitted.Over the months though I didn't see my grades improve, panic started to set in as probation was coming to an end. I asked for more help, and was put on various extra training sessions, but that made no difference. What I needed was someone to sit with, talk to and go through my rationale with me for each report before I submitted it, but that's not an option, so I really started to struggle. The feedback can be inconsistent and when you're not improving you start to dread waiting for it, it's just someone telling you what you're doing wrong, multiple times a day 5 days a week. The job I loved became something I loathed so much that I started having panic attacks just logging on in the morning. Knowing your job is at risk but you're not improving even when you're working overtime, attending extra training, doing training on your days off and reading manuals in bed at night is soul destroying. The final straw came when I worked on a report for 4 hours to ensure it was perfect, my best one yet, and it came back as a U grade. I had a complete breakdown and resigned on the spot with no job to go to. How others sailed through the training is beyond me. Any job that requires your Dr to put you on diazepam to cope with isn't worth it. It's crushed my confidence and really upset me, I really thought I had a career for life, it's devastating for me.
Disability Assessor in Home Based
on 11 May 2022
No awareness of staff welfare
They won't think twice about taking your whole gross monthly salary without warning when they've incorrectly paid you sick pay months before, and are not prepared to discuss resolution as a repayment plan, even when they are aware their actions will result in financial hardship;No concept of staff welfare and the damage their actions and treatment does to their staff;Constant pressure from management means you regularly miss lunch and work late (without any overtime pay);They expect you to assess from 9am, but also expect you to have full prepped your case, meaning you need to start work before this (outside of working hours);Expected to attend Teams meetings even when you have outstanding reports to complete (and then pressure you when these reports aren't completed in time);All reports are audited but you are not designated any extra time to amend these, again meaning you work out of hours to get it done, and the audit feedback is usually picky and OTT;Don't take resignation to preserve mental health seriously;Failure to allocate annual leave quota for the current year, meaning annual leave can not be booked.
Disability Analyst in Home Based
on 21 April 2022
I do not recommend this.
Just generally not a nice place to work. Constant pressure and micromanagement.Everything you do is "reviewed" and sent back to correct. Your viewpoint as a clinician is not valued.The whole thing has been a disaster from start to finish.I thought moving from acute mental health band 6 to this would be an improvement to my life. It sorely was not.Back to agency for me.As bizarre as it sounds the management seems to run off a system of hardballing and threats whilst simultaneously rewarding staff with gift vouchers. Read up on cycles of abuse and Skinners experiments with "Intermittent rewards".If you want to be treated as a farm yard animal, in some backwater factory farm warehouse, forced into overproduction before being sent to the knackers and canned for the dogs this is for you.
Disability Analyst in Home Based
on 29 March 2022
Worst move I ever made
I don’t even know where to start….The so called training academy that you enter when you start does not in any way prepare you for when you gain your approval (another ridiculous procedure whereby the goal posts are moved regularly). You are then hounded on a daily basis about why you aren’t meeting your targets!! So because you aren’t meeting your targets your probation period gets extended and you get put on a performance improvement plan….the whole set up is a joke and I would never ever go back to a role like this again.
Disability Analyst in North West
on 23 February 2022
The realities of this role is not for some...
I walked away from this job because of the ridiculous amount of pressure I felt from the constant micromanagement, meetings, observations and 'feedback'. Joined as a home based assessor but then they started to expect me to go into the office. If you enjoy being micro managed, contstantly under surveillance from your employer and your autonomy as a healthcare practitioner taken away then this is the company for you.

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Interview insights

Insights from 88 Indeed users who have interviewed with Independent Assessment Services within the last 5 years.

Average experience
Interview is average
Process takes about a day or two

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What the role intended and training opportunities.

Shared on 5 December 2018

A variety of questions about your knowledge and skills

Shared on 18 March 2017

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