Integrated Care 24 Ltd
Happiness score is 37 out of 100
2.0 out of 5 stars.
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Integrated Care 24 Ltd Careers and Employment

Work happiness

Scores based on about 19 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel their work has a clear sense of purpose?
Do people feel they can get support and encouragement from colleagues at work?

About the company

  • CEO
    Dr Andrew Catto
    approve of Dr Andrew Catto 's performance
  • Founded
  • Company size
    1,001 to 5,000
  • Revenue
    £18m to £73m (GBP)
  • Industry
  • Link
    Integrated Care 24 Ltd website
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14 jobs


Salary estimated from 3.1K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 80 reviews and is evolving.



Urgent Care Practitioner in Norwich, Norfolk
on 13 April 2022
Sadly quite toxic
Very overworked environment, the 111 and OOH serviced are heavily pushed to perform as fast as possible and patient safety can sometimes be compromised as a result. Significant blame culture.
Healthcare in HMP Elmley
on 15 February 2022
Poor management, no progression
This company were very unsupportive, did not train or offer any progression. Contunially had to chase pay and the management is awful. They push down team morale and create toxic environment.
Health Advisor in Ashford, Kent
on 10 January 2022
Not for everyone
IC24 has had some really bad reviews on here, I have worked here part time for 2 years and can’t fault them. They are flexible when I need them to be with my shifts, we’ve got a really good new pay structure coming in in feb and my colleagues are amazing. Yes there are downsides, some of the managers are too strict and on their high horse, but the majority are down to earth and understand how pressurised the service is at the moment. I’ve worked in much much worse places. I feel supported and valued here.
Clinical Advisor in United Kingdom
on 24 December 2021
Not a fun experience
Senior management is distanced and try to come across as concerned. Front line managers are a different story as they are typically available. Company is currently performing badly but refuse to take in ideas proposed to make things better. The lack of communication in the company is shocking....and sometimes dangerous!
Health Advisor in Norfolk
on 1 December 2021
A good stop off point but not career worthy
I worked with IC24 for just under a year and I can honestly say it was one of the worst places I have ever worked. The shift patterns vary so you can start at 6am, 8am, 10am, 11am, 12am, 2pm, 3pm, 5pm etc. Which is fine if you don't have a social/family life. The shifts are 8/10 hours with non-stop phonecalls with minimum support as half of the management team don't actually know what they're doing. In fact, the amazing coaches run the building, and they are all so knowledgeable and friendly and always willing to help (which they get no extra pay for, disgusting!!!) . The training team are also amazing, its just a shame about the rest. Promotions are given based on who's friends with who- and the reply to this comment will be someone from head office sitting in a chair, arguing everything I've said- but unless you work there and get to know the people, you can't really say :) Also there's a no phones policy whilst on shift which I totally agree with, it's just a bit frustrating when you're sitting opposite your manager who spends half their shift on Facebook whilst you're answering call after call.

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Questions and answers

People have asked 29 questions about working at Integrated Care 24 Ltd. See the answers, explore popular topics and discover unique insights from Integrated Care 24 Ltd employees.

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  • Work Life Balance

Interview insights

Insights from 86 Indeed users who have interviewed with Integrated Care 24 Ltd within the last 5 years.

Unfavourable experience
Interview is easy
Process takes about a week

Interview questions

No real questions, just a lot of empty promises about the role.

Shared on 28 July 2021

Can you use a computer

Shared on 25 June 2021

Phone experience

Shared on 16 July 2020

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