Integrated Solutions UK Employee Reviews

This was my first experience of Agency work, and to be frank, I was very nervous at the start. Would I get paid? How would it work? I need not have worried, as the pay was always on time, and there were only a couple of minor discrepancies, which were so small that I couldn't be bothered following them up.They paid for a hotel the night before the assessment, and had a dedicated person looking after the contract.My issues were really only with the bus company who could not seem to give me the hours that I wanted. However, Integrated did promise a minimum of 50 hrs/week, which didn't happen, but I took the opportunity to get a bit of a life, and the big hourly rate allowed me to do this. Nearly £20/hour! (including holiday element).I always found communications with them very friendly and constructive, and as I have said, all the negative issues were with the company I drove for and not Integrated. I would recommend them.

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good work place

Bus Driver (Former Employee) - London, Greater London - 29 April 2023

Always got work through the agency. Responded to calls quickly. Office staff are friendly and helpful. Always communicate with drivers about new and upcoming positions.

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Insights into Integrated Solutions UK

Based on 3 survey responses

Areas for improvement

Inclusive work environment
Trust in colleagues
Sense of belonging

Based entirely on lies

Driver (Former Employee) - National - 13 April 2023

Just another agency that presents as professional, but really isn’t. Don’t get paid properly for what you’ve done, you’ll be worked to the bone as a thank you as well.

Pros

None

Cons

Dangerously long days

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Lack of work

Delivery driver (Current Employee) - Nottingham, Nottinghamshire - 2 December 2020

Promised the earth with unlimited work opportunities in the area back in October. Started off well but managed to provide only one shift in nearly a fortnight and expect me to wait another 2 WEEKS for more work. Avoid and use a better agency

Pros

Local placement

Cons

Broken promises

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Great Agency to work for

Bus Driver (Current Employee) - Croydon, Greater London - 13 November 2019

Got me started working on a bus contract almost immediately. I submitted my application, got a call 10 minutes later and I was booked in for an interview. I went for the interview and they put me down for the assessment next day. I passed the assessment and started working next day. Overall, I am a bus driver working in 3 days from the start of process. Great communication. I would totally recommend it to friends and family.

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Avoid this agency.

Driver (Former Employee) - Croydon, Greater London - 25 October 2019

Worst agency I’ve ever come across. They lied about how much you’d get payed and the hours that I could do. Once I started they told me they couldn’t guarantee me the hours I originally signed up for and the pay rate was less than they said at the beginning! The only good thing was the cheap food at the canteen and the other drivers

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Maybe if you are desperate.

Delivery Driver (Former Employee) - Erith, Greater London - 12 June 2017

Lack of PPE. Requests for PPE will take weeks if not months to come. This includes basics like protective gloves. Don't expect any thanks for doing overtime or helping in any way. The one time you can't do it, and you get threats of loss of work. They say things like I need to cancel a few people for the only daytime shift in weeks and says if you help out, he wont cancel you.

Pros

Nice manager (3rd one)

Cons

Expect mainly evening shifts.

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Temp contracts

Temp contract (Former Employee) - Dartford, Kent - 31 March 2017

I have been well treated by this company who have helped me with some difficult work/life situations. I worked on the Tesco driving contract. mostly in north kent or south east london

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Crape company

Ok dont pay training has they say (Former Employee) - Dartford, Kent - 4 December 2016

Driving law's is the issue they are breaking them to many deliverys soon good thinks some bad thing some of the people are ok some are lazy management are crape

Pros

Good food at depo

Cons

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temping agency

Retail Assistant (Former Employee) - Ealing - 12 September 2016

always had a lot of work for me, close to home, pay was good, staff were friendly are easy going all in all a good agency to work for,

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amazing workplace and staff

Rail Replacement Pilot (Current Employee) - Leytonstone - 9 July 2016

Being a pilot for rail replacement busses in London, has enabled me to be aware and familiar with different parts of London; manage those around myself, such as the bus drivers, and the customers travelling. Here communication, time management and customer service skills effectively utilised.